Neon CRM review (2026): is it worth $99 a month?
Nonprofit CRM priced by revenue raised, with unlimited records
Black Friday: is there a Neon CRM sale?
Neon CRM report card
Weak · out of 4.0 · graded Nov 12, 2026
Best for a nonprofit donor database with events and memberships
Neon CRM is a nonprofit database with unlimited contacts and users, starting at $99 a month. The price climbs with your annual revenue, and memberships, volunteers and events are each charged extra.
Who Neon CRM is for
- Fits if you run a small or midsize nonprofit and want unlimited records and users
- Works for groups that run events, volunteers and memberships from one database
Who Neon CRM is not for
- Pricey if you are tiny: $99 a month is the starting point and the page gives no further prices
- Watch out: payment processing runs through Neon Pay and its fees are on another page
- Watch out: onboarding and data migration packages are sold separately
- Not for you if you want a free plan or trial, as neither is listed
Why Neon CRM gets a 1.8
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- DValue for money$99 a month is the floor and it rises with your revenue. Memberships and volunteers each add 10% and events add 20%.
- FFree plan and trialNo free plan and no trial is listed on the pricing page.
- BFeaturesSupporter profiles, fundraising, email and text journeys, events, volunteers, memberships, reports and an open API. Nothing in the listing is missing from the job.
- CEase of useNo store rating on record. A database with forms, workflows and reports you build, and onboarding sold separately.
- BPlatforms and integrationsWeb, with QuickBooks, Constant Contact, Eventbrite, Zapier and an open API. No mobile or desktop app is listed.
What these grades rest on. Graded from this listing, whose facts were read from Neon One's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.
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<a href="https://toolgpa.com/tools/neon-crm#review"><img src="https://toolgpa.com/badge/neon-crm.svg" alt="Neon CRM: 1.8 GPA on ToolGPA" width="196" height="56"></a>Where Neon CRM stands among CRM tools
Neon CRM's GPA of 1.8 is higher than 5 of the 72 other CRM tools we grade, and level with 11.
It stands best on features (B, above 35 of 72) and worst on free plan and trial (F, above 0).
Its paid plans start at $99 a month, against a middle price of $27.92 for the category: 59 of the 66 others that charge start lower.
On features, ease of use and platforms it scores 2.7 out of 4. 9 tools score higher and cost less.
Each grade against the category
Every bar is all 73 CRM tools we grade, cut by the letter each got. Neon CRM’s own letter is outlined.
- DValue for moneyAbove 0 of 72, level with 26
- FFree plan and trialAbove 0 of 72, level with 11
- BFeaturesAbove 35 of 72, level with 33
- CEase of useAbove 1 of 72, level with 59
- BPlatforms and integrationsAbove 10 of 72, level with 55
Price against what you get
Each dot is one of 67 CRM tools. Further left costs less, and higher up scores better on features, ease of use and platforms. Point at a dot to see which tool it is.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Keep Neon CRM, or make your own?
Keep it
To replace Neon CRM you would be making connections to other products, each kept working as those products change. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 56 of the 72 other CRM tools grade higher. It costs $1,188 a year.
What you could make
- Reports and forms: an app builder makes these well.
What you could not
- Connections to other products, each kept working as those products change.
- Newsletters sent to thousands of people that still reach the inbox.
- Texts to thousands of numbers, registered with the carriers.
- Connections that pull numbers from dozens of other services.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. Neon CRM’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is Neon CRM?
Neon CRM, from Neon One, is a donor management system for small and midsize nonprofits. It keeps supporter profiles, fundraising campaigns, email and text outreach and reports in one database. Price follows the revenue a nonprofit raises, and events, volunteers and memberships are optional add-ons.
Worth knowing
- The price depends on annual revenue; the page gives only the $99 a month starting point.
- Memberships and volunteers add 10% of the CRM price each, and events add 20%.
- Payment processing runs through Neon Pay; its fees are on a separate page.
- Onboarding and data migration packages are sold separately.
Key features
- Supporter profiles
- One record gathers giving history, emails, notes, events and volunteer hours, with segments built from live data.
- Fundraising tools
- Drag-and-drop donation forms, multi-level campaigns, peer-to-peer pages, recurring gifts and grant management are in the base plan.
- Email, text and journeys
- A branded email builder, text messaging and trigger-based stewardship journeys, with unlimited sends and workflows.
- Dashboards and reports
- Live dashboards, more than 50 ready-made reports and a drag-and-drop builder for custom ones, including board reporting.
- Events, volunteers and memberships
- Optional add-ons cover event ticketing and seating, volunteer shifts and timesheets, and member portals with auto-renewals.
- Open API and integrations
- Every customer can use the Open API. Listed integrations include QuickBooks, Windfall wealth data, Constant Contact and Zapier.
Neon CRM pricing
As of Nov 12, 2026, Neon CRM is a paid product, starting at $99 per month, rising with the revenue your nonprofit raises.
- Starts at
- $99 per month, rising with the revenue your nonprofit raises
- Free plan
- None
- Free trial
- None listed
| Plan | Price | What you get |
|---|---|---|
| Neon CRM | $99per month and up, based on annual revenue | Unlimited contacts, users, forms, workflows, emails and reports, with chat, email and phone support included. |
Read from neonone.com on Nov 12, 2026. Prices change, so confirm with Neon CRM before you buy.
Works with
- QuickBooks
- Windfall
- Constant Contact
- Eventbrite
- Zapier
Neon CRM alternatives
- Neon CRM vs Salesforce
Free plan · from $25/mo
- Neon CRM vs HubSpot
Free plan · from $20/mo
- Neon CRM vs Zoho CRM
Free plan · from $14/mo
Common questions
Does Neon CRM have an Android app?
No Android app was listed when its pages were read on Nov 12, 2026. Neon CRM is listed for Web.
Does Neon CRM have an iPhone app?
No iPhone app was listed when its pages were read on Nov 12, 2026. Neon CRM is listed for Web.
Is Neon CRM open source?
Neon CRM is not described as open source on its own site, as read on Nov 12, 2026.
Does Neon CRM have an API?
Yes. Neon CRM offers a public API, according to its own site.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Nov 12, 2026.