Vtiger
All-in-one CRM with a free cloud plan and an open-source edition
Vtiger report card
Excellent · out of 4.0 · graded Oct 9, 2026
Best for small firms wanting sales and support in one CRM
Vtiger puts sales, marketing, help desk, projects and inventory in one system, so the person who sold the job and the person fixing it see the same customer page. Ten people can use it free, and paid plans start at $12 a user. The thing to watch is the ceilings. Free stops at 3,000 records, and One Growth stops at 15 users, after which it's $30 a head.
Who Vtiger is for
- Great if you're a team of up to 10 and want a free CRM that isn't a toy
- Handy when sales, support and invoicing should all hang off the same customer record
- Good for developers who want an open-source CRM to host and change themselves
Who Vtiger is not for
- Tight if your contact list is big, because the free plan stops at 3,000 records
- Pricey if you grow past 15 users, as One Growth stops there and One Professional is $30 a user
- Not for you if you just want a simple pipeline, since this is five apps in one
Why Vtiger gets a 3.8
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- AValue for moneyOne Growth is $12 a user a month on yearly billing, half the $24 or so that's typical, with multiple pipelines, a customer portal, invoicing and 100,000 records. It stops at 15 users, though. Past that it's One Professional at $30, and the AI is a $12 add-on.
- AFree plan and trialOne Pilot is free for up to 10 users and 3,000 records, with a deal pipeline, 1,000 campaign emails a month, help desk basics, 3 GB of storage and the phone app. A small team could stay here a good while. It's one pipeline, mind.
- AFeaturesOne customer page with the full history, a kanban deal pipeline, email campaigns with web forms and landing pages, a help desk with SLAs, invoices, sales orders and projects with Gantt views. That's the CRM job and the departments either side of it. Forecasting and lead scoring need One Professional.
- BEase of useThere's no App Store rating on record for it, so a B is our ceiling. The cloud plans run in a browser with nothing to install, and each customer's history sits on one page. It's five apps in one, though, so there's a fair bit to find your way round.
- APlatforms and integrationsWeb, iPhone and Android, with the phone app on the free plan too. It connects to Google Workspace, Microsoft Outlook and Teams, WhatsApp, Mailchimp, QuickBooks, DocuSign and Zapier. There's also an open-source edition you can host yourself.
What these grades rest on. Graded from this listing, whose facts were read from Vtiger's own pages on 9 October 2026. Its US dollar prices come from a copy of the pricing page archived on 5 October 2026, as the live page shows rupees here. Not based on using the product, and shorter than our full reviews. How we review and grade.
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<a href="https://toolgpa.com/tools/vtiger#review"><img src="https://toolgpa.com/badge/vtiger.svg" alt="Vtiger: 3.8 GPA on ToolGPA" width="196" height="56"></a>What is Vtiger?
Vtiger is a CRM that puts sales, marketing, help desk, projects and inventory in one system, with a shared customer record it calls One View. The cloud product has a free plan for up to 10 users and four paid editions, and cheaper Single App licenses can be mixed in for people who only need one of the five apps. A separate open-source community edition can be downloaded and self-hosted.
Vtiger has a free plan. Paid plans start at $12 per user / month, billed annually ($15 billed monthly). See every plan
Good for
- Small businesses that want sales, marketing, support and inventory in one system
- Teams of up to 10 starting on a free plan
- Developers who want an open-source CRM to self-host and modify
Worth knowing
- The free One Pilot plan stops at 10 users and 3,000 records, and One Growth at 15 users and 100,000 records.
- AI features listed under One Growth are marked as a paid Calculus AI add-on at $12 per user a month; One AI has them built in.
- Listed prices exclude local taxes, and One Growth has no Single App license.
- The open-source edition is self-hosted and separate from the cloud plans; Vtiger notes that hosting and upkeep are your cost.
Key features
- One View customer records
- Leads, contacts and organizations carry their full interaction history on one page, with duplicate prevention and idle alerts included in the free plan.
- Sales pipeline
- Deals move through customizable stages in a kanban view. Multiple pipelines and playbooks start on One Growth; forecasting and quotas on One Professional.
- Marketing automation
- Email campaigns, autoresponders, web-to-lead forms and landing pages, with monthly send limits of 1,000 emails on the free plan and 20,000 on One Professional.
- Help desk
- Email-to-case and response and resolution SLAs are in the free plan. A customer portal arrives on One Growth and live web chat on One Professional.
- Inventory, invoicing and projects
- Invoices and sales orders start on One Growth, and vendors, purchase orders and subscriptions on One Professional. Projects have tasks, Gantt and kanban views.
- Open-source community edition
- A downloadable edition under the Vtiger Public License, which is based on the Mozilla Public License, with Docker and Linux or Windows server bundles.
Vtiger pricing
- Starts at
- $12 per user / month, billed annually ($15 billed monthly)
- Free plan
- One Pilot: free for up to 10 users and 3,000 records, with 3 GB of storage, 1,000 campaign emails a month, a deal pipeline, help desk basics and the mobile app.
- Free trial
- 15-day free trial of the paid editions, no credit card required
| Plan | Price | What you get |
|---|---|---|
| One Pilot | $0 | Up to 10 users and 3,000 records, with contacts, a deal pipeline, email campaigns, basic help desk, tasks and 3 GB of storage. |
| One Growth | $12per user / month, billed annually ($15 billed monthly) | Up to 15 users and 100,000 records. Adds multiple pipelines, deal playbooks, a customer portal, invoicing and custom dashboards. |
| One Professional | $30per user / month, billed annually ($42 billed monthly) | Adds forecasting, quotas, lead scoring, live chat, Process Designer and purchase orders. Single App users are $20 ($28 billed monthly). |
| One Enterprise | $42per user / month, billed annually ($58 billed monthly) | Adds multiple currencies, internal ticketing, work orders and project time tracking. Single App users are $30 ($42 billed monthly). |
| One AI | $50per user / month, billed annually ($66 billed monthly) | Everything in One Enterprise with predictive and generative AI built in. Single App users are $38 ($50 billed monthly). |
Read from vtiger.com on Oct 9, 2026. Prices change, so confirm with Vtiger before you buy.
Ways to pay less
- Annual discountLower per-user price with yearly billing
The pricing page advertises savings of up to 34% for yearly billing. One Professional is $30 per user a month billed annually against $42 billed monthly.
Stated on vtiger.com - By countryRupee prices shown to buyers in India
Vtiger's pricing page shows rupees to visitors in India. On Oct 9, 2026, One Growth was ₹840 per user / month billed annually there; the US version of the page, archived on Oct 5, 2026, shows $12.
Stated on vtiger.com
Works with
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Common questions
Is Vtiger free?
Vtiger has a free plan. One Pilot: free for up to 10 users and 3,000 records, with 3 GB of storage, 1,000 campaign emails a month, a deal pipeline, help desk basics and the mobile app. Paid plans start at $12 per user / month, billed annually ($15 billed monthly).
How much does Vtiger cost?
Vtiger lists 5 plans. One Pilot: $0. One Growth: $12 per user / month, billed annually ($15 billed monthly). One Professional: $30 per user / month, billed annually ($42 billed monthly). One Enterprise: $42 per user / month, billed annually ($58 billed monthly). One AI: $50 per user / month, billed annually ($66 billed monthly). Prices were read from vtiger.com on Oct 9, 2026.
What platforms does Vtiger work on?
Vtiger is available on Web, iOS and Android.
Does Vtiger offer any discounts?
Vtiger publicly lists the following: Lower per-user price with yearly billing; Rupee prices shown to buyers in India.
Does Vtiger have a Windows app?
No Windows app was listed when its pages were read on Oct 9, 2026. Vtiger is listed for Web, iOS and Android.
Does Vtiger have a macOS app?
No macOS app was listed when its pages were read on Oct 9, 2026. Vtiger is listed for Web, iOS and Android.
Is Vtiger open source?
Yes. Vtiger is open source, according to its own site. It can also be run on a server of your own.
What does Vtiger integrate with?
Vtiger's listing names Google Workspace, Microsoft Teams, WhatsApp, Zapier, Microsoft Outlook, DocuSign, Mailchimp and QuickBooks. A listing names up to eight integrations, so it may connect to more.
Does Vtiger have a free trial?
Yes. 15-day free trial of the paid editions, no credit card required.
Who makes Vtiger?
Vtiger is made by Vtiger. It dates from 2004.
What are the alternatives to Vtiger?
The closest alternatives to Vtiger in our directory are Zoho CRM, SuiteCRM, Odoo CRM, Bitrix24 and EspoCRM. Each one has a side-by-side comparison with Vtiger.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Oct 9, 2026.