Bitrix24 vs Vtiger
Price, platforms and features side by side. The table says where each price was read and when.
Bitrix24
Flat-priced CRM with tasks, chat, video calls and a site builder
Vtiger
All-in-one CRM with a free cloud plan and an open-source edition
Where they differ
- Bitrix24 starts at $49 per organization / month for 5 users, billed annually ($69 billed monthly). Vtiger starts at $12 per user / month, billed annually ($15 billed monthly).
- Only Bitrix24 lists macOS, Windows and Linux apps.
- Vtiger is open source, according to its own site.
- Bitrix24 also covers tasks, team chat and video calls.
- Vtiger also covers marketing automation and invoicing.
At a glance
| Bitrix24 | Vtiger | |
|---|---|---|
| Pricing | Free plan | Free plan |
| Starts at | $49 per organization / month for 5 users, billed annually ($69 billed monthly) | $12 per user / month, billed annually ($15 billed monthly) |
| Free plan | Free plan for unlimited users with 5 GB of storage: basic CRM (deals, contacts) with one pipeline, tasks with Kanban and Gantt views, shared calendars, and chat and video calls. | One Pilot: free for up to 10 users and 3,000 records, with 3 GB of storage, 1,000 campaign emails a month, a deal pipeline, help desk basics and the mobile app. |
| Free trial | 15-day free trial of most higher-tier features, no credit card required | 15-day free trial of the paid editions, no credit card required |
| Web | ||
| macOS | ||
| Windows | ||
| Linux | ||
| iOS | ||
| Android | ||
| Made by | Alaio | Vtiger |
| Price read from | bitrix24.com | vtiger.com |
| Checked | Oct 5, 2026 | Oct 9, 2026 |
Who each one suits
Bitrix24
- Teams that want CRM, tasks and internal chat in one product
- Growing companies that prefer a flat price to per-user fees
- Organizations that need to host the software on their own servers
Vtiger
- Small businesses that want sales, marketing, support and inventory in one system
- Teams of up to 10 starting on a free plan
- Developers who want an open-source CRM to self-host and modify
Worth knowing
Bitrix24
- The Free plan has 5 GB of storage and a single pipeline; telephony and Market apps are available only on paid plans.
- Paid plans cap users: 5 on Basic, 50 on Standard and 100 on Professional. Enterprise starts at 250.
- Sales automation, email marketing, booking and analytics tools are listed from Professional at $199 a month billed annually.
- Regular plans limit Market apps (2 on Basic, up to 10 on Enterprise); pricier Vibe+ versions add unlimited apps and the Vibecode builder.
Vtiger
- The free One Pilot plan stops at 10 users and 3,000 records, and One Growth at 15 users and 100,000 records.
- AI features listed under One Growth are marked as a paid Calculus AI add-on at $12 per user a month; One AI has them built in.
- Listed prices exclude local taxes, and One Growth has no Single App license.
- The open-source edition is self-hosted and separate from the cloud plans; Vtiger notes that hosting and upkeep are your cost.
Key features
Bitrix24
- CRM with a contact center
- Leads, deals, contacts and pipelines sit alongside a contact center that brings in CRM forms, a website widget, live chat, WhatsApp, Instagram, telephony and email.
- Tasks and projects
- Tasks can be viewed as a Kanban board, Gantt chart, Scrum board or list, with checklists, subtasks and time tracking. Unlimited projects start at Standard.
- Chat, video calls and calendars
- A team messenger, video conferencing with screen sharing and call recording, shared calendars and a company drive come with the CRM.
- Automation
- CRM rules and triggers, automated funnels and workflows cut manual steps. Sales automation, task automation and RPA are listed from the Professional plan.
- CoPilot AI
- CoPilot transcribes and summarizes calls, fills in deal fields, drafts task descriptions and checklists, and writes text in chat, sites and the activity feed.
- Sites, stores and on-premise edition
- A website builder covers landing pages, forms and an online store. The on-premise edition, with source-code access, starts at $3,590 a year for 50 users.
Vtiger
- One View customer records
- Leads, contacts and organizations carry their full interaction history on one page, with duplicate prevention and idle alerts included in the free plan.
- Sales pipeline
- Deals move through customizable stages in a kanban view. Multiple pipelines and playbooks start on One Growth; forecasting and quotas on One Professional.
- Marketing automation
- Email campaigns, autoresponders, web-to-lead forms and landing pages, with monthly send limits of 1,000 emails on the free plan and 20,000 on One Professional.
- Help desk
- Email-to-case and response and resolution SLAs are in the free plan. A customer portal arrives on One Growth and live web chat on One Professional.
- Inventory, invoicing and projects
- Invoices and sales orders start on One Growth, and vendors, purchase orders and subscriptions on One Professional. Projects have tasks, Gantt and kanban views.
- Open-source community edition
- A downloadable edition under the Vtiger Public License, which is based on the Mozilla Public License, with Docker and Linux or Windows server bundles.
Plans
Bitrix24
Free$0
5 GB of storage with basic CRM (deals, contacts), tasks with Kanban and Gantt, shared calendars, and chat and video calls.
Basic$49
per organization / month, billed annually ($69 billed monthly)
Includes 5 users and 24 GB: sales pipelines, recurring deals, online payments, and email, WhatsApp and telephony integration.
Standard$99
per organization / month, billed annually ($144 billed monthly)
Includes 50 users and 100 GB: unlimited leads, invoices and estimates, web form designer, e-signature and unlimited projects.
Professional$199
per organization / month, billed annually ($289 billed monthly)
Includes 100 users and 1 TB: sales automation, email marketing, booking, analytics and reporting, task time tracking and RPA.
Enterprise$399
per organization / month, billed annually ($579 billed monthly)
Starts at 250 users and 3 TB and scales to 10,000 users: branch accounts, Active Directory integration and custom branding.
Vtiger
One Pilot$0
Up to 10 users and 3,000 records, with contacts, a deal pipeline, email campaigns, basic help desk, tasks and 3 GB of storage.
One Growth$12
per user / month, billed annually ($15 billed monthly)
Up to 15 users and 100,000 records. Adds multiple pipelines, deal playbooks, a customer portal, invoicing and custom dashboards.
One Professional$30
per user / month, billed annually ($42 billed monthly)
Adds forecasting, quotas, lead scoring, live chat, Process Designer and purchase orders. Single App users are $20 ($28 billed monthly).
One Enterprise$42
per user / month, billed annually ($58 billed monthly)
Adds multiple currencies, internal ticketing, work orders and project time tracking. Single App users are $30 ($42 billed monthly).
One AI$50
per user / month, billed annually ($66 billed monthly)
Everything in One Enterprise with predictive and generative AI built in. Single App users are $38 ($50 billed monthly).
Ways to pay less
Bitrix24
- Annual discount
About 30% off with annual billing
Bitrix24's pricing FAQ cites a discount of about 30% for annual billing. Basic is $49 a month billed annually against $69 billed monthly.
- Other savings
Vibe+ launch offer until December 10, 2026
12-month Vibe+ subscriptions bought between September 1 and December 10, 2026 are discounted by up to 40%. Renewals are billed at regular prices.
Vtiger
- Annual discount
Lower per-user price with yearly billing
The pricing page advertises savings of up to 34% for yearly billing. One Professional is $30 per user a month billed annually against $42 billed monthly.
- By country
Rupee prices shown to buyers in India
Vtiger's pricing page shows rupees to visitors in India. On Oct 9, 2026, One Growth was ₹840 per user / month billed annually there; the US version of the page, archived on Oct 5, 2026, shows $12.
