Kylas review (2026): is the free plan enough?
Sales CRM with unlimited users, built for growing businesses
Black Friday: is there a Kylas sale?
Kylas report card
Good · out of 4.0 · graded Nov 13, 2026
Best for a sales CRM with unlimited users
Kylas is a sales CRM with lead and deal pipelines, portal lead capture, quotations, WhatsApp and calling. The free Embark plan has unlimited users but a fixed 10,000-record cap, and Elevate is $175 a month for the team. The page shows both dollar prices and a rupee price, so it varies by region.
Who Kylas is for
- Fits if you sell in India and pull leads from IndiaMART or Justdial
- Works for a small team that wants unlimited seats on a free plan
Who Kylas is not for
- Tight if your list is big: Embark stops at 10,000 records and cannot be expanded
- Pricey if you want analytics, which is an Elevate add-on
- Watch out: the free trial shows as both 7 and 15 days on the page
- Watch out: the page shows dollar and rupee prices, so what you pay may differ by region
Why Kylas gets a 2.6
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- BValue for moneyEmbark is free with unlimited users, and Elevate is $175 for the whole team, about $35 a head for five, near the category's $29 middle. The page also shows an INR 12,999 plan.
- BFree plan and trialEmbark is free for life with unlimited users and 10,000 records that cannot be expanded. One small team can live on that, until the records run out.
- CFeaturesPipelines, portal lead capture, quotations, WhatsApp, calling and a field-sales app. BI and analytics and Goals vs Achieved are add-ons on Elevate.
- CEase of useNo store rating on record. You build your pipelines and lead sources before it works for you.
- BPlatforms and integrationsWeb, iPhone and Android, with IndiaMART, Justdial and WhatsApp Business. No desktop app is listed.
What these grades rest on. Graded from this listing, whose facts were read from Kylas's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.
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<a href="https://toolgpa.com/tools/kylas#review"><img src="https://toolgpa.com/badge/kylas.svg" alt="Kylas: 2.6 GPA on ToolGPA" width="196" height="56"></a>Where Kylas stands among CRM tools
Kylas's GPA of 2.6 is higher than 99 of the 116 other CRM tools we grade, and level with 6.
It stands best on value for money (B, above 101 of 116) and worst on features (C, above 1).
Its paid plans start at $175 a month, against a middle price of $29 for the category: 86 of the 93 others that charge start lower.
On features, ease of use and platforms it scores 2.3 out of 4. 43 tools score higher and cost less.
Each grade against the category
Every bar is all 117 CRM tools we grade, cut by the letter each got. Kylas’s own letter is outlined.
- BValue for moneyAbove 101 of 116, level with 12
- BFree plan and trialAbove 98 of 116, level with 17
- CFeaturesAbove 1 of 116, level with 68
- CEase of useAbove 5 of 116, level with 99
- BPlatforms and integrationsAbove 24 of 116, level with 85
Price against what you get
Each dot is one of 95 CRM tools. Further left costs less, and higher up scores better on features, ease of use and platforms. Point at a dot to see which tool it is.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Keep Kylas, or make your own?
Keep it
To replace Kylas you would be making the WhatsApp Business API, which Meta opens only through approved partners. That is not a weekend's work, with an AI app builder or without one.
It is one of the better ones too: its GPA of 2.6 is higher than 99 of the 116 other CRM tools we grade. It costs $2,100 a year.
What you could make
- Sales pipeline, quotes and estimates and reports: an app builder makes these well.
What you could not
- The WhatsApp Business API, which Meta opens only through approved partners.
- Connections to other products, each kept working as those products change.
- A real app for iOS and Android. Something home-made would be a web page.
- AI features, unless you pay a model provider for each request yourself.
What this rests on. Kylas’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is Kylas?
Kylas is a sales CRM from an Indian company, with lead and deal pipelines, quotations, a mobile app, built-in WhatsApp Business and field sales tracking. Every plan includes unlimited users; the plans differ by record limits and features. The pricing page also describes AI features.
Worth knowing
- The Embark free plan is capped at 10,000 records that cannot be expanded.
- BI and analytics and Goals vs Achieved are add-ons on Elevate; Exceed includes them.
- The page's description gives a flat INR 12,999 plan, while the plan cards show dollars, so the price may differ by region.
- Exceed is quoted for teams of 25+ users, heavy data use or automation-heavy needs.
Key features
- Lead and deal pipelines
- Customizable lead and deal pipelines with contact, company and product records, and lead-to-deal conversion mapping.
- Lead capture from portals
- Web forms plus automatic capture of leads from third-party portals such as IndiaMart and Justdial.
- Quotations
- Create, download and send quotations from the CRM using product records that carry price, category and HSN code.
- WhatsApp and calling
- Built-in WhatsApp Business messaging and calling with real-time logging of calls and activity.
- Field sales and mobile app
- Field sales activity tracking and a mobile app for Android and iOS.
- Dashboards and add-ons
- Productivity dashboards on every plan; BI and analytics and goal tracking are add-ons on Elevate.
Kylas pricing
As of Nov 13, 2026, Kylas has a free plan, and paid plans start at $175 per month for the whole team, billed annually.
- Starts at
- $175 per month for the whole team, billed annually
- Free plan
- Embark: free for life, with unlimited users and up to 10,000 records, which cannot be expanded.
- Free trial
- Free trial of Elevate, no credit card required (page shows both 7 and 15 days)
| Plan | Price | What you get |
|---|---|---|
| Embark | $0 | Free edition with unlimited users and 10,000 non-expandable records; lead and deal management, quotations and the mobile app. |
| Elevate | $175per month for the team, billed annually | Unlimited users, 100,000 expandable records; a limited-time offer shows $99 a month. Quarterly and half-yearly billing exist. |
| Exceed | Custom | For 25+ users, heavy data or automation needs: all features, phone support and an account manager. |
Read from kylas.io on Nov 13, 2026. Prices change, so confirm with Kylas before you buy.
Ways to pay less
- Other savingsScale-Up Offer: Elevate at $99 a month
A limited-time offer on the pricing page marks Elevate down from $175 to $99 a month billed annually, with no end date stated.
Stated on kylas.io
Works with
- IndiaMart
- Justdial
- WhatsApp Business
Kylas alternatives
- Kylas vs Zoho CRM
Free plan · from $14/mo
- Kylas vs Bigin by Zoho CRM
Free plan · from $7/mo
- Kylas vs Freshsales
Free trial · from $9/mo
- Kylas vs Vtiger
Free plan · from $12/mo
Common questions
Does Kylas have a Windows app?
No Windows app was listed when its pages were read on Nov 13, 2026. Kylas is listed for Web, iOS and Android.
Does Kylas have a macOS app?
No macOS app was listed when its pages were read on Nov 13, 2026. Kylas is listed for Web, iOS and Android.
Is Kylas open source?
Kylas is not described as open source on its own site, as read on Nov 13, 2026.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Nov 13, 2026.