Bitrix24
Flat-priced CRM with tasks, chat, video calls and a site builder
What is Bitrix24?
Bitrix24 is an online workspace with a CRM at its center, surrounded by task and project management, chat and video calls, a website builder, HR tools and the CoPilot AI assistant. Paid plans charge a flat rate for the whole organization up to a user limit instead of a per-user fee. It is offered as a cloud service and as an on-premise edition hosted on your own server.
Bitrix24 has a free plan. Paid plans start at $49 per organization / month for 5 users, billed annually ($69 billed monthly). See every plan
Good for
- Teams that want CRM, tasks and internal chat in one product
- Growing companies that prefer a flat price to per-user fees
- Organizations that need to host the software on their own servers
Worth knowing
- The Free plan has 5 GB of storage and a single pipeline; telephony and Market apps are available only on paid plans.
- Paid plans cap users: 5 on Basic, 50 on Standard and 100 on Professional. Enterprise starts at 250.
- Sales automation, email marketing, booking and analytics tools are listed from Professional at $199 a month billed annually.
- Regular plans limit Market apps (2 on Basic, up to 10 on Enterprise); pricier Vibe+ versions add unlimited apps and the Vibecode builder.
Key features
- CRM with a contact center
- Leads, deals, contacts and pipelines sit alongside a contact center that brings in CRM forms, a website widget, live chat, WhatsApp, Instagram, telephony and email.
- Tasks and projects
- Tasks can be viewed as a Kanban board, Gantt chart, Scrum board or list, with checklists, subtasks and time tracking. Unlimited projects start at Standard.
- Chat, video calls and calendars
- A team messenger, video conferencing with screen sharing and call recording, shared calendars and a company drive come with the CRM.
- Automation
- CRM rules and triggers, automated funnels and workflows cut manual steps. Sales automation, task automation and RPA are listed from the Professional plan.
- CoPilot AI
- CoPilot transcribes and summarizes calls, fills in deal fields, drafts task descriptions and checklists, and writes text in chat, sites and the activity feed.
- Sites, stores and on-premise edition
- A website builder covers landing pages, forms and an online store. The on-premise edition, with source-code access, starts at $3,590 a year for 50 users.
Bitrix24 pricing
- Starts at
- $49 per organization / month for 5 users, billed annually ($69 billed monthly)
- Free plan
- Free plan for unlimited users with 5 GB of storage: basic CRM (deals, contacts) with one pipeline, tasks with Kanban and Gantt views, shared calendars, and chat and video calls.
- Free trial
- 15-day free trial of most higher-tier features, no credit card required
| Plan | Price | What you get |
|---|---|---|
| Free | $0 | 5 GB of storage with basic CRM (deals, contacts), tasks with Kanban and Gantt, shared calendars, and chat and video calls. |
| Basic | $49per organization / month, billed annually ($69 billed monthly) | Includes 5 users and 24 GB: sales pipelines, recurring deals, online payments, and email, WhatsApp and telephony integration. |
| Standard | $99per organization / month, billed annually ($144 billed monthly) | Includes 50 users and 100 GB: unlimited leads, invoices and estimates, web form designer, e-signature and unlimited projects. |
| Professional | $199per organization / month, billed annually ($289 billed monthly) | Includes 100 users and 1 TB: sales automation, email marketing, booking, analytics and reporting, task time tracking and RPA. |
| Enterprise | $399per organization / month, billed annually ($579 billed monthly) | Starts at 250 users and 3 TB and scales to 10,000 users: branch accounts, Active Directory integration and custom branding. |
Read from bitrix24.com on Oct 5, 2026. Prices change, so confirm with Bitrix24 before you buy.
Ways to pay less
- Annual discountAbout 30% off with annual billing
Bitrix24's pricing FAQ cites a discount of about 30% for annual billing. Basic is $49 a month billed annually against $69 billed monthly.
Stated on bitrix24.com - Other savingsVibe+ launch offer until December 10, 2026
12-month Vibe+ subscriptions bought between September 1 and December 10, 2026 are discounted by up to 40%. Renewals are billed at regular prices.
Stated on bitrix24.com
Works with
Bitrix24 alternatives
- Bitrix24 vs Zoho CRM
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- Bitrix24 vs HubSpot
Free plan · from $20/mo
- Bitrix24 vs Odoo CRM
Free plan
- Bitrix24 vs Vtiger
Free plan · from $12/mo
- Bitrix24 vs Kommo
Free trial · from $25/mo
Common questions
Is Bitrix24 free?
Bitrix24 has a free plan. Free plan for unlimited users with 5 GB of storage: basic CRM (deals, contacts) with one pipeline, tasks with Kanban and Gantt views, shared calendars, and chat and video calls. Paid plans start at $49 per organization / month for 5 users, billed annually ($69 billed monthly).
How much does Bitrix24 cost?
Bitrix24 lists 5 plans. Free: $0. Basic: $49 per organization / month, billed annually ($69 billed monthly). Standard: $99 per organization / month, billed annually ($144 billed monthly). Professional: $199 per organization / month, billed annually ($289 billed monthly). Enterprise: $399 per organization / month, billed annually ($579 billed monthly). Prices were read from bitrix24.com on Oct 5, 2026.
What platforms does Bitrix24 work on?
Bitrix24 is available on Web, macOS, Windows, Linux, iOS and Android.
Does Bitrix24 offer any discounts?
Bitrix24 publicly lists the following: About 30% off with annual billing; Vibe+ launch offer until December 10, 2026.
Is Bitrix24 open source?
Bitrix24 is not described as open source on its own site, as read on Oct 5, 2026.
Can Bitrix24 be self-hosted?
Yes. Bitrix24's own site says it can be run on a server of your own.
What does Bitrix24 integrate with?
Bitrix24's listing names WhatsApp, Instagram, Facebook, Telegram, Zapier, Stripe, WooCommerce and Google Analytics. A listing names up to eight integrations, so it may connect to more.
Does Bitrix24 have a free trial?
Yes. 15-day free trial of most higher-tier features, no credit card required.
Who makes Bitrix24?
Bitrix24 is made by Alaio. It dates from 2012.
What are the alternatives to Bitrix24?
The closest alternatives to Bitrix24 in our directory are Zoho CRM, HubSpot, Odoo CRM, Vtiger and Kommo. Each one has a side-by-side comparison with Bitrix24.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Oct 5, 2026.