17TRACK vs Shipup (2026): which should you pick?
As of Nov 13, 2026, 17TRACK grades higher than Shipup: 2.8 against 1.8 out of 4.0.
Checked Nov 13, 2026 · graded Nov 13, 2026 by ToolGPA
17TRACK grades higher on value for money, the free plan and ease of use. Shipup grades higher on features. They get the same grade on platforms.
Price, platforms and features side by side. The table says where each price was read and when.
17TRACK
Package tracking across 3,600+ carriers, plus store order tracking
Shipup
Post-purchase tracking, notifications and returns for online stores
Which one is for you
Pick 17TRACK if
- Fits if you track a few parcels from different carriers and countries
- Works for small Shopify stores sending under 50 orders a month
Look elsewhere if
- Skip it if you need email updates to customers on the free plan, as they start on Basic
- Tight if you ship more than 50 a month for free, because that is the cap
- Pricey if volume grows: Basic rises with the shipment tier, and prices are shown for yearly billing only
- Watch out: the homepage says USPS tracking requests are limited after policy changes
Pick Shipup if
- Fits if you are a mid-size retailer with a support team buried in where-is-my-order tickets
- Works for shops that want tracking, returns and claims from one vendor
Look elsewhere if
- Skip it if you are a small shop, as €299 a month and a 12-month commitment is a lot
- Pricey if you need Advanced: it is mandatory above set volume thresholds, even if you use few features
- Watch out: SMS and WhatsApp are billed per message, and delivery estimates and surveys per package
- Watch out: onboarding support is chargeable and the total monthly cost cannot be read from the page
How we grade them
| 2.8GPA17TRACKGood | 1.8GPAShipupWeak | |
|---|---|---|
| Value for money | BPaid Order Tracking starts at $9 a month for 200 shipments on yearly billing, at the top edge of the cheaper quarter. Pro is $29 and Premium $89. | D€299 a month before the per-package charge, and Advanced is €599, against $19 in the middle. The per-package price is hidden until you pick a volume. |
| Free plan and trial | CFree plan covers 50 shipments a month, but has no email notifications. A 14-day trial of the paid plans is offered. | FNo free plan and no trial are listed on the pricing page, so you pay before you see it. |
| Features | CTracking, branded pages, a tracking API and analytics. Free has no emails, and the homepage says USPS requests are limited. | BTracking pages, SMS and WhatsApp notifications, returns portal, logistics dashboards and carrier claims. The gaps in the listing are about cost, not the core job. |
| Ease of use | A4.8 from 21,224 App Store ratings. Paste a number and it finds the carrier. | CNo store rating on record. Retail integrations, carrier links and a returns flow have to be set up. |
| Platforms and integrations | BWeb, iPhone and Android, plus Shopify, PayPal and Trustpilot links and an API. No desktop app is listed. | BWeb with a browser extension, an API and partner integrations. No phone or desktop app is listed. |
| Best for | tracking parcels from thousands of carriers | post-purchase tracking and returns for mid-size shops |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: 17TRACK and Shipup. How we grade
Price against what you get
17TRACK starts at $9 a month and scores 3.0 out of 4 on features, ease of use and platforms. Shipup starts at about $334.04 a month and scores 2.7.
17TRACK scores higher and starts $325.04 a month lower. Of the other shipping software on the chart, none scores higher than 17TRACK for less, and 3 score higher than Shipup for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- 17TRACK also covers workflow automation and reports.
- Shipup also covers sMS marketing, whatsApp messaging and dashboards.
At a glance
| 17TRACK | Shipup | |
|---|---|---|
| Pricing | Free plan | Paid |
| Starts at | $9 per month for 200 shipments, billed yearly | €299 per month plus a per-package charge, one-year commitment |
| Free plan | 50 shipments per month, with 3,600 carrier integrations, a customizable tracking page and tracking number redirection. | None |
| Free trial | 14-day free trial of the paid Order Tracking plans, then it moves to the Free plan | None listed |
| Web | ||
| iOS | ||
| Android | ||
| Browser extension | ||
| Made by | 17TRACK | Shipup |
| Price read from | 17track.net | shipup.co |
| Checked | Nov 13, 2026 | Nov 13, 2026 |
Worth knowing
17TRACK
- The Free plan is capped at 50 shipments a month and has no email notifications.
- Prices on the pricing page are shown for yearly billing; a monthly price is not displayed.
- The price rises with the shipment tier chosen: Basic runs from 200 up to 50,000 shipments.
- The homepage notes that USPS tracking requests are limited because of policy changes.
Shipup
- Prices are shown in euros, with a minimum 12-month commitment; longer terms of 24 or 36 months give preferential pricing.
- The per-package charge is not shown without choosing a volume, so the total monthly cost cannot be read from the page.
- SMS and WhatsApp are billed per message, and Smart Delivery Estimate and post-delivery surveys per package.
- Onboarding support is chargeable, and no free plan or trial is listed.
Key features
17TRACK
- Multi-carrier package tracking
- Paste one or more tracking numbers and the service detects the carrier, covering over 3,600 carriers and 190 airlines in 220 countries according to its homepage.
- Branded tracking pages
- Order Tracking gives a store a customizable tracking page and tracking number redirection; removing the 17TRACK branding needs the Pro plan.
- Shipment email notifications
- Paid plans send customers email updates as a parcel moves, with multilingual emails and seller notifications on Pro and above.
- Delivery analytics
- Basic analytics start on the Basic plan. Premium adds transit time, on-time delivery and exception analysis plus predicted delivery dates.
- Tracking API
- A separate 17TRACK API offers tracking data and webhook notifications for developers; it is priced apart from the Order Tracking plans.
Shipup
- Branded tracking page
- A custom tracking page that centralizes delivery information in the retailer's own branding, intended to cut delivery-related support tickets.
- Multi-channel notifications
- Delivery notifications by email, SMS, WhatsApp and Apple Wallet, with marketing offers that can be added to follow-up messages.
- Returns portal
- An e-commerce return portal for customers, offered as part of the unified post-purchase platform.
- Incident and logistics dashboards
- Dashboards flag delivery incidents and measure carrier performance, with automated carrier claims and a Chrome extension for support teams.
- Smart Delivery Estimate
- Shows an estimated delivery date throughout the buying journey; the pricing page lists it as an add-on billed per package.
Plans
17TRACK
Free$0
per month for 50 shipments
Order Tracking with 3,600 carriers, a customizable tracking page, tracking number redirection and PayPal integration.
Basic$9
per month for 200 shipments, billed yearly
Adds email notifications and basic analytics. Price rises with volume, from 200 up to 50,000 shipments a month.
Pro$29
per month for 500 shipments, billed yearly
Adds seller notifications, shipment export, product recommendations, no 17TRACK branding, multilingual pages and Trustpilot. Steps up to 30,000 shipments.
Premium$89
per month for 1,000 shipments, billed yearly
Adds custom email triggers, transit time, on-time delivery and exception analysis, and predicted delivery dates. Steps up to 100,000 shipments.
CustomCustom
Custom platform integrations, custom inquiry frequency, dedicated carrier support and 24/7 live chat. Sold through sales.
Shipup
Essential€299
per month, plus a per-package charge, one-year commitment
Fixed subscription plus a per-package price set by monthly volume; the page shows the per-package figure only after choosing a volume.
Advanced€599
per month, plus a per-package charge, one-year commitment
Marked as the most used plan. Becomes mandatory above set package-volume thresholds, even if not every feature is used.
Premium€999
per month, plus a per-package charge, one-year commitment
Uses a custom price per package rather than the standard volume rate.
Ways to pay less
17TRACK
- Other savings
Black Friday: 30% off Order Tracking
A Black Friday and Cyber Monday promotion runs Nov 3-30, 2026, showing Basic at $6.30, Pro at $20.30 and Premium at $62.30 per month. Prices above are the regular ones.
Shipup
No public discounts listed.
Common questions
Which is cheaper, 17TRACK or Shipup?
As of Nov 13, 2026, 17TRACK is cheaper to start with: $9 a month, against about $334.04 a month for Shipup. 17TRACK starts at $9 per month for 200 shipments, billed yearly, and Shipup starts at €299 per month plus a per-package charge, one-year commitment.
Which has a free plan, 17TRACK or Shipup?
As of Nov 13, 2026, only 17TRACK has a free plan. Shipup does not.
Which platforms do 17TRACK and Shipup run on?
As of Nov 13, 2026, only 17TRACK lists iOS and Android apps and only Shipup lists a browser extension. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.