erxes review (2026): is the free plan enough?
Open-source sales, support and operations suite on one data graph
Black Friday: is there a erxes sale?
erxes report card
Fair · out of 4.0 · graded Nov 13, 2026
Best for teams that can self-host an open-source CRM suite
erxes bundles sales, support and operations on one open-source base, and its Community edition is free if you host it yourself. The hosted bundles are $99 and $250 a month with no word on whether that's per user, and running it yourself means keeping a server up.
Who erxes is for
- Fits if you have someone technical who can run a server for you
- Works for firms that want CRM, support and operations in a single system
Who erxes is not for
- Not for you if nobody can run servers, as the free Community edition is self-hosted
- Watch out: the pricing page doesn't say whether $99 and $250 are per user or per workspace
- Tight if you want a simple sales CRM, since the Everything bundle is broad and most of it goes unused
- Watch out: Embed, Infrastructure, Enterprise and Platform editions have no listed price
Why erxes gets a 2.2
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- CValue for moneyThe Community edition is free but self-hosted, which needs a server, so it's a C. Hosted bundles are $99 and $250 a month with the billing basis not shown.
- BFree plan and trialCommunity edition is free and open source with nothing to pay for the software. You host and maintain it, though.
- BFeaturesSales, support, operations, AI agents, loyalty and accounting on one data graph. The listing names no gap in the core CRM work.
- DEase of useSelf-hosting means servers, updates and backups are yours to run. No store rating on record.
- CPlatforms and integrationsWeb only, and no integrations listed on the pages we read.
What these grades rest on. Graded from this listing, whose facts were read from erxes's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.
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<a href="https://toolgpa.com/tools/erxes#review"><img src="https://toolgpa.com/badge/erxes.svg" alt="erxes: 2.2 GPA on ToolGPA" width="196" height="56"></a>Where erxes stands among CRM tools
erxes's GPA of 2.2 is higher than 50 of the 116 other CRM tools we grade, and level with 25.
It stands best on free plan and trial (B, above 98 of 116) and worst on ease of use (D, above 0).
Its paid plans start at $99 a month, against a middle price of $29 for the category: 77 of the 93 others that charge start lower.
On features, ease of use and platforms it scores 2.0 out of 4. 68 tools score higher and cost less.
Each grade against the category
Every bar is all 117 CRM tools we grade, cut by the letter each got. erxes’s own letter is outlined.
- CValue for moneyAbove 37 of 116, level with 63
- BFree plan and trialAbove 98 of 116, level with 17
- BFeaturesAbove 70 of 116, level with 42
- DEase of useAbove 0 of 116, level with 4
- CPlatforms and integrationsAbove 0 of 116, level with 23
Price against what you get
Each dot is one of 95 CRM tools. Further left costs less, and higher up scores better on features, ease of use and platforms. Point at a dot to see which tool it is.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Keep erxes, or make your own?
Keep it
To replace erxes you would be making one mailbox that several people work at once. That is not a weekend's work, with an AI app builder or without one.
It costs $1,188 a year. erxes is open source, so there is a third way: take its code and run it yourself.
What you could make
- Sales pipeline: an app builder makes this well.
What you could not
- One mailbox that several people work at once.
- An AI agent, with the models and the safeguards behind it.
- Connections to other products, each kept working as those products change.
- What a company asks for before it lets staff use something: audit logs.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. erxes’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is erxes?
erxes is an open-source platform that bundles a sales CRM with customer support, project management, a headless CMS, loyalty, accounting and AI agents on one shared workspace. The free Community edition is self-hosted. Paid workspace plans bundle the products, and larger editions are sold through the team.
Worth knowing
- The pricing page does not say whether $99 and $250 are per user, per workspace or billed monthly or yearly.
- Embed, Infrastructure, Enterprise and Platform editions have no listed prices.
- The Everything bundle is broad; teams that only need a sales CRM may not use most of it.
- Running the Community edition means you maintain the servers yourself.
Key features
- Sales
- Pipelines, deals, quotes and orders in one module that the vendor positions against HubSpot, Pipedrive and Salesforce.
- Frontline
- Conversations, tickets and tasks for customer-facing teams, positioned against Intercom, Zendesk and Freshdesk.
- Operation
- Projects, milestones, cycles and tasks, so a won deal can spawn follow-up work in the same workspace.
- AI agents and assistant
- Agents draft replies, qualify and move deals and update cycles; every action goes into an audit log.
- Content, loyalty and accounting
- Further plugins cover a headless CMS and web builder, loyalty points and coupons, and a ledger with inventory.
- Five editions
- Community, Embed, Infrastructure, Enterprise and Platform editions cover self-hosting, embedding and enterprise support.
erxes pricing
As of Nov 13, 2026, erxes has a free plan, and paid plans start at $99 per month for the Everything bundle (billing basis not shown).
- Starts at
- $99 per month for the Everything bundle (billing basis not shown)
- Free plan
- Community edition: free, self-hosted and open source, run on your own servers.
- Free trial
- None listed
| Plan | Price | What you get |
|---|---|---|
| Community edition | $0 | Free, open-source software you host on your own servers; you run updates, backups and support yourself. |
| erxes Everything | $99per month; seats and billing basis not shown | Pro tiers of Sales, Frontline, Operation, Content, Loyalty, Accounting, Mongolian and Payment in one workspace. |
| Everything + BYOK | $250per month; seats and billing basis not shown | Everything plus AI agents and the erxes Assistant, using your own AI provider key (BYOK). |
Read from erxes.io on Nov 13, 2026. Prices change, so confirm with erxes before you buy.
erxes alternatives
- erxes vs Twenty
Free plan · from $9/mo
- erxes vs SuiteCRM
Free plan · from £130/mo
- erxes vs EspoCRM
Free plan · from $15/mo
- erxes vs Odoo CRM
Free plan · from $31.10/mo
- erxes vs HubSpot
Free plan · from $20/mo
Common questions
Does erxes have an Android app?
No Android app was listed when its pages were read on Nov 13, 2026. erxes is listed for Web.
Does erxes have an iPhone app?
No iPhone app was listed when its pages were read on Nov 13, 2026. erxes is listed for Web.
Is erxes open source?
Yes. erxes is open source, according to its own site. It can also be run on a server of your own.
Does erxes have an API?
Yes. erxes offers a public API, according to its own site.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Nov 13, 2026.