Shipup review (2026): is it worth €299 a month?
Post-purchase tracking, notifications and returns for online stores
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Shipup report card
Weak · out of 4.0 · graded Nov 13, 2026
Best for post-purchase tracking and returns for mid-size shops
Shipup covers branded tracking, delivery notifications, returns and carrier claims for online retailers. It starts at €299 a month plus a per-package charge on a one-year commitment, with no free plan or trial.
Who Shipup is for
- Fits if you are a mid-size retailer with a support team buried in where-is-my-order tickets
- Works for shops that want tracking, returns and claims from one vendor
Who Shipup is not for
- Skip it if you are a small shop, as €299 a month and a 12-month commitment is a lot
- Pricey if you need Advanced: it is mandatory above set volume thresholds, even if you use few features
- Watch out: SMS and WhatsApp are billed per message, and delivery estimates and surveys per package
- Watch out: onboarding support is chargeable and the total monthly cost cannot be read from the page
Why Shipup gets a 1.8
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- DValue for money€299 a month before the per-package charge, and Advanced is €599, against $19 in the middle. The per-package price is hidden until you pick a volume.
- FFree plan and trialNo free plan and no trial are listed on the pricing page, so you pay before you see it.
- BFeaturesTracking pages, SMS and WhatsApp notifications, returns portal, logistics dashboards and carrier claims. The gaps in the listing are about cost, not the core job.
- CEase of useNo store rating on record. Retail integrations, carrier links and a returns flow have to be set up.
- BPlatforms and integrationsWeb with a browser extension, an API and partner integrations. No phone or desktop app is listed.
What these grades rest on. Graded from this listing, whose facts were read from Shipup's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.
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<a href="https://toolgpa.com/tools/shipup#review"><img src="https://toolgpa.com/badge/shipup.svg" alt="Shipup: 1.8 GPA on ToolGPA" width="196" height="56"></a>Where Shipup stands among shipping software
Shipup's GPA of 1.8 is higher than 12 of the 80 other shipping software we grade, and level with 18.
It stands best on features (B, above 58 of 80) and worst on free plan and trial (F, above 0).
Its paid plans start at about $334.04 a month, against a middle price of $19.99 for the category: 34 of the 35 others that charge start lower.
On features, ease of use and platforms it scores 2.7 out of 4. 3 tools score higher and cost less.
Each grade against the category
Every bar is all 81 shipping software we grade, cut by the letter each got. Shipup’s own letter is outlined.
- DValue for moneyAbove 0 of 80, level with 9
- FFree plan and trialAbove 0 of 80, level with 34
- BFeaturesAbove 58 of 80, level with 22
- CEase of useAbove 1 of 80, level with 72
- BPlatforms and integrationsAbove 20 of 80, level with 60
Price against what you get
Each dot is one of 43 shipping software. Further left costs less, and higher up scores better on features, ease of use and platforms. Point at a dot to see which tool it is.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Keep Shipup, or make your own?
Keep it
To replace Shipup you would be making texts to thousands of numbers, registered with the carriers. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 50 of the 80 other shipping software grade higher. It costs $4,008.51 a year.
What you could not
- Texts to thousands of numbers, registered with the carriers.
- The WhatsApp Business API, which Meta opens only through approved partners.
- Connections that pull numbers from dozens of other services.
- It plugs into other products, Shopify, Adobe Commerce and PrestaShop among them, and has an API.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. Shipup’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is Shipup?
Shipup, which the site brands as Shipup by ZigZag, is a post-purchase platform for online retailers. It covers branded tracking pages, multi-channel delivery notifications, a returns portal, delivery incident and logistics dashboards, and automated carrier claims. Pricing is a fixed monthly subscription with a one-year commitment plus a charge per package.
Worth knowing
- Prices are shown in euros, with a minimum 12-month commitment; longer terms of 24 or 36 months give preferential pricing.
- The per-package charge is not shown without choosing a volume, so the total monthly cost cannot be read from the page.
- SMS and WhatsApp are billed per message, and Smart Delivery Estimate and post-delivery surveys per package.
- Onboarding support is chargeable, and no free plan or trial is listed.
Key features
- Branded tracking page
- A custom tracking page that centralizes delivery information in the retailer's own branding, intended to cut delivery-related support tickets.
- Multi-channel notifications
- Delivery notifications by email, SMS, WhatsApp and Apple Wallet, with marketing offers that can be added to follow-up messages.
- Returns portal
- An e-commerce return portal for customers, offered as part of the unified post-purchase platform.
- Incident and logistics dashboards
- Dashboards flag delivery incidents and measure carrier performance, with automated carrier claims and a Chrome extension for support teams.
- Smart Delivery Estimate
- Shows an estimated delivery date throughout the buying journey; the pricing page lists it as an add-on billed per package.
Shipup pricing
As of Nov 13, 2026, Shipup is a paid product, starting at €299 per month plus a per-package charge, one-year commitment.
- Starts at
- €299 per month plus a per-package charge, one-year commitment
- Free plan
- None
- Free trial
- None listed
| Plan | Price | What you get |
|---|---|---|
| Essential | €299per month, plus a per-package charge, one-year commitment | Fixed subscription plus a per-package price set by monthly volume; the page shows the per-package figure only after choosing a volume. |
| Advanced | €599per month, plus a per-package charge, one-year commitment | Marked as the most used plan. Becomes mandatory above set package-volume thresholds, even if not every feature is used. |
| Premium | €999per month, plus a per-package charge, one-year commitment | Uses a custom price per package rather than the standard volume rate. |
Read from shipup.co on Nov 13, 2026. Prices change, so confirm with Shipup before you buy.
Works with
Shipup alternatives
- Shipup vs AfterShip
Free plan · from $11/mo
- Shipup vs Narvar
Paid
- Shipup vs Route
Free plan
- Shipup vs 17TRACK
Free plan · from $9/mo
Common questions
Does Shipup have an Android app?
No Android app was listed when its pages were read on Nov 13, 2026. Shipup is listed for Web.
Does Shipup have an iPhone app?
No iPhone app was listed when its pages were read on Nov 13, 2026. Shipup is listed for Web.
Is Shipup open source?
Shipup is not described as open source on its own site, as read on Nov 13, 2026.
Does Shipup have an API?
Yes. Shipup offers a public API, according to its own site.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Nov 13, 2026.