The Tray.ai Insider’s Guide
Everything we know about Tray.ai in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Tray.ai
The Insider’s Guide
Integration, automation and agent platform for enterprises
Every plan, grade, refund rule and rival among AI agents, read from Tray.ai’s own pages.
Made by Tray.ai · checked Nov 12, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Tray.ai’s own pages, its app-store listings and our grades. Every fact in it is on Tray.ai’s page too, where it is kept up to date. Checked Nov 12, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.2
GPA, above 36 of the 101 other AI agents we grade
Tray.ai combines an integration and automation platform (iPaaS) with Merlin, an agent builder, and an MCP gateway for governed agent tool access. Its Helix product is aimed at deploying and governing apps that teams build with AI coding assistants. Pricing follows usage rather than seats, and the iPaaS plans are quoted individually.
To get you started, here are 9 things to know about Tray.ai, taken from its own pages and our grades.
No store rating on record, and workflows and connectors have to be built.
- 1
Best for enterprise teams that join systems and add agents on top
Its iPaaS plans have no published price, and the agent builder and MCP gateway are add-ons.
- 2
Paid plans start at $50 a month
As its pricing page puts it: $50 per workspace / month (Tray Helix Builder Edition).
- 3
You can try it first
30-day free trial with 1 million Tasks on Tray iPaaS, with every capability and the full connector library, no card and no sales call.
- 4
It runs on Web
Web.
- 5
Merlin Agent Builder
A no-code builder for agents with guardrails, audit logs, knowledge ingestion, an agent hub and Slack and Teams deployment. It is a paid add-on.
- 6
Agent Gateway for MCP
Publishes apps, databases and APIs as governed MCP tools with access control and observability. It is a paid add-on.
- 7
Automation and integration
Process automation, data integration and API management, built on a drag-and-drop builder or in code, across 6,000+ apps, databases and APIs.
- 8
A 2.2 GPA, above 36 of 101
That is against the other AI agents we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
To replace Tray.ai you would be making an AI agent, with the models and the safeguards behind it. That is not a weekend's work, with an AI app builder or without one.
Tray.ai at a glance
- Pricing
- Free trial, from $50 per workspace / month (Tray Helix Builder Edition)
- Free plan
- No
- Free trial
- 30-day free trial with 1 million Tasks on Tray iPaaS, with every capability and the full connector library, no card and no sales call.
- Runs on
- Web
- Made by
- Tray.ai
- Category
- AI Agents
- Our grade
- 2.2 GPA, fair
The report card
Best for enterprise teams that join systems and add agents on top
Tray is an integration platform with agent tools, from $50 a workspace a month on the Builder edition, with usage at $1.00 a unit. Its iPaaS plans have no published price, and the agent builder and MCP gateway are add-ons.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | Builder is $50 a workspace a month with usage at $1.00 per compute unit. The iPaaS plans are quoted, and the agent tools are extra. |
| Free plan and trial | C | A 30-day trial with 1 million Tasks, no card and no sales call. There is no free plan. |
| Features | C | Integration, automation, governance and observability across 6,000+ apps. The listing's gap: Merlin Agent Builder and the MCP gateway are add-ons, not in the base plans. |
| Ease of use | C | No store rating on record, and workflows and connectors have to be built. |
| Platforms and integrations | B | Web, with Salesforce, Slack, NetSuite, HubSpot, Jira, Snowflake, Teams and OpenAI listed. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Tray.ai is for
- Fits if you join many business systems and want agents on them
- Makes sense if you want a card-free trial to measure your own usage
Who it is not for
- Pricey if usage grows, as past the plan it is $1.00 per compute unit at list
- Not for you if you want iPaaS prices, because a quote is built from expected Task usage
- Watch out: the agent builder and MCP gateway are add-ons, not in the base plans
- Watch out: on Team, HIPAA, SSO and regional hosting are add-ons
Good to know
Good for
- Enterprise IT and operations teams connecting many systems and building agents on them
- Companies that want one governed route for AI-built internal apps
- Teams that prefer pricing by usage rather than per seat
Worth knowing
- The iPaaS plans have no published prices; a quote is built from expected Task usage, and usage above the plan is settled at a true-up.
- Merlin Agent Builder and Agent Gateway for MCP are add-ons, not included in the base plans.
- On Team, HIPAA, SSO, regional hosting and on-premise connectivity are add-ons; Enterprise includes them.
- Helix usage beyond the plan is billed at $1.00 per HCU at list.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$50
A month to start
Tray.ai is a paid product with a free trial, starting at $50 per workspace / month (Tray Helix Builder Edition).
The iPaaS plans are quoted, and the agent tools are extra.
Helix Builder Edition
$50
per workspace / month
Unlimited builders, end users and apps. Usage is billed at $1.00 per Helix Compute Unit (HCU), or at committed rates.
iPaaS Pro
Custom
For specific use cases: 3 workspaces, 7-day insights and log retention, 6,000+ apps and services. Quoted from expected usage.
iPaaS Team
Custom
For a department: 20 workspaces, 30-day insights, log retention management and Guardian Log Masking, with all add-ons available.
iPaaS Enterprise
Custom
Unlimited workspaces, 180-day insights, advanced on-premise, SSO, HIPAA, regional hosting, log streaming and data engineering.
Trying it first
30-day free trial with 1 million Tasks on Tray iPaaS, with every capability and the full connector library, no card and no sales call.
Read from tray.ai on Nov 12, 2026.
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
1
Place it runs: Web
Integration, automation and agent platform for enterprises. Here is what it does, as its own site describes it, and what it covers: public API, workflow automation, AI agents, no-code.
The listing's gap: Merlin Agent Builder and the MCP gateway are add-ons, not in the base plans.
- Merlin Agent Builder
- A no-code builder for agents with guardrails, audit logs, knowledge ingestion, an agent hub and Slack and Teams deployment. It is a paid add-on.
- Agent Gateway for MCP
- Publishes apps, databases and APIs as governed MCP tools with access control and observability. It is a paid add-on.
- Automation and integration
- Process automation, data integration and API management, built on a drag-and-drop builder or in code, across 6,000+ apps, databases and APIs.
- Tray Helix
- Takes apps and integrations built with Claude Code, Codex or Cursor to production on a managed runtime with credentials and an owner recorded for each app.
- Governance and observability
- Audit trails, insights and log retention are part of the platform, with longer retention on higher plans.
- Usage-based pricing
- The iPaaS charges per Task (one operation on a piece of data), with no per-user or per-connection fees.
Where it runs
- Web
What it works with
- Salesforce
- Slack
- NetSuite
- HubSpot
- Jira
- Snowflake
- Microsoft Teams
- OpenAI
Tray.ai is made by Tray.ai.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
36/101
Other AI agents it is graded above
Tray.ai's GPA of 2.2 is higher than 36 of the 101 other AI agents we grade, and level with 24.
It stands best on platforms and integrations (B, above 20 of 101) and worst on features (C, above 1).
Its paid plans start at $50 a month, against a middle price of $22.13 for the category: 54 of the 65 others that charge start lower.
On features, ease of use and platforms it scores 2.3 out of 4. 30 tools score higher and cost less.
Each grade against the category
Every bar is all 102 AI agents we grade, cut by the letter each got. Tray.ai’s own letter is outlined.
- CValue for moneyAbove 17 of 101
- CFree plan and trialAbove 28 of 101
- CFeaturesAbove 1 of 101
- CEase of useAbove 14 of 101
- BPlatforms and integrationsAbove 20 of 101
Price against what you get
Each dot is one of 70 AI agents. Further left costs less; higher up scores better on features, ease of use and platforms. Tray.ai is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace Tray.ai you would be making an AI agent, with the models and the safeguards behind it. That is not a weekend's work, with an AI app builder or without one.
It costs $600 a year.
What you could not
- An AI agent, with the models and the safeguards behind it.
- Connections to other products, each kept working as those products change.
- A builder that other people can use without writing code.
- What a company asks for before it lets staff use something: audit logs.
What this rests on. Tray.ai’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Workato, Zapier, Make, Celigo and Boomi
The 5 tools Tray.ai is most often weighed against, with where each one differs from it.
- 2.0GPA
Workato
Paid
Enterprise integration and automation platform with AI agents.
- Tray.ai also covers no-code.
- 2.6GPA
Zapier
Free plan · from $19.99/mo
Workflow automation across 9,000+ apps, with AI agents.
- Zapier has a free plan. Tray.ai does not, though it has a free trial.
- Only Zapier lists a browser extension.
- Tray.ai also covers AI agents and no-code.
- 2.8GPA
Make
Free plan · from $9/mo
Visual automation builder for multi-step scenarios and AI agents.
- Make has a free plan. Tray.ai does not, though it has a free trial.
- Only Make lists iOS and Android apps.
- Tray.ai also covers AI agents and no-code.
- 2.4GPA
Celigo
Free trial
Integration platform with AI agents, EDI and API management.
- Tray.ai also covers no-code.
- 2.2GPA
Boomi
Free trial · from $99/mo
Integration, API management and AI agent platform.
- Tray.ai also covers no-code.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
13
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Tray.ai free?
No, Tray.ai is a paid product, but you can try it first. 30-day free trial with 1 million Tasks on Tray iPaaS, with every capability and the full connector library, no card and no sales call.
How much does Tray.ai cost?
Tray.ai lists 4 plans. Helix Builder Edition: $50 per workspace / month. iPaaS Pro: custom pricing. iPaaS Team: custom pricing. iPaaS Enterprise: custom pricing.
What platforms does Tray.ai work on?
Tray.ai is available on Web.
Does Tray.ai have an Android app?
No Android app was listed when its pages were read on Nov 12, 2026. Tray.ai is listed for Web.
Does Tray.ai have an iPhone app?
No iPhone app was listed when its pages were read on Nov 12, 2026. Tray.ai is listed for Web.
Is Tray.ai open source?
Tray.ai is not described as open source on its own site, as read on Nov 12, 2026.
Does Tray.ai have an API?
Yes. Tray.ai offers a public API, according to its own site.
What does Tray.ai integrate with?
Tray.ai's listing names Salesforce, Slack, NetSuite, HubSpot, Jira, Snowflake, Microsoft Teams and OpenAI.
Who makes Tray.ai?
Tray.ai is made by a company of the same name.
What are the alternatives to Tray.ai?
The closest alternatives to Tray.ai in our directory are Workato, Zapier, Make, Celigo and Boomi.
How does Tray.ai compare with other AI agents?
Tray.ai's GPA of 2.2 is higher than 36 of the 101 other AI agents we grade, and level with 24.
Is Tray.ai good value for money?
ToolGPA grades Tray.ai C for value for money. Its paid plans start at $50 a month, against a middle price of $22.13 for the category: 54 of the 65 others that charge start lower.
Could I make my own version of Tray.ai?
To replace Tray.ai you would be making an AI agent, with the models and the safeguards behind it.
Where this guide comes from
The prices, plans, platforms and features were read from Tray.ai’s own pages on Nov 12, 2026, and the grades were given on Nov 12, 2026. Graded from this listing, whose facts were read from Tray.ai's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Tray.ai. Prices change, so check tray.ai before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
5,038
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
5,038
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Tray.ai, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/tray-ai
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Tray.ai: The Insider's Guide", checked Nov 12, 2026. https://toolgpa.com/tools/tray-ai
Know someone choosing between AI agents?
Send them this guide: toolgpa.com/tools/tray-ai/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded AI agents after Tray.ai, each with an Insider's Guide of its own.
- AI Agents Insider's GuideEvery one of the 102 AI agents we grade, compared
- Genspark Insider's GuideAI workspace with an agent for research, slides, sheets and docs3.2 GPA
- Manus Insider's GuideGeneral AI agent for research, slides, websites and browser tasks3.2 GPA
- OpenClaw Insider's GuideOpen-source personal AI agent you run yourself and message in chat3.2 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Tray.ai’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Tray.ai is a trademark of its owner, and this guide is not made, paid for or approved by Tray.ai. Prices and plans change: check tray.ai before you buy.