Kommo
Messaging-first sales CRM for WhatsApp, Instagram and TikTok
What is Kommo?
Kommo is a sales CRM built around chat. Conversations from WhatsApp, Instagram, TikTok, Facebook Messenger, Telegram and email land in one inbox tied to a lead pipeline, and bots and AI agents can reply, qualify leads and book appointments. It is sold per user in three plans plus Enterprise, with a minimum subscription of six months and no monthly billing.
Kommo is a paid product with a free trial, starting at $25 per user / month, billed for 6 months up front ($150 per user). See every plan
Good for
- Businesses that sell mainly through WhatsApp, Instagram or other chat apps
- Teams that want bots or AI agents to answer and qualify leads
- Service businesses booking appointments from conversations
Worth knowing
- Monthly billing is not available: the minimum subscription is 6 months, paid up front.
- There is no free plan, only a 14-day trial, and every user on an account must be on the same plan.
- Pipeline automation, broadcasting, no-code bots and AI agents are not part of the Base plan.
- AI credits reset each month without rolling over; more credits mean buying a credit package, more seats or a higher plan.
Key features
- Unified chat inbox
- Messages from WhatsApp, Instagram, TikTok, Facebook Messenger, Telegram, website live chat and two-way synced email are handled in one inbox linked to each lead.
- Sales pipelines
- Up to 50 board-style pipelines with custom stages, tasks and reminders. Each plan caps active leads per seat, from 2,500 on Base to 10,000 on Pro.
- Salesbot and automation
- A visual no-code builder creates bots that chat with clients and run workflows. Pipeline automation, broadcasting and bots start on the Advanced plan.
- Kommo AI and AI agents
- Every plan has AI summaries, reply and task suggestions and writing help. AI agents that answer chats start on Advanced (up to 3) and rise to 50 on Pro.
- Booking and scheduling
- Pro adds booking pages, shareable scheduling links and calendar profiles, and its AI agent can schedule appointments inside a chat.
- Analytics and ad audiences
- A customizable dashboard is included from Base. Pro adds sales and marketing analytics, campaign ROI tracking and syncing customer segments to ad platforms.
Kommo pricing
- Starts at
- $25 per user / month, billed for 6 months up front ($150 per user)
- Free plan
- None
- Free trial
- 14-day free trial with all features and 10 GB of storage, no credit card required
| Plan | Price | What you get |
|---|---|---|
| Base | $25per user / month, billed for 6 months up front ($150) | Pipelines, unified inbox, dashboard and basic AI help, with 2,500 active leads and 750 AI credits per user and 1 WhatsApp number. |
| Advanced | $35per user / month, billed for 6 months up front ($210) | Adds pipeline automation, broadcasting, no-code bots and up to 3 AI agents, with 5,000 active leads and 1,250 AI credits per user. |
| Pro | $45per user / month, billed for 6 months up front ($270) | Adds booking pages, audience sync to ad platforms, ROI tracking and up to 50 AI agents, with 10,000 active leads per user and unlimited channels. |
| Enterprise | Custom | Custom limits plus single sign-on, scheduled backups, an SLA, priority support and a dedicated account manager. |
Read from kommo.com on Oct 5, 2026. Prices change, so confirm with Kommo before you buy.
Works with
Kommo alternatives
- Kommo vs Pipedrive
Free trial · from $14/mo
- Kommo vs Bitrix24
Free plan · from $49/mo
- Kommo vs HubSpot
Free plan · from $20/mo
- Kommo vs Zoho CRM
Free plan · from $14/mo
- Kommo vs Freshsales
Free trial · from $9/mo
Common questions
Is Kommo free?
No, Kommo is a paid product, but you can try it first. 14-day free trial with all features and 10 GB of storage, no credit card required.
How much does Kommo cost?
Kommo lists 4 plans. Base: $25 per user / month, billed for 6 months up front ($150). Advanced: $35 per user / month, billed for 6 months up front ($210). Pro: $45 per user / month, billed for 6 months up front ($270). Enterprise: custom pricing. Prices were read from kommo.com on Oct 5, 2026.
What platforms does Kommo work on?
Kommo is available on Web, iOS and Android.
Does Kommo have a Windows app?
No Windows app was listed when its pages were read on Oct 5, 2026. Kommo is listed for Web, iOS and Android.
Does Kommo have a macOS app?
No macOS app was listed when its pages were read on Oct 5, 2026. Kommo is listed for Web, iOS and Android.
Is Kommo open source?
Kommo is not described as open source on its own site, as read on Oct 5, 2026.
Does Kommo have an API?
Yes. Kommo offers a public API, according to its own site.
What does Kommo integrate with?
Kommo's listing names WhatsApp Business, Instagram, Facebook Messenger, TikTok, Telegram, Zapier, Shopify and Mailchimp. A listing names up to eight integrations, so it may connect to more.
Who makes Kommo?
Kommo is made by QSOFT LLC.
What are the alternatives to Kommo?
The closest alternatives to Kommo in our directory are Pipedrive, Bitrix24, HubSpot, Zoho CRM and Freshsales. Each one has a side-by-side comparison with Kommo.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Oct 5, 2026.