The 17hats Insider’s Guide
Everything we know about 17hats in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
17hats
The Insider’s Guide
CRM and small business manager with invoicing, booking and texting
Every plan, grade, refund rule and rival among CRM tools, read from 17hats’s own pages.
Made by 17hats · checked Nov 12, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from 17hats’s own pages, its app-store listings and our grades. Every fact in it is on 17hats’s page too, where it is kept up to date. Checked Nov 12, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.4
GPA, above 41 of the 72 other CRM tools we grade
17hats is a client management system for small service businesses such as photographers, coaches and designers. It combines a CRM and lead forms with contracts, quotes, invoices, questionnaires, online scheduling, SMS texting and workflow automation. It is sold as a single plan billed monthly, yearly or every two years.
To get you started, here are 9 things to know about 17hats, taken from its own pages and our grades.
Templates, pipelines and workflows have to be built.
- 1
Best for a small-business manager with invoicing and booking
17hats is a CRM and business manager for small businesses with invoicing, contracts and booking.
- 2
Paid plans start at $60 a month
As its pricing page puts it: $60 per month, billed monthly ($600 billed yearly).
- 3
You can try it first
7-day free trial with access to all features, no credit card required; the trial can be restarted once it ends.
- 4
It runs on Web
Web.
- 5
Client and lead management
Contacts, projects, tags and custom fields, with lead capture forms and an auto-responder for new leads.
- 6
Contracts, quotes and invoices
Documents with e-signature, payment schedules and saved cards, paid through Stripe or Square.
- 7
Pipelines and workflows
Visual pipelines and automated workflows that trigger tasks and emails across a client's journey.
- 8
A 2.4 GPA, above 41 of 72
That is against the other CRM tools we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
To replace 17hats you would be making connections to other products, each kept working as those products change. That is not a weekend's work, with an AI app builder or without one.
17hats at a glance
- Pricing
- Free trial, from $60 per month, billed monthly ($600 billed yearly)
- Free plan
- No
- Free trial
- 7-day free trial with access to all features, no credit card required; the trial can be restarted once it ends.
- Runs on
- Web
- Made by
- 17hats
- Category
- CRM Software
- Our grade
- 2.4 GPA, fair
The report card
Best for a small-business manager with invoicing and booking
17hats is a CRM and business manager for small businesses with invoicing, contracts and booking. It costs $60 a month with no cheaper tier, and its own pricing page also shows older plan levels that conflict.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | $60 a month ($600 a year) sits in the dearer quarter of CRM tools, which start at $49, against a $25 middle. It is one price for the account. |
| Free plan and trial | C | A 7-day free trial with every feature and no card needed. No free plan after it. |
| Features | B | Client and lead management, contracts, quotes, invoices, pipelines, scheduling, SMS and bookkeeping. Nothing in the listing is missing from the job. |
| Ease of use | C | No store rating on record. Templates, pipelines and workflows have to be built. |
| Platforms and integrations | B | Web only, with Stripe, Square, QuickBooks, Zapier, Zoom and Google Calendar connections. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who 17hats is for
- Fits if you are a freelancer or small studio who wants leads, contracts and invoices in one place
- Works for service businesses that book clients online
Who it is not for
- Pricey if you are solo: $60 a month is above most CRM tools
- Watch out: the pricing page also shows a comparison grid with three older plan levels that conflicts with the single plan
- Watch out: bank connect is $5 a month extra, and extra users and brands are bought separately
- Watch out: payments run through Stripe or Square only, and a 50% first-purchase discount is a sale banner
Good to know
Good for
- Solo service businesses such as photographers, coaches and designers
- Owners who want CRM, invoicing and scheduling in one subscription
Worth knowing
- The pricing page also shows a comparison grid with three older plan levels, which conflicts with the single plan shown above it; confirm the plan before buying.
- Bank connect is an extra $5 a month, and extra users and brands are bought separately.
- Payments run through Stripe or Square only.
- The pricing page shows a 50% discount on a first yearly or two-year purchase, which is a sale banner and may change.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$60
A month to start
17hats is a paid product with a free trial, starting at $60 per month, billed monthly ($600 billed yearly).
Monthly
$60
per month, billed monthly
The one all-inclusive plan, billed every month. Bank connect costs $5 a month extra.
Yearly
$600
per year
Same plan billed yearly, which works out to $50 a month. The page also shows a first-purchase price of $300.
Bi-Yearly
$800
for 2 years, billed every two years
Same plan billed every two years, which works out to about $33 a month. The page also shows a first-purchase price of $400.
Trying it first
7-day free trial with access to all features, no credit card required; the trial can be restarted once it ends.
Read from 17hats.com on Nov 12, 2026.
Ways to pay less
Annual discount
Yearly and two-year billing
The pricing page lists $600 a year or $800 for two years, against $60 a month.
Stated on 17hats.comOther savings
50% off a first purchase
A sale on the pricing page shows a first yearly plan for $300 or a first two-year plan for $400, with no end date stated and a 30-day money-back guarantee.
Stated on 17hats.com
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
1
Place it runs: Web
CRM and small business manager with invoicing, booking and texting. Here is what it does, as its own site describes it, and what it covers: sales pipeline, workflow automation, forms, invoicing, quotes and estimates, appointment booking, sMS marketing.
Client and lead management, contracts, quotes, invoices, pipelines, scheduling, SMS and bookkeeping.
- Client and lead management
- Contacts, projects, tags and custom fields, with lead capture forms and an auto-responder for new leads.
- Contracts, quotes and invoices
- Documents with e-signature, payment schedules and saved cards, paid through Stripe or Square.
- Pipelines and workflows
- Visual pipelines and automated workflows that trigger tasks and emails across a client's journey.
- Online scheduling
- Clients pick a service, date and time, with Zoom links and payment at booking on the advanced version.
- SMS texting
- Text clients from inside the CRM, which the vendor lists as a built-in feature.
- Bookkeeping and reports
- Transaction categorizing plus sales tax, profit and loss, and receivables reports.
Where it runs
- Web
What it works with
- Stripe
- Square
- QuickBooks
- Zapier
- Zoom
- Google Calendar
- Apple Calendar
- ShootProof
17hats is made by 17hats.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
41/72
Other CRM tools it is graded above
17hats's GPA of 2.4 is higher than 41 of the 72 other CRM tools we grade, and level with 17.
It stands best on features (B, above 35 of 72) and worst on ease of use (C, above 1).
Its paid plans start at $60 a month, against a middle price of $27.92 for the category: 53 of the 66 others that charge start lower.
On features, ease of use and platforms it scores 2.7 out of 4. 8 tools score higher and cost less.
Each grade against the category
Every bar is all 73 CRM tools we grade, cut by the letter each got. 17hats’s own letter is outlined.
- CValue for moneyAbove 27 of 72
- CFree plan and trialAbove 22 of 72
- BFeaturesAbove 35 of 72
- CEase of useAbove 1 of 72
- BPlatforms and integrationsAbove 10 of 72
Price against what you get
Each dot is one of 67 CRM tools. Further left costs less; higher up scores better on features, ease of use and platforms. 17hats is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace 17hats you would be making connections to other products, each kept working as those products change. That is not a weekend's work, with an AI app builder or without one.
It costs $720 a year.
What you could make
- Sales pipeline, invoicing, quotes and estimates, appointment booking and forms: an app builder makes these well.
What you could not
- Connections to other products, each kept working as those products change.
- Texts to thousands of numbers, registered with the carriers.
- People on the other end: coaches. No app builder makes those.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. 17hats’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Dubsado, HoneyBook, Studio Ninja and Less Annoying CRM
The 4 tools 17hats is most often weighed against, with where each one differs from it.
- 2.4GPA
Dubsado
Free trial · from $335/yr
Client management, contracts and invoicing for service businesses.
- Only Dubsado lists iOS and Android apps.
- 17hats also covers sales pipeline, quotes and estimates, appointment booking and sMS marketing.
- Dubsado also covers templates, booking links, time tracking and reports.
- 2.6GPA
HoneyBook
Free trial · from $29/mo
Client management, contracts and payments for independents.
- Only HoneyBook lists iOS and Android apps.
- 17hats also covers quotes and estimates, appointment booking and sMS marketing.
- HoneyBook also covers templates and booking links.
- 2.2GPA
Studio Ninja
Free trial · from $16/mo
Studio management and CRM for photographers and videographers.
- Only Studio Ninja lists iOS and Android apps.
- 17hats also covers sMS marketing.
- Studio Ninja also covers tasks.
- 2.4GPA
Less Annoying CRM
Free trial · from $15/mo
Simple CRM for small businesses at one flat per-user price.
- 17hats also covers workflow automation, invoicing, quotes and estimates, appointment booking and sMS marketing.
- Less Annoying CRM also covers tasks, calendar and reports.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
13
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is 17hats free?
No, 17hats is a paid product, but you can try it first. 7-day free trial with access to all features, no credit card required; the trial can be restarted once it ends.
How much does 17hats cost?
17hats lists 3 plans. Monthly: $60 per month, billed monthly.
What platforms does 17hats work on?
17hats is available on Web.
Does 17hats offer any discounts?
17hats publicly lists the following: Yearly and two-year billing; 50% off a first purchase.
Does 17hats have an Android app?
No Android app was listed when its pages were read on Nov 12, 2026. 17hats is listed for Web.
Does 17hats have an iPhone app?
No iPhone app was listed when its pages were read on Nov 12, 2026. 17hats is listed for Web.
Is 17hats open source?
17hats is not described as open source on its own site, as read on Nov 12, 2026.
What does 17hats integrate with?
17hats's listing names Stripe, Square, QuickBooks, Zapier, Zoom, Google Calendar, Apple Calendar and ShootProof.
Who makes 17hats?
17hats is made by a company of the same name.
What are the alternatives to 17hats?
The closest alternatives to 17hats in our directory are Dubsado, HoneyBook, Studio Ninja and Less Annoying CRM.
How does 17hats compare with other CRM tools?
17hats's GPA of 2.4 is higher than 41 of the 72 other CRM tools we grade, and level with 17.
Is 17hats good value for money?
ToolGPA grades 17hats C for value for money. Its paid plans start at $60 a month, against a middle price of $27.92 for the category: 53 of the 66 others that charge start lower.
Could I make my own version of 17hats?
To replace 17hats you would be making connections to other products, each kept working as those products change.
Where this guide comes from
The prices, plans, platforms and features were read from 17hats’s own pages on Nov 12, 2026, and the grades were given on Nov 12, 2026. Graded from this listing, whose facts were read from 17hats's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by 17hats. Prices change, so check 17hats.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
5,038
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
5,038
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- 17hats, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/17hats
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "17hats: The Insider's Guide", checked Nov 12, 2026. https://toolgpa.com/tools/17hats
Know someone choosing between CRM tools?
Send them this guide: toolgpa.com/tools/17hats/guide
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See our other guides
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- CRM Software Insider's GuideEvery one of the 73 CRM tools we grade, compared
- HubSpot Insider's GuideFree CRM at the center of a marketing, sales and service suite3.2 GPA
- Bigin by Zoho CRM Insider's GuidePipeline-based CRM from Zoho for small businesses2.8 GPA
- Bitrix24 Insider's GuideFlat-priced CRM with tasks, chat, video calls and a site builder2.8 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what 17hats’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. 17hats is a trademark of its owner, and this guide is not made, paid for or approved by 17hats. Prices and plans change: check 17hats.com before you buy.