Kore.ai vs Rezolve.ai (2026): which should you pick?
As of Nov 13, 2026, Rezolve.ai grades higher than Kore.ai: 1.8 against 1.6 out of 4.0.
Checked Nov 12, 2026 and Nov 13, 2026 · graded Nov 12, 2026 and Nov 13, 2026 by ToolGPA
Rezolve.ai grades higher on platforms. They get the same grade on value for money, the free plan, features and ease of use.
Price, platforms and features side by side. The table says where each price was read and when.
Which one is for you
Pick Kore.ai if
- Fits if you are a large company with service, HR and IT agent needs
- Works for regulated teams in banking or healthcare
Look elsewhere if
- Not for you if you want a price up front, as none is published
- Not for you if you want to try it, because no free plan or self-serve trial is shown
- Skip it if you are small, since the site is aimed at large enterprises
- Watch out: cost depends on which of the three product areas you buy
Pick Rezolve.ai if
- Fits if your employees already ask IT questions in Microsoft Teams
- Works for IT teams on ServiceNow, Freshservice or Jira who want an agent on top
Look elsewhere if
- Skip it if you want a price list, as every product is quoted after a call
- Not for you if you want to try it free, since none is on record
- Watch out: four products are priced separately, and autonomous agents are a fixed annual fee or per agent run
- Too light for non-Teams shops, as most of it runs inside Teams and other chat channels
How we grade them
| 1.6GPAKore.aiWeak | 1.8GPARezolve.aiWeak | |
|---|---|---|
| Value for money | CNo price is published; the calls to action are Get demo and Contact us. | CNo prices are published. The page says per employee per month, or per fulfiller for technician and ITSM products, after scoping. |
| Free plan and trial | FNothing free is offered: no free plan and no self-serve trial. | FNo free plan or trial is listed, so the way in is a sales conversation. |
| Features | CCovers service, work and process agents with multi-agent orchestration and governance. The product line spans three areas, so scope varies by what is bought. | CEmployee assistant, technician assist, an AI-native ITSM, an agent studio and marketplace, and support for existing ITSM tools. Autonomous agents are priced separately. |
| Ease of use | CNo store rating on record, and the platform needs agents built, connected and governed. | CNo store rating on record. It needs scoping, then connecting to your ticketing and chat tools. |
| Platforms and integrations | CWeb only, with no integrations listed on the pages read. | BLives in Teams and other channels, with ServiceNow, Freshservice and Jira listed. The pages show no separate mobile or desktop apps. |
| Best for | big companies running service, HR and IT agents together | AI help desk agent for employees in Teams |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Kore.ai and Rezolve.ai. How we grade
Where they differ
- Kore.ai also covers AI search.
- Rezolve.ai also covers help desk.
In commonWebWorkflow automationAI agentsAI support agentChatbots
At a glance
| Kore.ai | Rezolve.ai | |
|---|---|---|
| Pricing | Paid | Paid |
| Starts at | Not published | Not published |
| Free plan | None | None |
| Free trial | None listed | None listed |
| Web | ||
| Made by | Kore.ai Inc. | Rezolve.ai |
| Price read from | Not confirmed | Not confirmed |
| Checked | Nov 12, 2026 | Nov 13, 2026 |
Worth knowing
Kore.ai
- No prices are published; the calls to action are Get demo and Contact us.
- No free plan or self-serve trial is shown.
- The product line spans three areas, so scope and cost depend on which are bought.
Rezolve.ai
- No prices are published: the page quotes per employee per month, or per fulfiller per month for technician and ITSM products, after a scoping call.
- Autonomous Agents are priced as a fixed annual fee with your own LLM, or per agent run with the vendor's.
- Four products are priced separately, so a buyer can take one, such as employee AI, without the others.
- Most of the product runs inside Teams and other channels; the pages show no separate mobile or desktop apps.
Key features
Kore.ai
- AI for service
- Voice and digital AI agents, agent assistance, quality management and an AI-native contact center.
- AI for work
- Enterprise search plus agents for HR, IT and recruiting.
- AI for process
- Long-running process agents with human-in-the-loop steps and process assurance.
- Agent platform
- Multi-agent orchestration, no-code and pro-code tools, and security, compliance and governance controls.
- Industry versions
- The site lists banking, wealth management, insurance, healthcare, retail, telco and travel.
Rezolve.ai
- Sidekick for employees
- Answers questions and carries out requests in Teams, email, web, voice and frontline apps; the vendor says about 70% of requests resolve before becoming tickets.
- Technician assist
- Tickets that reach a person arrive pre-analyzed with drafted replies, plus a copilot inside each ticket and a Level Zero agent.
- AI-native ITSM
- Incident, problem, change, request, SLA, asset and CMDB management, usable alone or alongside an existing ITSM.
- Agent Studio and Marketplace
- Build agents by describing them, clone from a marketplace of 50 agents, or use 29 prebuilt automation flows.
- Existing ITSM support
- Works with ServiceNow, Freshservice and Jira, with 150+ integrations listed.
Plans
Kore.ai
Pricing could not be confirmed. See kore.ai.
Rezolve.ai
Pricing could not be confirmed. See rezolve.ai.
Common questions
Which is cheaper, Kore.ai or Rezolve.ai?
As of Nov 13, 2026, Kore.ai has no price we could confirm, and Rezolve.ai has no price we could confirm.
Which has a free plan, Kore.ai or Rezolve.ai?
As of Nov 13, 2026, neither Kore.ai nor Rezolve.ai has a free plan.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.