17hats review (2026): is it worth $60 a month, billed yearly?
CRM and small business manager with invoicing, booking and texting
Black Friday: is there a 17hats sale?
17hats report card
Fair · out of 4.0 · graded Nov 12, 2026
Best for a small-business manager with invoicing and booking
17hats is a CRM and business manager for small businesses with invoicing, contracts and booking. It costs $60 a month with no cheaper tier, and its own pricing page also shows older plan levels that conflict.
Who 17hats is for
- Fits if you are a freelancer or small studio who wants leads, contracts and invoices in one place
- Works for service businesses that book clients online
Who 17hats is not for
- Pricey if you are solo: $60 a month is above most CRM tools
- Watch out: the pricing page also shows a comparison grid with three older plan levels that conflicts with the single plan
- Watch out: bank connect is $5 a month extra, and extra users and brands are bought separately
- Watch out: payments run through Stripe or Square only, and a 50% first-purchase discount is a sale banner
Why 17hats gets a 2.4
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- CValue for money$60 a month ($600 a year) sits in the dearer quarter of CRM tools, which start at $49, against a $25 middle. It is one price for the account.
- CFree plan and trialA 7-day free trial with every feature and no card needed. No free plan after it.
- BFeaturesClient and lead management, contracts, quotes, invoices, pipelines, scheduling, SMS and bookkeeping. Nothing in the listing is missing from the job.
- CEase of useNo store rating on record. Templates, pipelines and workflows have to be built.
- BPlatforms and integrationsWeb only, with Stripe, Square, QuickBooks, Zapier, Zoom and Google Calendar connections.
What these grades rest on. Graded from this listing, whose facts were read from 17hats's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.
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<a href="https://toolgpa.com/tools/17hats#review"><img src="https://toolgpa.com/badge/17hats.svg" alt="17hats: 2.4 GPA on ToolGPA" width="196" height="56"></a>Where 17hats stands among CRM tools
17hats's GPA of 2.4 is higher than 41 of the 72 other CRM tools we grade, and level with 17.
It stands best on features (B, above 35 of 72) and worst on ease of use (C, above 1).
Its paid plans start at $60 a month, against a middle price of $27.92 for the category: 53 of the 66 others that charge start lower.
On features, ease of use and platforms it scores 2.7 out of 4. 8 tools score higher and cost less.
Each grade against the category
Every bar is all 73 CRM tools we grade, cut by the letter each got. 17hats’s own letter is outlined.
- CValue for moneyAbove 27 of 72, level with 36
- CFree plan and trialAbove 22 of 72, level with 38
- BFeaturesAbove 35 of 72, level with 33
- CEase of useAbove 1 of 72, level with 59
- BPlatforms and integrationsAbove 10 of 72, level with 55
Price against what you get
Each dot is one of 67 CRM tools. Further left costs less, and higher up scores better on features, ease of use and platforms. Point at a dot to see which tool it is.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Keep 17hats, or make your own?
Keep it
To replace 17hats you would be making connections to other products, each kept working as those products change. That is not a weekend's work, with an AI app builder or without one.
It costs $720 a year.
What you could make
- Sales pipeline, invoicing, quotes and estimates, appointment booking and forms: an app builder makes these well.
What you could not
- Connections to other products, each kept working as those products change.
- Texts to thousands of numbers, registered with the carriers.
- People on the other end: coaches. No app builder makes those.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. 17hats’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is 17hats?
17hats is a client management system for small service businesses such as photographers, coaches and designers. It combines a CRM and lead forms with contracts, quotes, invoices, questionnaires, online scheduling, SMS texting and workflow automation. It is sold as a single plan billed monthly, yearly or every two years.
Worth knowing
- The pricing page also shows a comparison grid with three older plan levels, which conflicts with the single plan shown above it; confirm the plan before buying.
- Bank connect is an extra $5 a month, and extra users and brands are bought separately.
- Payments run through Stripe or Square only.
- The pricing page shows a 50% discount on a first yearly or two-year purchase, which is a sale banner and may change.
Key features
- Client and lead management
- Contacts, projects, tags and custom fields, with lead capture forms and an auto-responder for new leads.
- Contracts, quotes and invoices
- Documents with e-signature, payment schedules and saved cards, paid through Stripe or Square.
- Pipelines and workflows
- Visual pipelines and automated workflows that trigger tasks and emails across a client's journey.
- Online scheduling
- Clients pick a service, date and time, with Zoom links and payment at booking on the advanced version.
- SMS texting
- Text clients from inside the CRM, which the vendor lists as a built-in feature.
- Bookkeeping and reports
- Transaction categorizing plus sales tax, profit and loss, and receivables reports.
17hats pricing
As of Nov 12, 2026, 17hats is a paid product with a free trial, starting at $60 per month, billed monthly ($600 billed yearly).
- Starts at
- $60 per month, billed monthly ($600 billed yearly)
- Free plan
- None
- Free trial
- 7-day free trial with access to all features, no credit card required; the trial can be restarted once it ends.
| Plan | Price | What you get |
|---|---|---|
| Monthly | $60per month, billed monthly | The one all-inclusive plan, billed every month. Bank connect costs $5 a month extra. |
| Yearly | $600per year | Same plan billed yearly, which works out to $50 a month. The page also shows a first-purchase price of $300. |
| Bi-Yearly | $800for 2 years, billed every two years | Same plan billed every two years, which works out to about $33 a month. The page also shows a first-purchase price of $400. |
Read from 17hats.com on Nov 12, 2026. Prices change, so confirm with 17hats before you buy.
Ways to pay less
- Annual discountYearly and two-year billing
The pricing page lists $600 a year or $800 for two years, against $60 a month.
Stated on 17hats.com - Other savings50% off a first purchase
A sale on the pricing page shows a first yearly plan for $300 or a first two-year plan for $400, with no end date stated and a 30-day money-back guarantee.
Stated on 17hats.com
Works with
17hats alternatives
- 17hats vs Dubsado
Free trial · from $335/yr
- 17hats vs HoneyBook
Free trial · from $29/mo
- 17hats vs Studio Ninja
Free trial · from $16/mo
- 17hats vs Less Annoying CRM
Free trial · from $15/mo
Common questions
Does 17hats have an Android app?
No Android app was listed when its pages were read on Nov 12, 2026. 17hats is listed for Web.
Does 17hats have an iPhone app?
No iPhone app was listed when its pages were read on Nov 12, 2026. 17hats is listed for Web.
Is 17hats open source?
17hats is not described as open source on its own site, as read on Nov 12, 2026.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Nov 12, 2026.