SuiteCRM vs Vtiger
Price, platforms and features side by side. The table says where each price was read and when.
SuiteCRM
Open-source CRM with no per-user license fees
Vtiger
All-in-one CRM with a free cloud plan and an open-source edition
Where they differ
- SuiteCRM starts at £130 / month, billed annually excl. VAT, unlimited users (£143 billed monthly). Vtiger starts at $12 per user / month, billed annually ($15 billed monthly).
- Only Vtiger lists iOS and Android apps.
- SuiteCRM also covers reports.
- Vtiger also covers invoicing.
At a glance
| SuiteCRM | Vtiger | |
|---|---|---|
| Pricing | Free plan | Free plan |
| Starts at | £130 / month, billed annually excl. VAT, unlimited users (£143 billed monthly) | $12 per user / month, billed annually ($15 billed monthly) |
| Free plan | Self-hosted: the software is free to download and run on your own servers, with no user limit and community forum support. Your team handles infrastructure, updates and security. | One Pilot: free for up to 10 users and 3,000 records, with 3 GB of storage, 1,000 campaign emails a month, a deal pipeline, help desk basics and the mobile app. |
| Free trial | 30-day free trial of SuiteCRM Hosted packages | 15-day free trial of the paid editions, no credit card required |
| Web | ||
| iOS | ||
| Android | ||
| Made by | SuiteCRM Ltd | Vtiger |
| Price read from | suitecrm.com | vtiger.com |
| Checked | Oct 5, 2026 | Oct 5, 2026 |
Who each one suits
SuiteCRM
- Organizations that want to avoid per-user license fees as headcount grows
- Teams with in-house IT that need CRM data on their own servers
- Buyers who want a customizable CRM with vendor hosting and support available
Vtiger
- Small businesses that want sales, marketing, support and inventory in one system
- Teams of up to 10 starting on a free plan
- Developers who want an open-source CRM to self-host and modify
Worth knowing
SuiteCRM
- Prices are quoted in pounds sterling and exclude VAT; no dollar price list is shown.
- Managed hosting requires application support, so the online packages bundle the Silver Support package.
- Self-hosting has no software cost, but your team manages servers, updates and security.
- Shared hosting packages are hosted in the UK; a Europe or US location needs a Dedicated instance.
Vtiger
- The free One Pilot plan stops at 10 users and 3,000 records, and One Growth at 15 users and 100,000 records.
- AI features listed under One Growth are marked as a paid Calculus AI add-on at $12 per user a month; One AI has them built in.
- Listed prices exclude local taxes, and One Growth has no Single App license.
- The open-source edition is self-hosted and separate from the cloud plans; Vtiger notes that hosting and upkeep are your cost.
Key features
SuiteCRM
- Sales modules
- Capture leads, manage opportunities and send personalized quotes, with dashboards that track the sales pipeline, upcoming meetings and key accounts.
- Marketing campaigns
- Segment contacts with the Target Lists module, create campaigns to send marketing content and automate marketing tasks.
- Workflow automation
- The Workflow module triggers actions when set conditions are met. On managed hosting, how often scheduled tasks run depends on the package.
- Reports and dashboards
- The Reports module builds reports from real-time data in any module, and each user can arrange a dashboard from widgets called Dashlets.
- Case management and portal
- Case modules and a self-service portal handle customer issues, keeping correspondence on the case and tracking resolution times with workflows.
- Studio and open REST API
- Admin tools add fields, change layouts and create new modules without development, and an open REST API connects the CRM to other business systems.
Vtiger
- One View customer records
- Leads, contacts and organizations carry their full interaction history on one page, with duplicate prevention and idle alerts included in the free plan.
- Sales pipeline
- Deals move through customizable stages in a kanban view. Multiple pipelines and playbooks start on One Growth; forecasting and quotas on One Professional.
- Marketing automation
- Email campaigns, autoresponders, web-to-lead forms and landing pages, with monthly send limits of 1,000 emails on the free plan and 20,000 on One Professional.
- Help desk
- Email-to-case and response and resolution SLAs are in the free plan. A customer portal arrives on One Growth and live web chat on One Professional.
- Inventory, invoicing and projects
- Invoices and sales orders start on One Growth, and vendors, purchase orders and subscriptions on One Professional. Projects have tasks, Gantt and kanban views.
- Open-source community edition
- A downloadable edition under the Vtiger Public License, which is based on the Mozilla Public License, with Docker and Linux or Windows server bundles.
Plans
SuiteCRM
Self-HostedFree
Download and deploy on your own servers or cloud provider, with community support. Infrastructure costs are yours.
Hosted Starter£130
per month, billed annually excl. VAT (£143 billed monthly)
Managed shared hosting recommended for up to 10 users: 5 GB storage, hourly scheduled tasks, weekly backups and the Silver Support package.
Hosted Business£180
per month, billed annually excl. VAT (£198 billed monthly)
Recommended for up to 50 users: 40 GB storage, scheduled tasks every 4 minutes and daily backups.
Hosted Premium£280
per month, billed annually excl. VAT (£308 billed monthly)
Recommended for up to 150 users: 120 GB storage, tasks every 2 minutes, Git repository access and an annual health check.
Hosted DedicatedFrom £3,200
per year, excl. VAT and application support
A managed instance on dedicated resources with scalable performance and storage, hosted in the UK, Europe or the US.
SuiteASSUREDFrom £3,350
per year, on top of hosting
A warranty and assurance layer: application warranty, legal indemnities, patent protections, priority support and 10 care hours.
Vtiger
One Pilot$0
Up to 10 users and 3,000 records, with contacts, a deal pipeline, email campaigns, basic help desk, tasks and 3 GB of storage.
One Growth$12
per user / month, billed annually ($15 billed monthly)
Up to 15 users and 100,000 records. Adds multiple pipelines, deal playbooks, a customer portal, invoicing and custom dashboards.
One Professional$30
per user / month, billed annually ($42 billed monthly)
Adds forecasting, quotas, lead scoring, live chat, Process Designer and purchase orders. Single App users are $20 ($28 billed monthly).
One Enterprise$42
per user / month, billed annually ($58 billed monthly)
Adds multiple currencies, internal ticketing, work orders and project time tracking. Single App users are $30 ($42 billed monthly).
One AI$50
per user / month, billed annually ($66 billed monthly)
Everything in One Enterprise with predictive and generative AI built in. Single App users are $38 ($50 billed monthly).
Ways to pay less
SuiteCRM
- Annual discount
About 9% less on hosting billed annually
Hosted Starter is £130 a month billed annually against £143 billed monthly, Business £180 against £198 and Premium £280 against £308, all excluding VAT.
- Other savings
20% off Standard Support with managed hosting
The pricing page takes 20% off the £1,200 Standard Support package, a saving of £240 a year, when it is bought with fully managed hosting.
Vtiger
- Annual discount
Lower per-user price with yearly billing
The pricing page advertises savings of up to 34% for yearly billing. One Professional is $30 per user a month billed annually against $42 billed monthly.
