11x vs Thoughtly (2026): which should you pick?
As of Nov 12, 2026, 11x and Thoughtly share a 1.8 GPA, neither has a free plan and their prices can't be set side by side, so the choice depends on which features you need.
Checked Nov 12, 2026 · graded Nov 12, 2026 by ToolGPA
They get the same grade on all five counts.
Price, platforms and features side by side. The table says where each price was read and when.
Which one is for you
Pick 11x if
- Fits if you want an AI agent to work leads out of HubSpot or Salesforce
- Works for a sales team happy to buy after a demo
Look elsewhere if
- Skip it if you want to see a price, as none is published and its pricing address returns not found
- Tight if your CRM data is thin, since the agents work from your CRM and knowledge base
- Not for you if you want to try it yourself: no free plan or trial is shown
- Watch out: outbound calling is described as consented outbound calling, so check your own rules
Pick Thoughtly if
- Fits if you want inbound leads answered by voice, text and email
- Works for teams on HubSpot or Salesforce that want two-way sync
Look elsewhere if
- Not for you if you want a price list, as Flex and Scale are quoted
- Tight if you need volume, since Flex is 10 concurrent calls and 100+ starts at Scale
- Watch out: HIPAA with a BAA, SSO, SCIM and data residency are Enterprise only
- Watch out: usage above a plan's allowance is billed in arrears each cycle
How we grade them
| 1.8GPA11xWeak | 1.8GPAThoughtlyWeak | |
|---|---|---|
| Value for money | CNo prices or plans are published, so it sits in the middle by default. | CNo price is shown: Flex is sold through sales, Scale by quote and Enterprise for 1M+ minutes a month. |
| Free plan and trial | FNo free plan or trial shown. The site offers demos only. | FNothing free is offered: there is no free plan and no trial. |
| Features | CInbound, outbound and expansion work with data and deliverability tooling, but the agents lean on your CRM and knowledge base being in order. | CVoice, SMS and email, CRM sync, a knowledge base and auto-QA. Flex allows 10 concurrent calls, and Auto-QA with 100+ concurrent calls starts at Scale. |
| Ease of use | CNo store rating on record. Setup depends on connecting a CRM and a knowledge base. | CNo store rating on record, and you connect a CRM, numbers and a knowledge base. |
| Platforms and integrations | BWeb only. Eight named integrations including HubSpot, Salesforce, Pipedrive, LinkedIn, Slack and Gmail. | BWeb, with HubSpot, Salesforce, Zoho, Twilio, Telnyx and ElevenLabs listed. |
| Best for | AI sales agents for inbound and outbound leads | turning inbound leads with voice, text and email agents |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: 11x and Thoughtly. How we grade
Where they differ
- 11x also covers whatsApp messaging.
- Thoughtly also covers workflow automation and voice cloning.
At a glance
| 11x | Thoughtly | |
|---|---|---|
| Pricing | Paid | Paid |
| Starts at | Not published | Not published |
| Free plan | None | None |
| Free trial | None listed | None listed |
| Web | ||
| Made by | 11x AI Inc. | Thoughtlead, Inc. |
| Price read from | Not confirmed | Not confirmed |
| Checked | Nov 12, 2026 | Nov 12, 2026 |
Worth knowing
11x
- No prices or plans are published; the site offers demos and its pricing address returns not found.
- Agents work from your CRM and knowledge base, so setup depends on those integrations.
- Outbound calling is described as consented outbound calling.
- Offices are listed in San Francisco and London.
Thoughtly
- No prices are shown: Flex is sold through sales, Scale by quote and Enterprise for 1M+ minutes a month or regulated verticals.
- Flex allows 10 concurrent calls; 100+ concurrent calls, Auto-QA and a 99.9% uptime SLA start at Scale.
- HIPAA with a BAA, PCI scope review, SSO and SCIM and data residency are Enterprise only.
- Usage above a plan's monthly allowances is billed in arrears at the end of each cycle.
Key features
11x
- Inbound handling
- An AI phone agent, lead qualification and routing aim to answer every inbound lead in under a minute.
- Outbound prospecting
- Prospecting, deep research, personalized multi-channel sequences and a sequence builder for email and social outreach.
- Expansion calls
- Voice agents call existing customers about upgrades and route larger deals to human reps.
- Data and deliverability
- A company and lead database, website visitor tracking, mailbox health and call number management.
- Channels
- Two-way conversations across voice, chat, email, SMS and WhatsApp, plus a human dialer.
Thoughtly
- Voice, SMS and email together
- Inbound and outbound voice agents, SMS or iMessage and email follow-up are part of every plan, with multi-step workflows.
- Two-way CRM sync
- The plan table lists write-back to CRMs including HubSpot, Salesforce and Zoho, plus a REST API, webhooks and 200+ native integrations.
- Voices and languages
- 34+ languages, stock Cartesia and ElevenLabs voices, and custom voice cloning from a 20-second sample are listed on every plan.
- Knowledge base
- Genius ingests text, PDF, audio, CSV and URL sources into an agent's context, and agents can use GPT, Claude or Gemini models.
- Auto-QA and evals
- Automated quality checks and evaluations on every conversation are listed from the Scale plan up.
Plans
11x
Pricing could not be confirmed. See 11x.ai.
Thoughtly
Pricing could not be confirmed. See thoughtly.com.
Common questions
Which is cheaper, 11x or Thoughtly?
As of Nov 12, 2026, 11x has no price we could confirm, and Thoughtly has no price we could confirm.
Which has a free plan, 11x or Thoughtly?
As of Nov 12, 2026, neither 11x nor Thoughtly has a free plan.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.