Atomicwork vs Rezolve.ai (2026): which should you pick?
As of Nov 13, 2026, Atomicwork grades higher than Rezolve.ai: 2.2 against 1.8 out of 4.0.
Checked Nov 13, 2026 · graded Nov 13, 2026 by ToolGPA
Atomicwork grades higher on the free plan and features. Rezolve.ai grades higher on value for money. They get the same grade on ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Atomicwork
AI-native IT and enterprise service desk run by AI coworkers
Free trial · from $25,000/yr
Which one is for you
Pick Atomicwork if
- Fits if you run IT for a few hundred staff and want AI to answer the tickets
- Works for teams that want the service desk and asset records in one place
Look elsewhere if
- Pricey if you are small: Professional starts at $25,000 a year
- Tight if you grow: Professional stops at 250 users and 500 managed devices
- Watch out: extra AI coworkers on Professional cost $499 each a month
- Watch out: the outcome-based option charges from $1 to $3 or more per outcome, with yearly minimums
- Not for you if you want a free plan, as only a trial on request is offered
Pick Rezolve.ai if
- Fits if your employees already ask IT questions in Microsoft Teams
- Works for IT teams on ServiceNow, Freshservice or Jira who want an agent on top
Look elsewhere if
- Skip it if you want a price list, as every product is quoted after a call
- Not for you if you want to try it free, since none is on record
- Watch out: four products are priced separately, and autonomous agents are a fixed annual fee or per agent run
- Too light for non-Teams shops, as most of it runs inside Teams and other chat channels
How we grade them
| 2.2GPAAtomicworkFair | 1.8GPARezolve.aiWeak | |
|---|---|---|
| Value for money | D$25,000 a year is about $2,083 a month for a plan capped at 250 users, against a category middle of $25. For one person the cost is the full $25,000. | CNo prices are published. The page says per employee per month, or per fulfiller for technician and ITSM products, after scoping. |
| Free plan and trial | CA free trial is offered on request for Professional. Its length and card terms are not stated. | FNo free plan or trial is listed, so the way in is a sales conversation. |
| Features | BService desk, access management, a configuration database, analytics and AI coworkers, covering the job of a service desk. Credits are used up as the AI finishes jobs. | CEmployee assistant, technician assist, an AI-native ITSM, an agent studio and marketplace, and support for existing ITSM tools. Autonomous agents are priced separately. |
| Ease of use | CNo store rating on record, and a service desk takes setup and a rollout. | CNo store rating on record. It needs scoping, then connecting to your ticketing and chat tools. |
| Platforms and integrations | BWeb, with six integrations listed. No desktop or phone app. | BLives in Teams and other channels, with ServiceNow, Freshservice and Jira listed. The pages show no separate mobile or desktop apps. |
| Best for | an AI-run IT help desk for mid-size companies | AI help desk agent for employees in Teams |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Atomicwork and Rezolve.ai. How we grade
Where they differ
- Rezolve.ai also covers AI support agent and chatbots.
In commonWebWorkflow automationAI agentsHelp desk
At a glance
| Atomicwork | Rezolve.ai | |
|---|---|---|
| Pricing | Free trial | Paid |
| Starts at | $25,000 per year, billed annually | Not published |
| Free plan | None | None |
| Free trial | Free trial on request for the Professional plan | None listed |
| Web | ||
| Made by | Atomicwork | Rezolve.ai |
| Price read from | atomicwork.com | Not confirmed |
| Checked | Nov 13, 2026 | Nov 13, 2026 |
Worth knowing
Atomicwork
- Professional is capped at 250 end users and 500 managed devices; Business and Enterprise are priced by quote.
- Extra AI coworkers on Professional cost $499 per worker per month.
- The outcome-based option prices at $1 per knowledge outcome, $2 per access outcome and from $3 per service outcome, with yearly minimums.
- Credits are consumed as AI coworkers complete jobs, so cost depends on use.
Rezolve.ai
- No prices are published: the page quotes per employee per month, or per fulfiller per month for technician and ITSM products, after a scoping call.
- Autonomous Agents are priced as a fixed annual fee with your own LLM, or per agent run with the vendor's.
- Four products are priced separately, so a buyer can take one, such as employee AI, without the others.
- Most of the product runs inside Teams and other channels; the pages show no separate mobile or desktop apps.
Key features
Atomicwork
- Universal AI Coworker
- Handles employee requests in chat, voice, email and the portal, including access and software requests.
- Agentic ITSM and ESM
- An IT and enterprise service desk where AI coworkers work tickets alongside the human team.
- Access Ops Manager
- Identity and access governance that grants access on day one and revokes it when no longer needed.
- Modern CMDB
- A configuration database that gives both people and AI coworkers live IT context.
- Service analytics
- Reports on service delivery and the work AI coworkers complete.
Rezolve.ai
- Sidekick for employees
- Answers questions and carries out requests in Teams, email, web, voice and frontline apps; the vendor says about 70% of requests resolve before becoming tickets.
- Technician assist
- Tickets that reach a person arrive pre-analyzed with drafted replies, plus a copilot inside each ticket and a Level Zero agent.
- AI-native ITSM
- Incident, problem, change, request, SLA, asset and CMDB management, usable alone or alongside an existing ITSM.
- Agent Studio and Marketplace
- Build agents by describing them, clone from a marketplace of 50 agents, or use 29 prebuilt automation flows.
- Existing ITSM support
- Works with ServiceNow, Freshservice and Jira, with 150+ integrations listed.
Plans
Atomicwork
Professional$25,000
per year, billed annually
Includes 25,000 credits and 2 AI coworkers; up to 250 end users, 500 devices and 50 apps.
BusinessCustom
Flexible credits; adds 5 AI coworkers, up to 1,000 end users, 2,000 devices and 200 apps.
EnterpriseCustom
Custom contract with pre-negotiated terms, for global organizations with compliance needs.
Rezolve.ai
Pricing could not be confirmed. See rezolve.ai.
Common questions
Which is cheaper, Atomicwork or Rezolve.ai?
As of Nov 13, 2026, Atomicwork starts at $25,000 per year, billed annually, and Rezolve.ai has no price we could confirm.
Which has a free plan, Atomicwork or Rezolve.ai?
As of Nov 13, 2026, neither Atomicwork nor Rezolve.ai has a free plan. Atomicwork has a free trial.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.