Rezolve.ai review (2026): is it worth it?
Agentic AI service desk for IT, HR and finance teams
Black Friday: is there a Rezolve.ai sale?
Rezolve.ai report card
Weak · out of 4.0 · graded Nov 13, 2026
Best for AI help desk agent for employees in Teams
Rezolve.ai is an AI service desk that answers employee questions in Microsoft Teams, helps technicians and can replace the ITSM tool. Four products are priced separately and none has a published price. You get a quote after a scoping call.
Who Rezolve.ai is for
- Fits if your employees already ask IT questions in Microsoft Teams
- Works for IT teams on ServiceNow, Freshservice or Jira who want an agent on top
Who Rezolve.ai is not for
- Skip it if you want a price list, as every product is quoted after a call
- Not for you if you want to try it free, since none is on record
- Watch out: four products are priced separately, and autonomous agents are a fixed annual fee or per agent run
- Too light for non-Teams shops, as most of it runs inside Teams and other chat channels
Why Rezolve.ai gets a 1.8
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- CValue for moneyNo prices are published. The page says per employee per month, or per fulfiller for technician and ITSM products, after scoping.
- FFree plan and trialNo free plan or trial is listed, so the way in is a sales conversation.
- CFeaturesEmployee assistant, technician assist, an AI-native ITSM, an agent studio and marketplace, and support for existing ITSM tools. Autonomous agents are priced separately.
- CEase of useNo store rating on record. It needs scoping, then connecting to your ticketing and chat tools.
- BPlatforms and integrationsLives in Teams and other channels, with ServiceNow, Freshservice and Jira listed. The pages show no separate mobile or desktop apps.
What these grades rest on. Graded from this listing, whose facts were read from Rezolve.ai's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.
Make Rezolve.ai? Put this grade on your site
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<a href="https://toolgpa.com/tools/rezolve-ai#review"><img src="https://toolgpa.com/badge/rezolve-ai.svg" alt="Rezolve.ai: 1.8 GPA on ToolGPA" width="196" height="56"></a>Where Rezolve.ai stands among AI agents
Rezolve.ai's GPA of 1.8 is higher than 30 of the 178 other AI agents we grade, and level with 33.
It stands best on platforms and integrations (B, above 47 of 178) and worst on free plan and trial (F, above 0).
Each grade against the category
Every bar is all 179 AI agents we grade, cut by the letter each got. Rezolve.ai’s own letter is outlined.
- CValue for moneyAbove 28 of 178, level with 106
- FFree plan and trialAbove 0 of 178, level with 54
- CFeaturesAbove 2 of 178, level with 130
- CEase of useAbove 36 of 178, level with 132
- BPlatforms and integrationsAbove 47 of 178, level with 121
Keep Rezolve.ai, or make your own?
Keep it
To replace Rezolve.ai you would be making an AI agent, with the models and the safeguards behind it. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 115 of the 178 other AI agents grade higher.
What you could make
- Help desk: an app builder makes this well.
What you could not
- An AI agent, with the models and the safeguards behind it.
- An AI model answering your customers from your own help articles.
- Connections to other products, each kept working as those products change.
- A chatbot builder hooked into the messaging apps.
What this rests on. Rezolve.ai’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is Rezolve.ai?
Rezolve.ai sells AI for employee support and service desks. Its Sidekick agent answers and acts on requests in Microsoft Teams, email, web and voice, while other products assist ticket handlers, provide an AI-native ITSM system, and run governed autonomous agents. It can sit on top of ServiceNow, Freshservice or Jira.
Worth knowing
- No prices are published: the page quotes per employee per month, or per fulfiller per month for technician and ITSM products, after a scoping call.
- Autonomous Agents are priced as a fixed annual fee with your own LLM, or per agent run with the vendor's.
- Four products are priced separately, so a buyer can take one, such as employee AI, without the others.
- Most of the product runs inside Teams and other channels; the pages show no separate mobile or desktop apps.
Key features
- Sidekick for employees
- Answers questions and carries out requests in Teams, email, web, voice and frontline apps; the vendor says about 70% of requests resolve before becoming tickets.
- Technician assist
- Tickets that reach a person arrive pre-analyzed with drafted replies, plus a copilot inside each ticket and a Level Zero agent.
- AI-native ITSM
- Incident, problem, change, request, SLA, asset and CMDB management, usable alone or alongside an existing ITSM.
- Agent Studio and Marketplace
- Build agents by describing them, clone from a marketplace of 50 agents, or use 29 prebuilt automation flows.
- Existing ITSM support
- Works with ServiceNow, Freshservice and Jira, with 150+ integrations listed.
Rezolve.ai pricing
We could not confirm Rezolve.ai’s current pricing from its own site, so we are not listing plans here. See rezolve.ai for current prices.
Works with
- Microsoft Teams
- ServiceNow
- Freshservice
- Jira
Rezolve.ai alternatives
- Rezolve.ai vs Workativ
From $349/mo
- Rezolve.ai vs Atomicwork
Free trial · from $25,000/yr
Common questions
Does Rezolve.ai have an Android app?
No Android app was listed when its pages were read on Nov 13, 2026. Rezolve.ai is listed for Web.
Does Rezolve.ai have an iPhone app?
No iPhone app was listed when its pages were read on Nov 13, 2026. Rezolve.ai is listed for Web.
Is Rezolve.ai open source?
Rezolve.ai is not described as open source on its own site, as read on Nov 13, 2026.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Nov 13, 2026.