erxes vs Odoo CRM (2026): which should you pick?
As of Nov 13, 2026, Odoo CRM grades higher than erxes: 2.8 against 2.2 out of 4.0.
Checked Oct 9, 2026 and Nov 13, 2026 · graded Oct 10, 2026 and Nov 13, 2026 by ToolGPA
Odoo CRM grades higher on the free plan, ease of use and platforms. They get the same grade on value for money and features.
Price, platforms and features side by side. The table says where each price was read and when.
erxes
Open-source sales, support and operations suite on one data graph
Odoo CRM
Open-source CRM app from the Odoo business suite
Which one is for you
Pick erxes if
- Fits if you have someone technical who can run a server for you
- Works for firms that want CRM, support and operations in a single system
Look elsewhere if
- Not for you if nobody can run servers, as the free Community edition is self-hosted
- Watch out: the pricing page doesn't say whether $99 and $250 are per user or per workspace
- Tight if you want a simple sales CRM, since the Everything bundle is broad and most of it goes unused
- Watch out: Embed, Infrastructure, Enterprise and Platform editions have no listed price
Pick Odoo CRM if
- Fits if you want a free CRM for a team without counting users
- Works for businesses that plan to run sales, invoicing and inventory in one suite later on
Look elsewhere if
- Tight if you need just one more app, because adding it moves the whole database to Standard
- Pricey if you want Odoo Studio, the external API or your own hosting, which belong to Custom at $61.00
- Not for you if you want one fixed price, as Odoo sets prices by country
- Watch out: implementation, Odoo.sh hosting, SMS and lead generation credits all cost extra
- Watch out: Standard's $24.90 first-year rate is for the initial users only, then it's $31.10, or $38.90 monthly
How we grade them
| 2.2GPAerxesFair | 2.8GPAOdoo CRMGood | |
|---|---|---|
| Value for money | CThe Community edition is free but self-hosted, which needs a server, so it's a C. Hosted bundles are $99 and $250 a month with the billing basis not shown. | CStandard is $31.10 a user a month on yearly billing in the US price list, which is the dear end of ordinary for this category, against a $24 middle. It does unlock every Odoo app rather than just CRM. Odoo Studio and the external API need Custom at $61.00, and Odoo sets prices by country. |
| Free plan and trial | BCommunity edition is free and open source with nothing to pay for the software. You host and maintain it, though. | AOne app is free on Odoo Online for unlimited users with no time limit, and CRM can be that app. No other CRM here gives a whole team a free plan with no seat count. Install any second app, though, and the database moves to a paid plan. |
| Features | BSales, support, operations, AI agents, loyalty and accounting on one data graph. The listing names no gap in the core CRM work. | BA Kanban pipeline with expected revenue per stage, scheduled calls and meetings, email, live chat, SMS and VoIP in one place, AI lead scoring, automatic lead assignment, forecasts and dashboards. It covers the CRM job, with the external API and Studio kept for the $61 plan. |
| Ease of use | DSelf-hosting means servers, updates and backups are yours to run. No store rating on record. | CNo rating on record. The free plan runs on Odoo Online with nothing to install and the pipeline is cards you drag, but this is a suite with stages, automation rules and a sales script to configure, and hosting it yourself needs the Custom plan. |
| Platforms and integrations | CWeb only, and no integrations listed on the pages we read. | BWeb, iPhone and Android, with no desktop app. Email, SMS and VoIP are built in, but the integration list on our listing is Odoo's own apps and nothing else, and the external API comes only with Custom. |
| Best for | teams that can self-host an open-source CRM suite | a free CRM that can grow into a whole suite |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: erxes and Odoo CRM. How we grade
Price against what you get
erxes starts at $99 a month and scores 2.0 out of 4 on features, ease of use and platforms. Odoo CRM starts at $31.10 a month for each person and scores 2.7.
Odoo CRM scores higher and starts $67.90 a month lower. Of the other CRM tools on the chart, 68 score higher than erxes for less, and 7 score higher than Odoo CRM for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- erxes also covers shared inbox and AI agents.
- Odoo CRM also covers kanban boards and reports.
At a glance
| erxes | Odoo CRM | |
|---|---|---|
| Pricing | Free plan | Free plan |
| Starts at | $99 per month for the Everything bundle (billing basis not shown) | $31.10 per user / month, billed yearly ($38.90 billed monthly) |
| Free plan | Community edition: free, self-hosted and open source, run on your own servers. | One App Free: a single app such as CRM is free on Odoo Online for unlimited users, with no time limit. Installing additional apps moves the database to a paid plan. |
| Free trial | None listed | Free trial of the paid plans with instant access, no credit card required |
| Web | ||
| iOS | ||
| Android | ||
| Made by | erxes Inc. | Odoo SA |
| Price read from | erxes.io | odoo.com |
| Checked | Nov 13, 2026 | Oct 9, 2026 |
Worth knowing
erxes
- The pricing page does not say whether $99 and $250 are per user, per workspace or billed monthly or yearly.
- Embed, Infrastructure, Enterprise and Platform editions have no listed prices.
- The Everything bundle is broad; teams that only need a sales CRM may not use most of it.
- Running the Community edition means you maintain the servers yourself.
Odoo CRM
- Odoo sets prices by country. The US dollar prices here are from a copy of its pricing page archived on September 17, 2026; the live page showed rupees to our reader in India.
- The free plan covers a single app; installing any additional app moves the database to the Standard plan.
- Odoo Studio, the external API, multi-company and on-premise or Odoo.sh hosting belong to the Custom plan.
- Implementation services, Odoo.sh hosting and in-app purchase credits such as SMS and lead generation cost extra.
Key features
erxes
- Sales
- Pipelines, deals, quotes and orders in one module that the vendor positions against HubSpot, Pipedrive and Salesforce.
- Frontline
- Conversations, tickets and tasks for customer-facing teams, positioned against Intercom, Zendesk and Freshdesk.
- Operation
- Projects, milestones, cycles and tasks, so a won deal can spawn follow-up work in the same workspace.
- AI agents and assistant
- Agents draft replies, qualify and move deals and update cycles; every action goes into an audit log.
- Content, loyalty and accounting
- Further plugins cover a headless CMS and web builder, loyalty points and coupons, and a ledger with inventory.
- Five editions
- Community, Embed, Infrastructure, Enterprise and Platform editions cover self-hosting, embedding and enterprise support.
Odoo CRM
- Kanban pipeline
- Each opportunity is a card on a Kanban board. Dragging a card between stages updates the pipeline, and each stage shows its expected revenue.
- Activity scheduling
- Calls, meetings, mailings and quotations are scheduled from the opportunity, and Odoo plans the next activity based on the sales script.
- Email, live chat, SMS and VoIP
- Incoming emails are added to the pipeline automatically, and conversations by email, live chat, SMS and VoIP are handled from one place.
- AI lead scoring and automation
- AI scores leads to help set priorities, and automation takes care of lead creation, team assignment and scheduled activities.
- Forecasts and dashboards
- Reporting covers revenue forecasts, team performance analysis and custom dashboards built on real-time sales data.
- Part of the Odoo suite
- CRM connects to other Odoo apps, including Sales for quotes and orders, Subscriptions, Email Marketing and Events. The paid plans include all apps.
Plans
erxes
Community edition$0
Free, open-source software you host on your own servers; you run updates, backups and support yourself.
erxes Everything$99
per month; seats and billing basis not shown
Pro tiers of Sales, Frontline, Operation, Content, Loyalty, Accounting, Mongolian and Payment in one workspace.
Everything + BYOK$250
per month; seats and billing basis not shown
Everything plus AI agents and the erxes Assistant, using your own AI provider key (BYOK).
Odoo CRM
One App Free$0
One app, such as CRM, for unlimited users on Odoo Online.
Standard$31.10
per user / month, billed yearly ($38.90 billed monthly)
All Odoo apps on Odoo Online for one fee. US price list; a first-year discount lowers it to $24.90 for the initial users.
Custom$61.00
per user / month, billed yearly ($76.20 billed monthly)
All apps plus Odoo Studio, agentic AI, multi-company and the external API, hosted on Odoo Online, Odoo.sh or on-premise.
Ways to pay less
erxes
No public discounts listed.
Odoo CRM
- Annual discount
Lower rate with yearly billing
In the US price list, Standard is $31.10 per user a month billed yearly against $38.90 billed monthly, and Custom is $61.00 against $76.20.
- Other savings
First-year discount for new subscriptions
The pricing page discounts the initial users for the first 12 months: Standard drops from $31.10 to $24.90 per user a month on yearly billing in the US price list.
- By country
Lower price shown to buyers in India
On October 9, 2026 the pricing page showed Standard at Rs 725 per user a month billed yearly to a visitor in India. The US copy archived on September 17, 2026 shows $31.10.
- Education
Free Education Program for classes
Odoo's Education Program gives teachers free access to Odoo Online databases to share with a class, along with course materials and workshops.
Common questions
Which is cheaper, erxes or Odoo CRM?
As of Nov 13, 2026, erxes starts at $99 per month for the Everything bundle (billing basis not shown), and Odoo CRM starts at $31.10 per user / month, billed yearly ($38.90 billed monthly). One is priced for each person and the other is not, so which costs less depends on how many of you use it.
Which has a free plan, erxes or Odoo CRM?
As of Nov 13, 2026, both erxes and Odoo CRM have a free plan.
Which platforms do erxes and Odoo CRM run on?
As of Nov 13, 2026, only Odoo CRM lists iOS and Android apps. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.