Bonterra vs Neon CRM (2026): which should you pick?
As of Nov 13, 2026, Neon CRM grades higher than Bonterra: 1.8 against 1.6 out of 4.0.
Checked Nov 12, 2026 and Nov 13, 2026 · graded Nov 12, 2026 and Nov 13, 2026 by ToolGPA
Bonterra grades higher on value for money. Neon CRM grades higher on features and platforms. They get the same grade on the free plan and ease of use.
Price, platforms and features side by side. The table says where each price was read and when.
Bonterra
Nonprofit CRM, fundraising and case management software suite
Neon CRM
Nonprofit CRM priced by revenue raised, with unlimited records
Which one is for you
Pick Bonterra if
- Fits if you want your CRM, peer-to-peer and volunteer tools from one maker
- Works for nonprofits that already know which Bonterra product they need
Look elsewhere if
- Skip it if you want one clear price, as none is on record
- Not for you if you want a single product, since it is a collection with different features
- Watch out: the pricing pages blocked our reader, so check them yourself
- Watch out: the product you choose changes what you get and what you pay
Pick Neon CRM if
- Fits if you run a small or midsize nonprofit and want unlimited records and users
- Works for groups that run events, volunteers and memberships from one database
Look elsewhere if
- Pricey if you are tiny: $99 a month is the starting point and the page gives no further prices
- Watch out: payment processing runs through Neon Pay and its fees are on another page
- Watch out: onboarding and data migration packages are sold separately
- Not for you if you want a free plan or trial, as neither is listed
How we grade them
| 1.6GPABonterraWeak | 1.8GPANeon CRMWeak | |
|---|---|---|
| Value for money | CNo price on record; the pricing pages blocked our reader. It sits at the ordinary grade until prices are found. | D$99 a month is the floor and it rises with your revenue. Memberships and volunteers each add 10% and events add 20%. |
| Free plan and trial | FNo free plan or trial on record. A free Nonprofit Hub of tools and resources is offered, but it is not the paid software. | FNo free plan and no trial is listed on the pricing page. |
| Features | CCRM and outreach, fundraising, volunteer and case management, grants and an AI assistant. They are separate products, so no single one covers all of it. | BSupporter profiles, fundraising, email and text journeys, events, volunteers, memberships, reports and an open API. Nothing in the listing is missing from the job. |
| Ease of use | CNo store rating on record, and a family of products with different setups. | CNo store rating on record. A database with forms, workflows and reports you build, and onboarding sold separately. |
| Platforms and integrations | CWeb on the pages read, with no platform details or integrations listed. | BWeb, with QuickBooks, Constant Contact, Eventbrite, Zapier and an open API. No mobile or desktop app is listed. |
| Best for | a suite of nonprofit CRM and fundraising products | a nonprofit donor database with events and memberships |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Bonterra and Neon CRM. How we grade
Where they differ
- Bonterra also covers case management.
- Neon CRM also covers reports, email campaigns, sMS marketing and dashboards.
At a glance
| Bonterra | Neon CRM | |
|---|---|---|
| Pricing | Paid | Paid |
| Starts at | Not published | $99 per month, rising with the revenue your nonprofit raises |
| Free plan | None | None |
| Free trial | None listed | None listed |
| Web | ||
| Made by | Bonterra | Neon One |
| Price read from | Not confirmed | neonone.com |
| Checked | Nov 13, 2026 | Nov 12, 2026 |
Worth knowing
Bonterra
- The pricing pages blocked our reader, so no prices are recorded; check the vendor's pricing pages directly.
- Bonterra is a collection of separate products, so what a buyer gets depends on which one is chosen.
- A Nonprofit Hub with free tools and resources is offered separately from the paid products.
Neon CRM
- The price depends on annual revenue; the page gives only the $99 a month starting point.
- Memberships and volunteers add 10% of the CRM price each, and events add 20%.
- Payment processing runs through Neon Pay; its fees are on a separate page.
- Onboarding and data migration packages are sold separately.
Key features
Bonterra
- EveryAction CRM and outreach
- The CRM and outreach product in the suite, listed on the vendor's site for nonprofits that need donor management with email and engagement.
- Fundraising products
- Separate products cover peer-to-peer fundraising (DonorDrive), giving days (GiveGab) and tools for small nonprofits (Network for Good).
- Volunteer and case management
- Mobilize handles volunteer management at scale, and Apricot is the case management product, with a version for government agencies.
- CSR and grants
- Deed covers employee impact and grantmaking, and CyberGrants is the grants management product.
- Que AI assistant
- Bonterra Que is described as AI-powered fundraising intelligence, with agentic workflows that keep a person in control.
Neon CRM
- Supporter profiles
- One record gathers giving history, emails, notes, events and volunteer hours, with segments built from live data.
- Fundraising tools
- Drag-and-drop donation forms, multi-level campaigns, peer-to-peer pages, recurring gifts and grant management are in the base plan.
- Email, text and journeys
- A branded email builder, text messaging and trigger-based stewardship journeys, with unlimited sends and workflows.
- Dashboards and reports
- Live dashboards, more than 50 ready-made reports and a drag-and-drop builder for custom ones, including board reporting.
- Events, volunteers and memberships
- Optional add-ons cover event ticketing and seating, volunteer shifts and timesheets, and member portals with auto-renewals.
- Open API and integrations
- Every customer can use the Open API. Listed integrations include QuickBooks, Windfall wealth data, Constant Contact and Zapier.
Plans
Bonterra
Pricing could not be confirmed. See bonterratech.com.
Neon CRM
Neon CRM$99
per month and up, based on annual revenue
Unlimited contacts, users, forms, workflows, emails and reports, with chat, email and phone support included.
Common questions
Which is cheaper, Bonterra or Neon CRM?
As of Nov 13, 2026, Bonterra has no price we could confirm, and Neon CRM starts at $99 per month, rising with the revenue your nonprofit raises.
Which has a free plan, Bonterra or Neon CRM?
As of Nov 13, 2026, neither Bonterra nor Neon CRM has a free plan.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.

