The Shipup Insider’s Guide
Everything we know about Shipup in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Shipup
The Insider’s Guide
Post-purchase tracking, notifications and returns for online stores
Every plan, grade, refund rule and rival among shipping software, read from Shipup’s own pages.
Made by Shipup · checked Nov 13, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Shipup’s own pages, its app-store listings and our grades. Every fact in it is on Shipup’s page too, where it is kept up to date. Checked Nov 13, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
1.8
GPA, above 12 of the 80 other shipping software we grade
Shipup, which the site brands as Shipup by ZigZag, is a post-purchase platform for online retailers. It covers branded tracking pages, multi-channel delivery notifications, a returns portal, delivery incident and logistics dashboards, and automated carrier claims. Pricing is a fixed monthly subscription with a one-year commitment plus a charge per package.
To get you started, here are 8 things to know about Shipup, taken from its own pages and our grades.
Retail integrations, carrier links and a returns flow have to be set up.
- 1
Best for post-purchase tracking and returns for mid-size shops
Shipup covers branded tracking, delivery notifications, returns and carrier claims for online retailers.
- 2
Paid plans start at about $334.04 a month
As its pricing page puts it: €299 per month plus a per-package charge, one-year commitment.
- 3
It runs on Web
Web, with a browser extension too.
- 4
Branded tracking page
A custom tracking page that centralizes delivery information in the retailer's own branding, intended to cut delivery-related support tickets.
- 5
Multi-channel notifications
Delivery notifications by email, SMS, WhatsApp and Apple Wallet, with marketing offers that can be added to follow-up messages.
- 6
Returns portal
An e-commerce return portal for customers, offered as part of the unified post-purchase platform.
- 7
A 1.8 GPA, above 12 of 80
That is against the other shipping software we grade, on value, the free plan, features, ease of use and platforms.
- 8
Keep it
To replace Shipup you would be making texts to thousands of numbers, registered with the carriers. That is not a weekend's work, with an AI app builder or without one.
Shipup at a glance
- Pricing
- Paid, from €299 per month plus a per-package charge, one-year commitment
- Free plan
- No
- Free trial
- None stated
- Runs on
- Web, Browser extension
- Made by
- Shipup
- Category
- Shipping Software
- Our grade
- 1.8 GPA, weak
The report card
Best for post-purchase tracking and returns for mid-size shops
Shipup covers branded tracking, delivery notifications, returns and carrier claims for online retailers. It starts at €299 a month plus a per-package charge on a one-year commitment, with no free plan or trial.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | D | €299 a month before the per-package charge, and Advanced is €599, against $19 in the middle. The per-package price is hidden until you pick a volume. |
| Free plan and trial | F | No free plan and no trial are listed on the pricing page, so you pay before you see it. |
| Features | B | Tracking pages, SMS and WhatsApp notifications, returns portal, logistics dashboards and carrier claims. The gaps in the listing are about cost, not the core job. |
| Ease of use | C | No store rating on record. Retail integrations, carrier links and a returns flow have to be set up. |
| Platforms and integrations | B | Web with a browser extension, an API and partner integrations. No phone or desktop app is listed. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Shipup is for
- Fits if you are a mid-size retailer with a support team buried in where-is-my-order tickets
- Works for shops that want tracking, returns and claims from one vendor
Who it is not for
- Skip it if you are a small shop, as €299 a month and a 12-month commitment is a lot
- Pricey if you need Advanced: it is mandatory above set volume thresholds, even if you use few features
- Watch out: SMS and WhatsApp are billed per message, and delivery estimates and surveys per package
- Watch out: onboarding support is chargeable and the total monthly cost cannot be read from the page
Good to know
Good for
- Mid-size online retailers wanting tracking, returns and claims in one platform
- Support teams cutting where-is-my-order tickets
Worth knowing
- Prices are shown in euros, with a minimum 12-month commitment; longer terms of 24 or 36 months give preferential pricing.
- The per-package charge is not shown without choosing a volume, so the total monthly cost cannot be read from the page.
- SMS and WhatsApp are billed per message, and Smart Delivery Estimate and post-delivery surveys per package.
- Onboarding support is chargeable, and no free plan or trial is listed.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
~$334.04
A month to start
Shipup is a paid product, starting at €299 per month plus a per-package charge, one-year commitment.
The per-package price is hidden until you pick a volume.
Essential
€299
per month, plus a per-package charge, one-year commitment
Fixed subscription plus a per-package price set by monthly volume; the page shows the per-package figure only after choosing a volume.
Advanced
€599
per month, plus a per-package charge, one-year commitment
Marked as the most used plan. Becomes mandatory above set package-volume thresholds, even if not every feature is used.
Premium
€999
per month, plus a per-package charge, one-year commitment
Uses a custom price per package rather than the standard volume rate.
Read from shipup.co on Nov 13, 2026.
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
2
Places it runs: Web and Browser extension
Post-purchase tracking, notifications and returns for online stores. Here is what it does, as its own site describes it, and what it covers: public API, sMS marketing, whatsApp messaging, dashboards.
Tracking pages, SMS and WhatsApp notifications, returns portal, logistics dashboards and carrier claims.
- Branded tracking page
- A custom tracking page that centralizes delivery information in the retailer's own branding, intended to cut delivery-related support tickets.
- Multi-channel notifications
- Delivery notifications by email, SMS, WhatsApp and Apple Wallet, with marketing offers that can be added to follow-up messages.
- Returns portal
- An e-commerce return portal for customers, offered as part of the unified post-purchase platform.
- Incident and logistics dashboards
- Dashboards flag delivery incidents and measure carrier performance, with automated carrier claims and a Chrome extension for support teams.
- Smart Delivery Estimate
- Shows an estimated delivery date throughout the buying journey; the pricing page lists it as an add-on billed per package.
Where it runs
- Web
- Browser extension
What it works with
- Shopify
- Adobe Commerce
- PrestaShop
- Klaviyo
- Zendesk
Shipup is made by Shipup.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
12/80
Other shipping software it is graded above
Shipup's GPA of 1.8 is higher than 12 of the 80 other shipping software we grade, and level with 18.
It stands best on features (B, above 58 of 80) and worst on free plan and trial (F, above 0).
Its paid plans start at about $334.04 a month, against a middle price of $19.99 for the category: 34 of the 35 others that charge start lower.
On features, ease of use and platforms it scores 2.7 out of 4. 3 tools score higher and cost less.
Each grade against the category
Every bar is all 81 shipping software we grade, cut by the letter each got. Shipup’s own letter is outlined.
- DValue for moneyAbove 0 of 80
- FFree plan and trialAbove 0 of 80
- BFeaturesAbove 58 of 80
- CEase of useAbove 1 of 80
- BPlatforms and integrationsAbove 20 of 80
Price against what you get
Each dot is one of 43 shipping software. Further left costs less; higher up scores better on features, ease of use and platforms. Shipup is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace Shipup you would be making texts to thousands of numbers, registered with the carriers. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 50 of the 80 other shipping software grade higher. It costs $4,008.51 a year.
What you could not
- Texts to thousands of numbers, registered with the carriers.
- The WhatsApp Business API, which Meta opens only through approved partners.
- Connections that pull numbers from dozens of other services.
- It plugs into other products, Shopify, Adobe Commerce and PrestaShop among them, and has an API.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. Shipup’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
AfterShip, parcelLab, Narvar, Route and 17TRACK
The 5 tools Shipup is most often weighed against, with where each one differs from it.
- 2.2GPA
AfterShip
Free plan · from $11/mo
Branded order tracking pages and delivery emails for online stores.
- AfterShip has a free plan. Shipup does not.
- Only Shipup lists a browser extension.
- Shipup also covers sMS marketing and whatsApp messaging.
- 1.8GPA
parcelLab
Paid
Post-purchase tracking, messages and returns for retailers.
- Only Shipup lists a browser extension.
- Shipup also covers sMS marketing, whatsApp messaging and dashboards.
- parcelLab also covers reports.
- 1.8GPA
Narvar
Paid
Post-purchase platform: tracking, returns and delivery dates.
- Only Shipup lists a browser extension.
- Shipup also covers sMS marketing, whatsApp messaging and dashboards.
- Narvar also covers reports.
- 2.6GPA
Route
Free plan
Package protection, tracking and returns for online stores.
- Route has a free plan. Shipup does not.
- Only Shipup lists a browser extension.
- Shipup also covers sMS marketing and whatsApp messaging.
- 2.8GPA
17TRACK
Free plan · from $9/mo
Package tracking across 3,600+ carriers, plus store order tracking.
- 17TRACK has a free plan. Shipup does not.
- Only Shipup lists a browser extension.
- Only 17TRACK lists iOS and Android apps.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
13
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Shipup free?
No. Shipup is a paid product, starting at €299 per month plus a per-package charge, one-year commitment.
How much does Shipup cost?
Shipup lists 3 plans. Essential: €299 per month, plus a per-package charge, one-year commitment.
What platforms does Shipup work on?
Shipup is available on Web. It also has a browser extension.
Does Shipup have an Android app?
No Android app was listed when its pages were read on Nov 13, 2026. Shipup is listed for Web.
Does Shipup have an iPhone app?
No iPhone app was listed when its pages were read on Nov 13, 2026. Shipup is listed for Web.
Is Shipup open source?
Shipup is not described as open source on its own site, as read on Nov 13, 2026.
Does Shipup have an API?
Yes. Shipup offers a public API, according to its own site.
What does Shipup integrate with?
Shipup's listing names Shopify, Adobe Commerce, PrestaShop, Klaviyo and Zendesk.
Who makes Shipup?
Shipup is made by a company of the same name.
What are the alternatives to Shipup?
The closest alternatives to Shipup in our directory are AfterShip, parcelLab, Narvar, Route and 17TRACK.
How does Shipup compare with other shipping software?
Shipup's GPA of 1.8 is higher than 12 of the 80 other shipping software we grade, and level with 18.
Is Shipup good value for money?
ToolGPA grades Shipup D for value for money. Its paid plans start at about $334.04 a month, against a middle price of $19.99 for the category: 34 of the 35 others that charge start lower.
Could I make my own version of Shipup?
To replace Shipup you would be making texts to thousands of numbers, registered with the carriers.
Where this guide comes from
The prices, plans, platforms and features were read from Shipup’s own pages on Nov 13, 2026, and the grades were given on Nov 13, 2026. Graded from this listing, whose facts were read from Shipup's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Shipup. Prices change, so check shipup.co before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
7,721
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
7,721
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Shipup, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/shipup
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Shipup: The Insider's Guide", checked Nov 13, 2026. https://toolgpa.com/tools/shipup
Know someone choosing between shipping software?
Send them this guide: toolgpa.com/tools/shipup/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded shipping software after Shipup, each with an Insider's Guide of its own.
- Shipping Software Insider's GuideEvery one of the 81 shipping software we grade, compared
- Packlink PRO Insider's GuideFree multi-carrier shipping dashboard for online sellers3.0 GPA
- Parcel2Go Insider's GuideUK parcel courier comparison and booking, paid per parcel3.0 GPA
- Pirate Ship Insider's GuideFree web app for discounted USPS and UPS labels, with no monthly fee3.0 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Shipup’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Shipup is a trademark of its owner, and this guide is not made, paid for or approved by Shipup. Prices and plans change: check shipup.co before you buy.