Frappe CRM review (2026): is the free plan enough?
Open-source CRM with unlimited users, billed by hosting
Black Friday: is there a Frappe CRM sale?
Our verdict
Third of our top three CRM tools
For: Teams that want an open-source CRM on their own servers
Frappe CRM is open source under AGPL-3.0 and free to run on your own server, with no limit on leads, deals, contacts or sales agents. It captures leads from web forms, WhatsApp, email and calls, moves deals through Kanban stages, and adds SLAs, forecasting and deals in any currency. If you would rather not run a server, Frappe Cloud starts at $5 a month per site with unlimited users, after a 14-day trial. It is third because fewer teams can take it as it comes: it runs in a browser only, with no app store apps, the $5 is a sample price that varies by site, provider and region, Frappe's support covers bugs rather than how-to help, and setup help comes through paid partners.
See all three and how we rankFrappe CRM report card
Very good · out of 4.0 · graded Nov 13, 2026
Best for a cheap open-source CRM with unlimited users
Frappe CRM is an open-source CRM with leads, deals, automation and forecasting, free to self-host or from $5 a month on Frappe Cloud. That figure is a representative one, and phone use is through the browser.
Who Frappe CRM is for
- Fits if you want a CRM with no per-seat price
- Works for teams that also run ERPNext
Who Frappe CRM is not for
- Skip it if you want an app store app, as phones use the browser
- Watch out: the $5 entry price is a representative figure, and the bill varies by site, provider and region
- Watch out: Frappe's warranty support covers bugs in bundled apps, not functional support
- Watch out: implementation help comes through paid partners
Why Frappe CRM gets a 3.0
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- AValue for money$5 a month per site on Frappe Cloud with unlimited users, under 60% of the $15 where the cheapest quarter starts. The page says the bill varies.
- BFree plan and trialFree to self-host with no record or user limits, plus a 14-day Frappe Cloud trial.
- BFeaturesLeads, deals, contacts, SLAs, forecasting, multi-currency and customization. The listing shows no gap in the core job.
- CEase of useFrappe Cloud takes the server work off you, but pipelines and fields still have to be built. No store rating is on record.
- BPlatforms and integrationsWeb only, used on a phone through the browser, with WhatsApp, ERPNext, Twilio and Exotel.
What these grades rest on. Graded from this listing, whose facts were read from Frappe Technologies Pvt. Ltd.'s own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.
Make Frappe CRM? Put this grade on your site
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<a href="https://toolgpa.com/tools/frappe-crm#review"><img src="https://toolgpa.com/badge/frappe-crm.svg" alt="Frappe CRM: 3.0 GPA on ToolGPA" width="196" height="56"></a>Where Frappe CRM stands among CRM tools
Frappe CRM's GPA of 3.0 is higher than 114 of the 116 other CRM tools we grade, and level with 1.
It stands best on value for money (A, above 114 of 116) and worst on ease of use (C, above 5).
Its paid plans start at $5 a month, against a middle price of $29 for the category: 2 of the 93 others that charge start lower.
On features, ease of use and platforms it scores 2.7 out of 4, and no tool on the category's chart scores higher without costing more.
Each grade against the category
Every bar is all 117 CRM tools we grade, cut by the letter each got. Frappe CRM’s own letter is outlined.
- AValue for moneyAbove 114 of 116, level with 2
- BFree plan and trialAbove 98 of 116, level with 17
- BFeaturesAbove 70 of 116, level with 42
- CEase of useAbove 5 of 116, level with 99
- BPlatforms and integrationsAbove 24 of 116, level with 85
Price against what you get
Each dot is one of 95 CRM tools. Further left costs less, and higher up scores better on features, ease of use and platforms. Point at a dot to see which tool it is.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Keep Frappe CRM, or make your own?
Keep it
To replace Frappe CRM you would be making connections to other products, each kept working as those products change. That is not a weekend's work, with an AI app builder or without one.
It is one of the better ones too: its GPA of 3.0 is higher than 114 of the 116 other CRM tools we grade. It costs $60 a year. Frappe CRM is open source, so there is a third way: take its code and run it yourself.
What you could make
- Sales pipeline, kanban boards and reports: an app builder makes these well.
What you could not
- Connections to other products, each kept working as those products change.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. Frappe CRM’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is Frappe CRM?
Frappe CRM is an open-source sales CRM from the makers of ERPNext, built on the Frappe Framework. It tracks leads, deals, contacts and organizations, with WhatsApp, email and calling connections. You self-host it for free or run it on Frappe Cloud, where the bill follows hosting size rather than the number of users.
Worth knowing
- The listed $5 entry price is a representative figure; Frappe says the bill varies by site, provider and region.
- Product Warranty support from Frappe engineers is limited to the bundled apps and covers bugs, not functional support.
- Mobile use is through the phone browser, which the FAQ says can be added to a home screen like an app.
- Implementation help comes through paid partners.
Key features
- Leads and deals
- Capture leads from web forms, WhatsApp, email and calls, then move deals through Kanban stages to won or lost.
- Contacts and organizations
- Each person and company keeps its deals and communication history in one place.
- Automation and SLAs
- Rules can update, assign and follow up on deals, and SLAs set how quickly a new lead gets a first reply.
- Forecasting and multi-currency
- Deals can be priced in any currency with totals converted, and a forecast shows expected revenue from open deals.
- Customization
- Add custom fields, rename statuses and build views without code, or extend it through the Frappe Framework.
- ERPNext link
- Create quotations from a deal and a customer in ERPNext when the deal is won.
Frappe CRM pricing
As of Nov 13, 2026, Frappe CRM has a free plan, and paid plans start at $5 per month per site on Frappe Cloud, unlimited users.
- Starts at
- $5 per month per site on Frappe Cloud, unlimited users
- Free plan
- Self-host the AGPL-3.0 source for free; unlimited leads, deals, contacts and sales agents.
- Free trial
- 14-day free trial of Frappe Cloud hosting for your whole team
| Plan | Price | What you get |
|---|---|---|
| Self-hosted | $0 | Deploy the open-source code on your own server with the install scripts; you run upgrades and backups. |
| Frappe Cloud Sites | $5per month and up, per site, unlimited users | A single site on shared servers with managed upgrades and backups; the price depends on site size, provider and region. |
| Frappe Cloud Servers | $20per month and up, per server | Your own virtual machine for several sites; a $60 and up tier adds stronger isolation, snapshots and autoscaling. |
Read from frappe.io on Nov 13, 2026. Prices change, so confirm with Frappe CRM before you buy.
Ways to pay less
- EducationDiscounts for education and nonprofits
Frappe's pricing FAQ says it supports education institutes and nonprofits with a discount; you contact the company to apply.
Stated on frappe.io
Works with
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Common questions
Does Frappe CRM have an Android app?
No Android app was listed when its pages were read on Nov 13, 2026. Frappe CRM is listed for Web.
Does Frappe CRM have an iPhone app?
No iPhone app was listed when its pages were read on Nov 13, 2026. Frappe CRM is listed for Web.
Is Frappe CRM open source?
Yes. Frappe CRM is open source, according to its own site. It can also be run on a server of your own.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Nov 13, 2026.