Bigcontacts review (2026): is the free plan enough?
Contact-based CRM with a free plan and a flat per-contact price
Black Friday: is there a Bigcontacts sale?
Bigcontacts report card
Fair · out of 4.0 · graded Nov 13, 2026
Best for a small-business CRM billed by contact count
BIGContacts is a contact-based CRM with a pipeline, email marketing, workflows and reports, free for one user up to 100 contacts. The paid plan starts at 2,000 contacts, so a very small list still costs about $20 a month, and the pricing page is not clear about how the $9.99 and $19.99 figures fit together.
Who Bigcontacts is for
- Fits if you have a few thousand contacts and want to pay by list size, not by seat
- Works for solo users trying a CRM on the free 100-contact plan
Who Bigcontacts is not for
- Tight if you stay free: 100 contacts and one user
- Pricey if your list grows, since cost follows contact count and 20,000-plus is quoted
- Watch out: the page shows $9.99 beside a crossed-out $19.99 with a buy-before date, and its data lists $19.99 as monthly
- Skip it if you want a phone app, as none is listed
Why Bigcontacts gets a 2.2
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- CValue for money$9.99 per 1,000 contacts a month on yearly billing with a 2,000-contact floor, so about $20 a month. That is between the category's cheaper quarter at $15 and its middle at $29, and the price grows with your list.
- CFree plan and trialA free plan for one user and 100 contacts, with no expiry. That is a cap you will reach with any real list, and a second user means paying.
- CFeaturesContacts, a sales pipeline, email marketing, workflows and tasks, and reports with AI summaries. It lists no phone app, and 20,000-plus contacts are quoted on request.
- CEase of useNo store rating on record. You build your lists, pipeline stages and workflows before it earns its keep.
- BPlatforms and integrationsWeb only, with QuickBooks, Outlook, Zapier and Google Calendar. No desktop or phone app is listed.
What these grades rest on. Graded from this listing, whose facts were read from BIGContacts's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.
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<a href="https://toolgpa.com/tools/bigcontacts#review"><img src="https://toolgpa.com/badge/bigcontacts.svg" alt="Bigcontacts: 2.2 GPA on ToolGPA" width="196" height="56"></a>Where Bigcontacts stands among CRM tools
Bigcontacts's GPA of 2.2 is higher than 50 of the 116 other CRM tools we grade, and level with 25.
It stands best on platforms and integrations (B, above 24 of 116) and worst on features (C, above 1).
Its paid plans start at $9.99 a month, against a middle price of $29 for the category: 10 of the 93 others that charge start lower.
On features, ease of use and platforms it scores 2.3 out of 4. 6 tools score higher and cost less.
Each grade against the category
Every bar is all 117 CRM tools we grade, cut by the letter each got. Bigcontacts’s own letter is outlined.
- CValue for moneyAbove 37 of 116, level with 63
- CFree plan and trialAbove 44 of 116, level with 53
- CFeaturesAbove 1 of 116, level with 68
- CEase of useAbove 5 of 116, level with 99
- BPlatforms and integrationsAbove 24 of 116, level with 85
Price against what you get
Each dot is one of 95 CRM tools. Further left costs less, and higher up scores better on features, ease of use and platforms. Point at a dot to see which tool it is.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Keep Bigcontacts, or make your own?
Keep it
To replace Bigcontacts you would be making newsletters sent to thousands of people that still reach the inbox. That is not a weekend's work, with an AI app builder or without one.
It costs $119.88 a year.
What you could make
- Sales pipeline, kanban boards, forms and reports: an app builder makes these well.
What you could not
- Newsletters sent to thousands of people that still reach the inbox.
- Connections to other products, each kept working as those products change.
- AI features, unless you pay a model provider for each request yourself.
What this rests on. Bigcontacts’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is Bigcontacts?
BIGContacts, sold by ProProfs, is a small-business CRM for contacts, activities, sales opportunities and email campaigns. A free plan covers one user and up to 100 contacts, and the Business plan has unlimited users and is priced by the number of contacts stored.
Worth knowing
- Business pricing follows contact count and starts at a 2,000-contact minimum; the page does not show a price table by tier.
- The page shows $9.99 beside a crossed-out $19.99 with a 'buy before' date, and the structured data lists $19.99 as monthly and $119.88 as annual.
- Support by email, phone and live chat with a dedicated success manager is described under the Business plan.
Key features
- Contact management
- Contacts, lists, tags and custom fields, with unlimited storage and unlimited users on the Business plan.
- Sales pipeline
- Opportunities tracked by stage in Kanban or list view, with a pipeline whose stages and fields can be customized.
- Email marketing
- Email to individuals or filtered lists, automated sequences, static and dynamic campaign lists, and open and click analytics.
- Workflows and tasks
- Tasks, reminders and workflows with pre-defined steps, plus a two-way task sync with Microsoft Outlook.
- Reports and AI summaries
- Over 100 built-in reports and a custom builder, with AI-powered dashboards and import summaries.
Bigcontacts pricing
As of Nov 13, 2026, Bigcontacts has a free plan, and paid plans start at $9.99 per month per 1,000 contacts, billed annually ($19.99 billed monthly).
- Starts at
- $9.99 per month per 1,000 contacts, billed annually ($19.99 billed monthly)
- Free plan
- Free plan for one user with up to 100 contacts and the premium features.
- Free trial
- None listed
| Plan | Price | What you get |
|---|---|---|
| Free | $0 | Single user, up to 100 contacts, no expiry. |
| Business | $9.99per 1,000 contacts / month, 2,000 min, billed yearly ($19.99 monthly) | Unlimited users, teams, lists and storage. Price rises with contact count; 20,000+ contacts are quoted on request. |
Read from bigcontacts.com on Nov 13, 2026. Prices change, so confirm with Bigcontacts before you buy.
Ways to pay less
- Annual discountYearly billing at half the monthly rate
The pricing page shows annual billing at $9.99 per month per 1,000 contacts against $19.99 billed monthly, and says to save up to 50%.
Stated on bigcontacts.com
Works with
Bigcontacts alternatives
- Bigcontacts vs Less Annoying CRM
Free trial · from $15/mo
- Bigcontacts vs Capsule CRM
Free plan · from $18/mo
- Bigcontacts vs OnePageCRM
Free trial · from $9.95/mo
- Bigcontacts vs Nimble
Free trial · from $24.90/mo
- Bigcontacts vs Insightly
Free trial · from $29/mo
Common questions
Does Bigcontacts have an Android app?
No Android app was listed when its pages were read on Nov 13, 2026. Bigcontacts is listed for Web.
Does Bigcontacts have an iPhone app?
No iPhone app was listed when its pages were read on Nov 13, 2026. Bigcontacts is listed for Web.
Is Bigcontacts open source?
Bigcontacts is not described as open source on its own site, as read on Nov 13, 2026.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Nov 13, 2026.