What is Odoo CRM?
Odoo CRM is the lead and opportunity management app in the Odoo suite of open-source business apps. It offers a Kanban pipeline, activity scheduling, built-in email, SMS and VoIP communication, AI lead scoring and forecasting reports. Used on its own it is free for unlimited users on Odoo Online, while the paid plans unlock every other Odoo app for a single per-user fee.
Odoo CRM has a free plan. Paid plans start at Rs 725 per user / month, billed yearly (Rs 950 monthly); Indian price list. See every plan
Good for
- Small teams that want a free CRM with no user limit
- Companies that plan to run sales, invoicing and inventory in one suite
- Organizations that want an open-source CRM they can host themselves
Worth knowing
- Prices here were shown in Indian rupees to a visitor in India; Odoo localizes its price list, so US dollar prices will differ.
- The free plan covers a single app; installing any additional app moves the database to the Standard plan.
- Odoo Studio, the external API, multi-company and on-premise or Odoo.sh hosting belong to the Custom plan.
- Implementation services, Odoo.sh hosting and in-app purchase credits such as SMS and lead generation cost extra.
Key features
- Kanban pipeline
- Each opportunity is a card on a Kanban board. Dragging a card between stages updates the pipeline, and each stage shows its expected revenue.
- Activity scheduling
- Calls, meetings, mailings and quotations are scheduled from the opportunity, and Odoo plans the next activity based on the sales script.
- Email, live chat, SMS and VoIP
- Incoming emails are added to the pipeline automatically, and conversations by email, live chat, SMS and VoIP are handled from one place.
- AI lead scoring and automation
- AI scores leads to help set priorities, and automation takes care of lead creation, team assignment and scheduled activities.
- Forecasts and dashboards
- Reporting covers revenue forecasts, team performance analysis and custom dashboards built on real-time sales data.
- Part of the Odoo suite
- CRM connects to other Odoo apps, including Sales for quotes and orders, Subscriptions, Email Marketing and Events. The paid plans include all apps.
Odoo CRM pricing
- Starts at
- Rs 725 per user / month, billed yearly (Rs 950 monthly); Indian price list
- Free plan
- One App Free: a single app such as CRM is free on Odoo Online for unlimited users, with no time limit. Installing additional apps moves the database to a paid plan.
- Free trial
- Free trial of the paid plans with instant access, no credit card required
| Plan | Price | What you get |
|---|---|---|
| One App Free | Rs 0 | One app, such as CRM, for unlimited users on Odoo Online. |
| Standard | Rs 725per user / month, billed yearly (Rs 950 billed monthly) | All Odoo apps on Odoo Online for one fee. Indian rupee list price; a first-year discount lowers it to Rs 580. |
| Custom | Rs 1,350per user / month, billed yearly (Rs 1,690 billed monthly) | All apps plus Odoo Studio, agentic AI, multi-company and the external API, hosted on Odoo Online, Odoo.sh or on-premise. |
Read from odoo.com on Oct 5, 2026. Prices change, so confirm with Odoo CRM before you buy.
Ways to pay less
- Annual discountLower rate with yearly billing
In the Indian price list read here, Standard is Rs 725 per user a month billed yearly against Rs 950 billed monthly, and Custom is Rs 1,350 against Rs 1,690.
Stated on odoo.com - Other savingsFirst-year discount for new subscriptions
The pricing page discounts the initial users for the first 12 months: Standard drops from Rs 725 to Rs 580 per user a month on yearly billing in the Indian price list.
Stated on odoo.com - EducationFree Education Program for classes
Odoo's Education Program gives teachers free access to Odoo Online databases to share with a class, along with course materials and workshops.
Stated on odoo.com
Works with
- Odoo Sales
- Odoo Subscriptions
- Odoo Email Marketing
- Odoo Events
Odoo CRM alternatives
- Odoo CRM vs Zoho CRM
Free plan · from $14/mo
- Odoo CRM vs Bitrix24
Free plan · from $49/mo
- Odoo CRM vs HubSpot
Free plan · from $20/mo
- Odoo CRM vs SuiteCRM
Free plan · from £130/mo
- Odoo CRM vs Vtiger
Free plan · from $12/mo
Common questions
Is Odoo CRM free?
Odoo CRM has a free plan. One App Free: a single app such as CRM is free on Odoo Online for unlimited users, with no time limit. Installing additional apps moves the database to a paid plan. Paid plans start at Rs 725 per user / month, billed yearly (Rs 950 monthly); Indian price list.
How much does Odoo CRM cost?
Odoo CRM lists 3 plans. One App Free: Rs 0. Standard: Rs 725 per user / month, billed yearly (Rs 950 billed monthly). Custom: Rs 1,350 per user / month, billed yearly (Rs 1,690 billed monthly). Prices were read from odoo.com on Oct 5, 2026.
What platforms does Odoo CRM work on?
Odoo CRM is available on Web, iOS and Android.
Does Odoo CRM offer any discounts?
Odoo CRM publicly lists the following: Lower rate with yearly billing; First-year discount for new subscriptions; Free Education Program for classes.
Does Odoo CRM have a Windows app?
No Windows app was listed when its pages were read on Oct 5, 2026. Odoo CRM is listed for Web, iOS and Android.
Does Odoo CRM have a macOS app?
No macOS app was listed when its pages were read on Oct 5, 2026. Odoo CRM is listed for Web, iOS and Android.
Is Odoo CRM open source?
Yes. Odoo CRM is open source, according to its own site. It can also be run on a server of your own.
What does Odoo CRM integrate with?
Odoo CRM's listing names Odoo Sales, Odoo Subscriptions, Odoo Email Marketing and Odoo Events. A listing names up to eight integrations, so it may connect to more.
Does Odoo CRM have a student discount?
Free Education Program for classes. Odoo's Education Program gives teachers free access to Odoo Online databases to share with a class, along with course materials and workshops.
Does Odoo CRM have a free trial?
Yes. Free trial of the paid plans with instant access, no credit card required.
Who makes Odoo CRM?
Odoo CRM is made by Odoo SA.
What are the alternatives to Odoo CRM?
The closest alternatives to Odoo CRM in our directory are Zoho CRM, Bitrix24, HubSpot, SuiteCRM and Vtiger. Each one has a side-by-side comparison with Odoo CRM.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Oct 5, 2026.