Capsule CRM
Small-business CRM for contacts, sales pipelines and projects
What is Capsule CRM?
Capsule is a CRM for small businesses that keeps contacts, sales opportunities, projects and tasks in one place. A visual pipeline tracks deals, project boards cover the work that follows a sale, and paid plans add workflow automations, reporting dashboards and AI tools. There is a free plan for up to 2 users and 250 contacts, and four paid plans priced per user.
Capsule CRM has a free plan. Paid plans start at $18 per user / month, billed annually ($22 billed monthly). See every plan
Good for
- Solo users and pairs who want a free CRM for up to 250 contacts
- Small businesses that manage both sales and client projects
- Nonprofits, which are offered a 30% discount
Worth knowing
- The Free plan is limited to 2 users, 250 contacts, 5 custom fields and one sales pipeline.
- Workflow automations, email sync and multiple pipelines start at Growth, $36 per user / month billed annually ($40 monthly).
- Paid plans cap contacts: 30,000 on Starter, 60,000 on Growth, 120,000 on Advanced and 240,000 on Ultimate.
- Email campaigns come from a separate Marketing add-on, listed from $11 a month.
Key features
- Contact management
- Each contact record holds notes, emails and files. Contact limits rise with the plan, from 250 on Free to 240,000 on Ultimate.
- Sales pipeline
- Opportunities move through a kanban-style pipeline with custom milestones, and a pipeline dashboard shows conversion rate and forecast. Multiple pipelines need Growth or above.
- Project boards
- Project boards track the work delivered after a sale. The free plan has a single board, Growth allows multiple boards and Advanced lists 50.
- Workflow automations
- From the Growth plan, automations run a repeatable series of tasks, email notifications or stage changes on pipeline and project boards.
- AI tools
- Starter includes an AI pipeline generator. Growth adds AI summaries of recent activity, contact and business enrichment, and a meeting prep brief that is still in beta.
- Mobile apps
- The iOS and Android apps log calls automatically, sync changes made offline once reconnected, and show caller ID on iOS for unsaved numbers.
Capsule CRM pricing
- Starts at
- $18 per user / month, billed annually ($22 billed monthly)
- Free plan
- Free plan for up to 2 users: 250 contacts, 5 custom fields, 1 sales pipeline with custom milestones and a single project board. No time limit.
- Free trial
- 14-day free trial of any paid plan, no card required
| Plan | Price | What you get |
|---|---|---|
| Free | $0 | Maximum 2 users, with 250 contacts, 5 custom fields, 1 sales pipeline and custom sales milestones. |
| Starter | $18per user / month, billed annually ($22 billed monthly) | 30,000 contacts, email templates, a shared mailbox, basic reporting, premium integrations, goals and the AI pipeline generator. |
| Growth | $36per user / month, billed annually ($40 billed monthly) | 60,000 contacts, workflow automations, advanced sales reporting, multiple pipelines and project boards, email sync and AI summaries. |
| Advanced | $54per user / month, billed annually ($60 billed monthly) | Everything in Growth with 120,000 contacts, 50 sales pipelines and 50 project boards. |
| Ultimate | $72per user / month, billed annually ($75 billed monthly) | For teams of 5 or more: 240,000 contacts, a dedicated account manager, custom training and ongoing priority support. |
Read from capsulecrm.com on Oct 5, 2026. Prices change, so confirm with Capsule CRM before you buy.
Ways to pay less
- Annual discountSave up to 18% by paying annually
Capsule's pricing page says paying annually saves up to 18%: Starter is $18 per user a month billed annually against $22 billed monthly.
Stated on capsulecrm.com - Nonprofit30% discount for nonprofits
Capsule's page for nonprofit organizations says it offers them a 30% discount; nonprofits with special requirements are asked to get in touch.
Stated on capsulecrm.com
Works with
Capsule CRM alternatives
- Capsule CRM vs Pipedrive
Free trial · from $14/mo
- Capsule CRM vs Less Annoying CRM
Free trial · from $15/mo
- Capsule CRM vs Nutshell
Free trial · from $13/mo
- Capsule CRM vs OnePageCRM
Free trial · from $9.95/mo
- Capsule CRM vs Zoho CRM
Free plan · from $14/mo
Common questions
Is Capsule CRM free?
Capsule CRM has a free plan. Free plan for up to 2 users: 250 contacts, 5 custom fields, 1 sales pipeline with custom milestones and a single project board. No time limit. Paid plans start at $18 per user / month, billed annually ($22 billed monthly).
How much does Capsule CRM cost?
Capsule CRM lists 5 plans. Free: $0. Starter: $18 per user / month, billed annually ($22 billed monthly). Growth: $36 per user / month, billed annually ($40 billed monthly). Advanced: $54 per user / month, billed annually ($60 billed monthly). Ultimate: $72 per user / month, billed annually ($75 billed monthly). Prices were read from capsulecrm.com on Oct 5, 2026.
What platforms does Capsule CRM work on?
Capsule CRM is available on Web, iOS and Android.
Does Capsule CRM offer any discounts?
Capsule CRM publicly lists the following: Save up to 18% by paying annually; 30% discount for nonprofits.
Does Capsule CRM have a Windows app?
No Windows app was listed when its pages were read on Oct 5, 2026. Capsule CRM is listed for Web, iOS and Android.
Does Capsule CRM have a macOS app?
No macOS app was listed when its pages were read on Oct 5, 2026. Capsule CRM is listed for Web, iOS and Android.
Is Capsule CRM open source?
Capsule CRM is not described as open source on its own site, as read on Oct 5, 2026.
Does Capsule CRM have an API?
Yes. Capsule CRM offers a public API, according to its own site.
What does Capsule CRM integrate with?
Capsule CRM's listing names Gmail, Microsoft 365, Xero, QuickBooks, Mailchimp, Transpond, Zapier and Zendesk. A listing names up to eight integrations, so it may connect to more.
Does Capsule CRM have a free trial?
Yes. 14-day free trial of any paid plan, no card required.
Who makes Capsule CRM?
Capsule CRM is made by Zestia Ltd.
What are the alternatives to Capsule CRM?
The closest alternatives to Capsule CRM in our directory are Pipedrive, Less Annoying CRM, Nutshell, OnePageCRM and Zoho CRM. Each one has a side-by-side comparison with Capsule CRM.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Oct 5, 2026.