Tidio reviews
Tidio's iPhone and iPad app averages 4.8 out of 5 from 4,767 ratings on the App Store in the United States, as read on Oct 17, 2026.
The rating
4.8
out of 5 for the iPhone and iPad app
- 5 stars88%
- 4 stars5%
- 3 stars2%
- 2 stars1%
- 1 star3%
4,767 ratings on the App Store in the United States, read Oct 17, 2026. It rates the app, not everything the product does. See the listing
We have not yet read enough reviews of Tidio to say what people praise and criticise. The links below go to where the reviews are.
Check for yourself
- App Store listingEvery rating and review, at the source
- G2Reviews from people who use it at work
- RedditThreads where people discuss it
- Hacker NewsDiscussions among developers
These open each site’s own pages. Nothing on this page is copied from G2 or Reddit.
What Tidio's own pages show
Suits
- Small online stores, especially on Shopify or WordPress
- Teams of up to 10 agents with modest monthly chat volume
- Businesses that want to add an AI agent without changing help desk
Limits worth knowing
- Plans are capped by conversations a human answers: 50 a month free, 100 on Starter and up to 2,000 on Growth; above that is Plus, from $300 a month plus usage.
- Lyro is free for 50 conversations once; ongoing use is an add-on from $39 a month for 50 conversations, up to $700 for 1,000, on monthly billing.
- Free, Starter and Growth are limited to 10 seats; more seats need Plus.
- Flows reach 100 visitors a month free; more cost from $29 a month for 2,000 visitors on monthly billing.
Read from the vendor’s pages, not from reviews. The tool page lists them.
Common questions
How is Tidio rated?
Tidio's iPhone and iPad app averages 4.8 out of 5 from 4,767 ratings on the App Store in the United States, as read on Oct 17, 2026. That is the store's rating of the app, not a score from ToolGPA.
Are these ToolGPA's own reviews of Tidio?
No. This page reports what other people say. Any rating shown is the store's, and any praise or complaint listed is a theme from public reviews and discussions, summarised in our words with a link to where it was said. Where ToolGPA has reviewed Tidio itself, that review and its grades are on Tidio's main page.
Where can I read more reviews of Tidio?
This page links to Tidio's App Store listing where it has one, and to searches for it on G2, Reddit and Hacker News, so you can read what people wrote in full.