EngageBay
All-in-one marketing, sales and support CRM for small teams
What is EngageBay?
EngageBay is a combined marketing, sales and support suite for small businesses, built around a shared CRM. It bundles email marketing, landing pages, deal pipelines, appointment scheduling, a helpdesk and live chat. It is sold as one All-in-One plan or as separate Marketing, CRM & Sales and Service products, and a free plan covers up to 15 users and 250 contacts.
EngageBay has a free plan. Paid plans start at $13.79 per user / month, billed yearly ($14.99 billed monthly). See every plan
Good for
- Small businesses that want marketing, sales and support in one tool
- Teams of up to 15 starting on a free plan with a small contact list
- Buyers who would otherwise pay for a CRM and an email tool separately
Worth knowing
- All-in-One plans cap contacts: 250 on Free, 500 on Basic, 5,000 on Growth and 10,000 on Pro.
- The pricing page lists marketing automation from the Growth plan, which allows 10 workflows of up to 15 nodes each.
- Prices here are for the All-in-One suite. The CRM & Sales Bay alone is $11.95, $45.99 or $73.59 per user / month, billed yearly.
- The lowest advertised rates need a two-year (biennial) term, which takes 15% off the monthly prices.
Key features
- CRM and deal pipelines
- The CRM covers contacts and companies with a 360-degree view, deals, tasks and email tracking, and is part of the Free plan. Pipelines track each deal by stage for forecasting.
- Email marketing and automation
- Email broadcasts, sequences, templates and landing pages come with the suite. Automation workflows begin on Growth with 10 workflows and rise to 100 on Pro.
- Helpdesk and live chat
- The Service Bay adds ticketing, ticket views, canned responses and live chat. It is included in the All-in-One plans and is also offered on its own as a free help desk.
- Appointment scheduling
- Booking links let leads pick a time slot, sync with Google or Office 365 calendars, send reminder emails and create a contact for anyone new who books.
- EngageBay AI
- AI suggests email copy and subject lines, scores leads and runs a chatbot trained on your own knowledge sources. AI conversations are metered, from 20 a month on Free to 500 on Pro.
- REST API and webhooks
- A REST API, webhooks and a tracking code API are documented for developers. API calls are capped each month, from 500 on Free to 75,000 on Pro.
EngageBay pricing
- Starts at
- $13.79 per user / month, billed yearly ($14.99 billed monthly)
- Free plan
- Free plan for up to 15 users: 250 contacts, 1,000 branded emails, CRM, helpdesk, live chat, 1 landing page, 2 email sequences and 20 AI conversations a month.
- Free trial
- None listed
| Plan | Price | What you get |
|---|---|---|
| Free | $0 | All-in-One suite for up to 15 users: 250 contacts, 1,000 branded emails, CRM, helpdesk, live chat and 1 landing page. |
| Basic | $13.79per user / month, billed yearly ($14.99 billed monthly) | 500 contacts, 3,000 branded emails, lead scoring, SMS marketing, web pop-ups, third-party integrations and 1 GB of file storage. |
| Growth | $59.79per user / month, billed yearly ($64.99 billed monthly) | 5,000 contacts, 25,000 branded emails, marketing automation with up to 10 workflows, A/B testing, proposals and a custom domain. |
| Pro | $110.39per user / month, billed yearly ($119.99 billed monthly) | 10,000 contacts, 50,000 branded emails, 100 workflows, web analytics, custom reporting, role management, goals and phone support. |
Read from engagebay.com on Oct 6, 2026. Prices change, so confirm with EngageBay before you buy.
Ways to pay less
- Annual discount8% off yearly billing, 15% off biennial
The pricing page takes 8% off for yearly billing and 15% off for a two-year term: All-in-One Basic is $14.99 monthly, $13.79 yearly and $12.74 biennial per user a month.
Stated on engagebay.com
Works with
EngageBay alternatives
- EngageBay vs HubSpot
Free plan · from $20/mo
- EngageBay vs Keap
Free trial · from $299/mo
- EngageBay vs Zoho CRM
Free plan · from $14/mo
- EngageBay vs Bitrix24
Free plan · from $49/mo
- EngageBay vs Ontraport
Free trial
Common questions
Is EngageBay free?
EngageBay has a free plan. Free plan for up to 15 users: 250 contacts, 1,000 branded emails, CRM, helpdesk, live chat, 1 landing page, 2 email sequences and 20 AI conversations a month. Paid plans start at $13.79 per user / month, billed yearly ($14.99 billed monthly).
How much does EngageBay cost?
EngageBay lists 4 plans. Free: $0. Basic: $13.79 per user / month, billed yearly ($14.99 billed monthly). Growth: $59.79 per user / month, billed yearly ($64.99 billed monthly). Pro: $110.39 per user / month, billed yearly ($119.99 billed monthly). Prices were read from engagebay.com on Oct 6, 2026.
What platforms does EngageBay work on?
EngageBay is available on Web, iOS and Android.
Does EngageBay offer any discounts?
EngageBay publicly lists the following: 8% off yearly billing, 15% off biennial.
Does EngageBay have a Windows app?
No Windows app was listed when its pages were read on Oct 6, 2026. EngageBay is listed for Web, iOS and Android.
Does EngageBay have a macOS app?
No macOS app was listed when its pages were read on Oct 6, 2026. EngageBay is listed for Web, iOS and Android.
Is EngageBay open source?
EngageBay is not described as open source on its own site, as read on Oct 6, 2026.
Does EngageBay have an API?
Yes. EngageBay offers a public API, according to its own site.
What does EngageBay integrate with?
EngageBay's listing names Zapier, Shopify, Stripe, Xero, Twilio, Slack, Mailchimp and WhatsApp. A listing names up to eight integrations, so it may connect to more.
Who makes EngageBay?
EngageBay is made by EngageBay Inc.
What are the alternatives to EngageBay?
The closest alternatives to EngageBay in our directory are HubSpot, Keap, Zoho CRM, Bitrix24 and Ontraport. Each one has a side-by-side comparison with EngageBay.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Oct 6, 2026.