Frappe CRM vs Odoo CRM (2026): which should you pick?
As of Nov 13, 2026, we pick Frappe CRM: it is third in our ranking of CRM tools, and it grades higher too, 3.0 against 2.8.
Checked Oct 9, 2026 and Nov 13, 2026 · graded Oct 10, 2026 and Nov 13, 2026 by ToolGPA
Frappe CRM grades higher on value for money. Odoo CRM grades higher on the free plan. They get the same grade on features, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Frappe CRM
Open-source CRM with unlimited users, billed by hosting
Odoo CRM
Open-source CRM app from the Odoo business suite
Which one is for you
Pick Frappe CRM if
- Fits if you want a CRM with no per-seat price
- Works for teams that also run ERPNext
Look elsewhere if
- Skip it if you want an app store app, as phones use the browser
- Watch out: the $5 entry price is a representative figure, and the bill varies by site, provider and region
- Watch out: Frappe's warranty support covers bugs in bundled apps, not functional support
- Watch out: implementation help comes through paid partners
Pick Odoo CRM if
- Fits if you want a free CRM for a team without counting users
- Works for businesses that plan to run sales, invoicing and inventory in one suite later on
Look elsewhere if
- Tight if you need just one more app, because adding it moves the whole database to Standard
- Pricey if you want Odoo Studio, the external API or your own hosting, which belong to Custom at $61.00
- Not for you if you want one fixed price, as Odoo sets prices by country
- Watch out: implementation, Odoo.sh hosting, SMS and lead generation credits all cost extra
- Watch out: Standard's $24.90 first-year rate is for the initial users only, then it's $31.10, or $38.90 monthly
How we grade them
| 3.0GPAFrappe CRMVery good | 2.8GPAOdoo CRMGood | |
|---|---|---|
| Value for money | A$5 a month per site on Frappe Cloud with unlimited users, under 60% of the $15 where the cheapest quarter starts. The page says the bill varies. | CStandard is $31.10 a user a month on yearly billing in the US price list, which is the dear end of ordinary for this category, against a $24 middle. It does unlock every Odoo app rather than just CRM. Odoo Studio and the external API need Custom at $61.00, and Odoo sets prices by country. |
| Free plan and trial | BFree to self-host with no record or user limits, plus a 14-day Frappe Cloud trial. | AOne app is free on Odoo Online for unlimited users with no time limit, and CRM can be that app. No other CRM here gives a whole team a free plan with no seat count. Install any second app, though, and the database moves to a paid plan. |
| Features | BLeads, deals, contacts, SLAs, forecasting, multi-currency and customization. The listing shows no gap in the core job. | BA Kanban pipeline with expected revenue per stage, scheduled calls and meetings, email, live chat, SMS and VoIP in one place, AI lead scoring, automatic lead assignment, forecasts and dashboards. It covers the CRM job, with the external API and Studio kept for the $61 plan. |
| Ease of use | CFrappe Cloud takes the server work off you, but pipelines and fields still have to be built. No store rating is on record. | CNo rating on record. The free plan runs on Odoo Online with nothing to install and the pipeline is cards you drag, but this is a suite with stages, automation rules and a sales script to configure, and hosting it yourself needs the Custom plan. |
| Platforms and integrations | BWeb only, used on a phone through the browser, with WhatsApp, ERPNext, Twilio and Exotel. | BWeb, iPhone and Android, with no desktop app. Email, SMS and VoIP are built in, but the integration list on our listing is Odoo's own apps and nothing else, and the external API comes only with Custom. |
| Best for | a cheap open-source CRM with unlimited users | a free CRM that can grow into a whole suite |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Frappe CRM and Odoo CRM. How we grade
Price against what you get
Frappe CRM starts at $5 a month and scores 2.7 out of 4 on features, ease of use and platforms. Odoo CRM starts at $31.10 a month for each person and scores 2.7.
They score the same, and Frappe CRM starts $26.10 a month lower. Of the other CRM tools on the chart, none scores higher than Frappe CRM for less, and 7 score higher than Odoo CRM for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
At a glance
| Frappe CRM | Odoo CRM | |
|---|---|---|
| Pricing | Free plan | Free plan |
| Starts at | $5 per month per site on Frappe Cloud, unlimited users | $31.10 per user / month, billed yearly ($38.90 billed monthly) |
| Free plan | Self-host the AGPL-3.0 source for free; unlimited leads, deals, contacts and sales agents. | One App Free: a single app such as CRM is free on Odoo Online for unlimited users, with no time limit. Installing additional apps moves the database to a paid plan. |
| Free trial | 14-day free trial of Frappe Cloud hosting for your whole team | Free trial of the paid plans with instant access, no credit card required |
| Web | ||
| iOS | ||
| Android | ||
| Made by | Frappe Technologies Pvt. Ltd. | Odoo SA |
| Price read from | frappe.io | odoo.com |
| Checked | Nov 13, 2026 | Oct 9, 2026 |
Worth knowing
Frappe CRM
- The listed $5 entry price is a representative figure; Frappe says the bill varies by site, provider and region.
- Product Warranty support from Frappe engineers is limited to the bundled apps and covers bugs, not functional support.
- Mobile use is through the phone browser, which the FAQ says can be added to a home screen like an app.
- Implementation help comes through paid partners.
Odoo CRM
- Odoo sets prices by country. The US dollar prices here are from a copy of its pricing page archived on September 17, 2026; the live page showed rupees to our reader in India.
- The free plan covers a single app; installing any additional app moves the database to the Standard plan.
- Odoo Studio, the external API, multi-company and on-premise or Odoo.sh hosting belong to the Custom plan.
- Implementation services, Odoo.sh hosting and in-app purchase credits such as SMS and lead generation cost extra.
Key features
Frappe CRM
- Leads and deals
- Capture leads from web forms, WhatsApp, email and calls, then move deals through Kanban stages to won or lost.
- Contacts and organizations
- Each person and company keeps its deals and communication history in one place.
- Automation and SLAs
- Rules can update, assign and follow up on deals, and SLAs set how quickly a new lead gets a first reply.
- Forecasting and multi-currency
- Deals can be priced in any currency with totals converted, and a forecast shows expected revenue from open deals.
- Customization
- Add custom fields, rename statuses and build views without code, or extend it through the Frappe Framework.
- ERPNext link
- Create quotations from a deal and a customer in ERPNext when the deal is won.
Odoo CRM
- Kanban pipeline
- Each opportunity is a card on a Kanban board. Dragging a card between stages updates the pipeline, and each stage shows its expected revenue.
- Activity scheduling
- Calls, meetings, mailings and quotations are scheduled from the opportunity, and Odoo plans the next activity based on the sales script.
- Email, live chat, SMS and VoIP
- Incoming emails are added to the pipeline automatically, and conversations by email, live chat, SMS and VoIP are handled from one place.
- AI lead scoring and automation
- AI scores leads to help set priorities, and automation takes care of lead creation, team assignment and scheduled activities.
- Forecasts and dashboards
- Reporting covers revenue forecasts, team performance analysis and custom dashboards built on real-time sales data.
- Part of the Odoo suite
- CRM connects to other Odoo apps, including Sales for quotes and orders, Subscriptions, Email Marketing and Events. The paid plans include all apps.
Plans
Frappe CRM
Self-hosted$0
Deploy the open-source code on your own server with the install scripts; you run upgrades and backups.
Frappe Cloud Sites$5
per month and up, per site, unlimited users
A single site on shared servers with managed upgrades and backups; the price depends on site size, provider and region.
Frappe Cloud Servers$20
per month and up, per server
Your own virtual machine for several sites; a $60 and up tier adds stronger isolation, snapshots and autoscaling.
Odoo CRM
One App Free$0
One app, such as CRM, for unlimited users on Odoo Online.
Standard$31.10
per user / month, billed yearly ($38.90 billed monthly)
All Odoo apps on Odoo Online for one fee. US price list; a first-year discount lowers it to $24.90 for the initial users.
Custom$61.00
per user / month, billed yearly ($76.20 billed monthly)
All apps plus Odoo Studio, agentic AI, multi-company and the external API, hosted on Odoo Online, Odoo.sh or on-premise.
Ways to pay less
Frappe CRM
- Education
Discounts for education and nonprofits
Frappe's pricing FAQ says it supports education institutes and nonprofits with a discount; you contact the company to apply.
Odoo CRM
- Annual discount
Lower rate with yearly billing
In the US price list, Standard is $31.10 per user a month billed yearly against $38.90 billed monthly, and Custom is $61.00 against $76.20.
- Other savings
First-year discount for new subscriptions
The pricing page discounts the initial users for the first 12 months: Standard drops from $31.10 to $24.90 per user a month on yearly billing in the US price list.
- By country
Lower price shown to buyers in India
On October 9, 2026 the pricing page showed Standard at Rs 725 per user a month billed yearly to a visitor in India. The US copy archived on September 17, 2026 shows $31.10.
- Education
Free Education Program for classes
Odoo's Education Program gives teachers free access to Odoo Online databases to share with a class, along with course materials and workshops.
Common questions
Which is cheaper, Frappe CRM or Odoo CRM?
As of Nov 13, 2026, Frappe CRM starts at $5 per month per site on Frappe Cloud, unlimited users, and Odoo CRM starts at $31.10 per user / month, billed yearly ($38.90 billed monthly). One is priced for each person and the other is not, so which costs less depends on how many of you use it.
Which has a free plan, Frappe CRM or Odoo CRM?
As of Nov 13, 2026, both Frappe CRM and Odoo CRM have a free plan.
Which platforms do Frappe CRM and Odoo CRM run on?
As of Nov 13, 2026, only Odoo CRM lists iOS and Android apps. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.