The Zenoti Insider’s Guide
Everything we know about Zenoti in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Zenoti
The Insider’s Guide
Booking, POS and operations software for salons, spas and gyms
Every plan, grade, refund rule and rival among salon, spa and studio booking apps, read from Zenoti’s own pages.
Made by Zenoti · checked Nov 12, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Zenoti’s own pages, its app-store listings and our grades. Every fact in it is on Zenoti’s page too, where it is kept up to date. Checked Nov 12, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
1.8
GPA, above 7 of the 33 other salon, spa and studio booking apps we grade
Zenoti is a cloud platform for salons, spas, medspas, barbershops and fitness centers, from single sites to franchises. It combines the appointment book, online booking, point of sale, memberships, payroll, inventory and marketing, with optional AI agents such as a phone receptionist. Pricing is quoted per business.
To get you started, here are 7 things to know about Zenoti, taken from its own pages and our grades.
Every plan is a quote, the AI agents need an extra package, and messaging is billed by use.
- 1
Best for spa and salon chain software
Zenoti is salon, spa and med spa software with booking, point of sale, payroll and inventory across many locations.
- 2
It runs on 3 platforms
Web, iOS and Android.
- 3
Appointment book and online booking
A scheduling book for providers and rooms, plus an online booking page, social booking and Reserve with Google.
- 4
Point of sale and payments
Checkout, payment processing, text-to-pay links, gift cards, loyalty rewards, memberships and packages.
- 5
Payroll, commissions and staff
Employee management, payroll and commission calculation, and staff performance goals sit in the same system.
- 6
A 1.8 GPA, above 7 of 33
That is against the other salon, spa and studio booking apps we grade, on value, the free plan, features, ease of use and platforms.
- 7
Keep it
The plain part of Zenoti you could make: appointment booking, class booking and reports. What surrounds it you could not. The 1 things listed below take a company, not a weekend.
Zenoti at a glance
- Pricing
- Paid
- Free plan
- No
- Free trial
- None stated
- Runs on
- Web, iOS, Android
- Made by
- Zenoti, since 2010
- Category
- Salon, Spa & Studio Booking
- Our grade
- 1.8 GPA, weak
The report card
Best for spa and salon chain software
Zenoti is salon, spa and med spa software with booking, point of sale, payroll and inventory across many locations. Every plan is a quote, the AI agents need an extra package, and messaging is billed by use.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | No price is published. Every plan is a quote, so cost cannot be set against the $49.90 middle of the category. |
| Free plan and trial | F | No free plan and no trial on record, so you pay before you use it. |
| Features | C | Booking, point of sale, payroll and commissions, inventory and a mobile app. The AI agents need the AI Plus package and add-ons are sold apart. |
| Ease of use | C | No store rating on record. A multi-site business has a long set-up before it works. |
| Platforms and integrations | B | Web plus iOS and Android apps, with one integration listed. The mobile app is tuned for tablets over 9.5 inches. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Zenoti is for
- Fits if you run several salons or spas and want payroll, stock and booking in one system
- Works for a med spa chain that can go through a demo and a quote
Who it is not for
- Skip it if you want a posted price, as every plan goes through a demo
- Watch out: the AI agents need the AI Plus package, and add-ons are priced separately
- Watch out: voice, SMS and messaging are billed by use
- Too light for a phone-first user, as the mobile app is tuned for tablets over 9.5 inches
Good to know
Good for
- Multi-location salon, spa and medspa groups and franchises
- Businesses that want booking, POS, payroll and marketing in one system
- Fitness centers that also sell spa or salon services
Worth knowing
- No prices are published: every plan is a quote through a demo request, so cost cannot be compared up front.
- AI agents need the AI Plus package, and add-ons are priced separately.
- Voice, SMS and messaging use is billed by consumption, with optional base packs.
- Zenoti Mobile is optimized for tablets larger than 9.5 inches, per the vendor.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
Zenoti's current pricing could not be confirmed from its own site.
No free plan and no trial on record, so you pay before you use it.
We could not confirm Zenoti’s current prices from its own site, so this guide lists no plans. zenoti.com has them.
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
3
Places it runs: Web, iOS and Android
Booking, POS and operations software for salons, spas and gyms. Here is what it does, as its own site describes it, and what it covers: reports, appointment booking, class booking.
Booking, point of sale, payroll and commissions, inventory and a mobile app.
- Appointment book and online booking
- A scheduling book for providers and rooms, plus an online booking page, social booking and Reserve with Google.
- Point of sale and payments
- Checkout, payment processing, text-to-pay links, gift cards, loyalty rewards, memberships and packages.
- Payroll, commissions and staff
- Employee management, payroll and commission calculation, and staff performance goals sit in the same system.
- Inventory and multi-location tools
- Stock management, resource and room management, and franchise and multi-location controls with cross-location reporting.
- AI agents (Zenoti OS)
- Agents for phone answering, lead handling, marketing, scheduling and inventory. The vendor says they require its AI Plus package.
- Zenoti Mobile app
- A staff-facing app for schedules, check-ins, guest records, digital forms and payments, on iOS and Android.
Where it runs
- Web
- iOS
- Android
What it works with
- Reserve with Google
Zenoti is made by Zenoti, and has been around since 2010.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
7/33
Other salon, spa and studio booking apps it is graded above
Zenoti's GPA of 1.8 is higher than 7 of the 33 other salon, spa and studio booking apps we grade, and level with 7.
It stands best on platforms and integrations (B, above 9 of 33) and worst on free plan and trial (F, above 0).
Each grade against the category
Every bar is all 34 salon, spa and studio booking apps we grade, cut by the letter each got. Zenoti’s own letter is outlined.
- CValue for moneyAbove 4 of 33
- FFree plan and trialAbove 0 of 33
- CFeaturesAbove 0 of 33
- CEase of useAbove 0 of 33
- BPlatforms and integrationsAbove 9 of 33
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
The plain part of Zenoti you could make: appointment booking, class booking and reports. What surrounds it you could not. The 1 things listed below take a company, not a weekend.
That makes this kind of software worth paying for, not this one in particular: 19 of the 33 other salon, spa and studio booking apps grade higher.
What you could make
- Appointment booking, class booking and reports: an app builder makes these well.
What you could not
- A real app for iOS and Android. Something home-made would be a web page.
What this rests on. Zenoti’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Mindbody, Vagaro, Boulevard, Mangomint and Fresha
The 5 tools Zenoti is most often weighed against, with where each one differs from it.
- 2.2GPA
Mindbody
From $79/mo
Studio, gym, spa and salon software with a consumer booking app.
- Zenoti also covers reports.
- Mindbody also covers marketing automation, email campaigns and sMS marketing.
- 2.6GPA
Vagaro
Free trial · from $30/mo
Booking, payments and marketing for salons, spas and studios.
- Zenoti also covers reports.
- Vagaro also covers forms, email campaigns, payroll and inventory.
- 2.0GPA
Boulevard
From $143/mo
Booking, checkout and marketing for salons, spas and medspas.
- Zenoti also covers reports and class booking.
- Boulevard also covers marketing automation, forms, email campaigns and business texting.
- 2.4GPA
Mangomint
Free trial · from $120/mo
Salon, spa and medspa software priced per location and user.
- Zenoti also covers reports and class booking.
- Mangomint also covers marketing automation, forms, payroll, business phone line, business texting and inventory.
- 3.0GPA
Fresha
Free trial · from $19.95/mo
Salon and spa booking with a consumer marketplace for new clients.
- Zenoti also covers reports and class booking.
- Fresha also covers email campaigns, shift scheduling, inventory and review collection.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
10
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Zenoti free?
No. Zenoti is a paid product.
What platforms does Zenoti work on?
Zenoti is available on Web, iOS and Android.
Does Zenoti have a Windows app?
No Windows app was listed when its pages were read on Nov 12, 2026. Zenoti is listed for Web, iOS and Android.
Does Zenoti have a macOS app?
No macOS app was listed when its pages were read on Nov 12, 2026. Zenoti is listed for Web, iOS and Android.
Is Zenoti open source?
Zenoti is not described as open source on its own site, as read on Nov 12, 2026.
What does Zenoti integrate with?
Zenoti's listing names Reserve with Google. A listing names up to eight integrations, so it may connect to more.
Who makes Zenoti?
Zenoti is made by a company of the same name. It dates from 2010.
What are the alternatives to Zenoti?
The closest alternatives to Zenoti in our directory are Mindbody, Vagaro, Boulevard, Mangomint and Fresha.
How does Zenoti compare with other salon, spa and studio booking apps?
Zenoti's GPA of 1.8 is higher than 7 of the 33 other salon, spa and studio booking apps we grade, and level with 7.
Could I make my own version of Zenoti?
The plain part of Zenoti you could make: appointment booking, class booking and reports.
Where this guide comes from
The prices, plans, platforms and features were read from Zenoti’s own pages on Nov 12, 2026, and the grades were given on Nov 12, 2026. Graded from this listing, whose facts were read from Zenoti's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Zenoti. Prices change, so check zenoti.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
5,038
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
5,038
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Zenoti, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/zenoti
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Zenoti: The Insider's Guide", checked Nov 12, 2026. https://toolgpa.com/tools/zenoti
Know someone choosing between salon, spa and studio booking apps?
Send them this guide: toolgpa.com/tools/zenoti/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded salon, spa and studio booking apps after Zenoti, each with an Insider's Guide of its own.
- Salon, Spa & Studio Booking Insider's GuideEvery one of the 34 salon, spa and studio booking apps we grade, compared
- Square Appointments Insider's GuideBooking, point of sale and payments for appointment businesses3.2 GPA
- Fresha Insider's GuideSalon and spa booking with a consumer marketplace for new clients3.0 GPA
- Booksy Insider's GuideBooking app and marketplace for barbers, salons and beauty pros2.6 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Zenoti’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Zenoti is a trademark of its owner, and this guide is not made, paid for or approved by Zenoti. Prices and plans change: check zenoti.com before you buy.