11x vs Bland AI (2026): which should you pick?

Pick 11x if

• Fits if you want an AI agent to work leads out of HubSpot or Salesforce
• Works for a sales team happy to buy after a demo

Look elsewhere if

• Skip it if you want to see a price, as none is published and its pricing address returns not found
• Tight if your CRM data is thin, since the agents work from your CRM and knowledge base
• Not for you if you want to try it yourself: no free plan or trial is shown
• Watch out: outbound calling is described as consented outbound calling, so check your own rules

Pick Bland AI if

• Fits if you want to build voice agents and pay by the minute
• Works for a team that wants its own telephony carrier

Look elsewhere if

• Tight if you grow: Start is capped at 100 calls a day and Build at 2,000
• Watch out: telephony is billed separately, plus $0.05 or $0.04 a transfer minute
• Not for you if you need BAA, SSO or data residency, which are Enterprise
• Watch out: its comparisons with Vapi and Retell are the vendor's own marketing

11x

• No prices or plans are published; the site offers demos and its pricing address returns not found.
• Agents work from your CRM and knowledge base, so setup depends on those integrations.
• Outbound calling is described as consented outbound calling.
• Offices are listed in San Francisco and London.

Bland AI

• Telephony is billed separately, on your own carrier or at Bland's pass-through cost, and transfer minutes carry their own rate.
• Start is capped at 100 calls a day and Build at 2,000; unlimited calls are Enterprise only.
• BAA, SSO, data residency and on-prem or VPC deployment are listed for Enterprise.
• The per-minute rates are the vendor's own comparison basis; its FAQ comparisons with Vapi and Retell are its marketing claims.

11x

Inbound handling

An AI phone agent, lead qualification and routing aim to answer every inbound lead in under a minute.

Outbound prospecting

Prospecting, deep research, personalized multi-channel sequences and a sequence builder for email and social outreach.

Expansion calls

Voice agents call existing customers about upgrades and route larger deals to human reps.

Data and deliverability

A company and lead database, website visitor tracking, mailbox health and call number management.

Channels

Two-way conversations across voice, chat, email, SMS and WhatsApp, plus a human dialer.

Bland AI

All-in per-minute rate

The talk-time rate includes the language model, real-time transcription and premium voices, with no token charges. Telephony is billed separately.

Conversational pathways

Call flows are built as pathways, with knowledge bases, automations and integrations available on every plan.

Telephony choices

Connect an existing Twilio account or a SIP trunk, or use Bland's built-in Twilio at pass-through cost.

Messaging

SMS and web chat, in-call text nodes and iMessage appear in the plan table with dashes under Start and Build, so they look Enterprise-only.

Compliance claims

The FAQ says Bland holds SOC 2 Type I and II and ISO 27001, signs a HIPAA BAA and is GDPR compliant. Documentation is under NDA.

11x

Pricing could not be confirmed. See 11x.ai.

Bland AI

• Start$0

  platform fee, then $0.14 per minute

  Transfer minutes $0.05, 10 concurrent calls, 100 calls a day, 10 knowledge bases and 1 voice.

• Build$299

  per month platform fee, plus $0.12 per minute

  Transfer minutes $0.04, 50 concurrent calls, 2,000 calls a day, 50 knowledge bases and 5 voices.

• EnterpriseCustom

  Rates contracted to volume, with on-prem or VPC deployment, BAA, SSO, data residency and forward-deployed engineers.