What is SuiteCRM?
SuiteCRM is an open-source CRM covering sales, marketing campaigns, case management, reports and workflow automation. The software is free to download and run on your own servers with any number of users. SuiteCRM Ltd, the company behind it, sells managed hosting, implementation and support packages instead of licenses, priced in pounds sterling.
SuiteCRM has a free plan. Paid plans start at £130 / month, billed annually excl. VAT, unlimited users (£143 billed monthly). See every plan
Good for
- Organizations that want to avoid per-user license fees as headcount grows
- Teams with in-house IT that need CRM data on their own servers
- Buyers who want a customizable CRM with vendor hosting and support available
Worth knowing
- Prices are quoted in pounds sterling and exclude VAT; no dollar price list is shown.
- Managed hosting requires application support, so the online packages bundle the Silver Support package.
- Self-hosting has no software cost, but your team manages servers, updates and security.
- Shared hosting packages are hosted in the UK; a Europe or US location needs a Dedicated instance.
Key features
- Sales modules
- Capture leads, manage opportunities and send personalized quotes, with dashboards that track the sales pipeline, upcoming meetings and key accounts.
- Marketing campaigns
- Segment contacts with the Target Lists module, create campaigns to send marketing content and automate marketing tasks.
- Workflow automation
- The Workflow module triggers actions when set conditions are met. On managed hosting, how often scheduled tasks run depends on the package.
- Reports and dashboards
- The Reports module builds reports from real-time data in any module, and each user can arrange a dashboard from widgets called Dashlets.
- Case management and portal
- Case modules and a self-service portal handle customer issues, keeping correspondence on the case and tracking resolution times with workflows.
- Studio and open REST API
- Admin tools add fields, change layouts and create new modules without development, and an open REST API connects the CRM to other business systems.
SuiteCRM pricing
- Starts at
- £130 / month, billed annually excl. VAT, unlimited users (£143 billed monthly)
- Free plan
- Self-hosted: the software is free to download and run on your own servers, with no user limit and community forum support. Your team handles infrastructure, updates and security.
- Free trial
- 30-day free trial of SuiteCRM Hosted packages
| Plan | Price | What you get |
|---|---|---|
| Self-Hosted | Free | Download and deploy on your own servers or cloud provider, with community support. Infrastructure costs are yours. |
| Hosted Starter | £130per month, billed annually excl. VAT (£143 billed monthly) | Managed shared hosting recommended for up to 10 users: 5 GB storage, hourly scheduled tasks, weekly backups and the Silver Support package. |
| Hosted Business | £180per month, billed annually excl. VAT (£198 billed monthly) | Recommended for up to 50 users: 40 GB storage, scheduled tasks every 4 minutes and daily backups. |
| Hosted Premium | £280per month, billed annually excl. VAT (£308 billed monthly) | Recommended for up to 150 users: 120 GB storage, tasks every 2 minutes, Git repository access and an annual health check. |
| Hosted Dedicated | From £3,200per year, excl. VAT and application support | A managed instance on dedicated resources with scalable performance and storage, hosted in the UK, Europe or the US. |
| SuiteASSURED | From £3,350per year, on top of hosting | A warranty and assurance layer: application warranty, legal indemnities, patent protections, priority support and 10 care hours. |
Read from suitecrm.com on Oct 5, 2026. Prices change, so confirm with SuiteCRM before you buy.
Ways to pay less
- Annual discountAbout 9% less on hosting billed annually
Hosted Starter is £130 a month billed annually against £143 billed monthly, Business £180 against £198 and Premium £280 against £308, all excluding VAT.
Stated on suitecrm.com - Other savings20% off Standard Support with managed hosting
The pricing page takes 20% off the £1,200 Standard Support package, a saving of £240 a year, when it is bought with fully managed hosting.
Stated on suitecrm.com
Works with
- Microsoft Outlook
- Elasticsearch
SuiteCRM alternatives
- SuiteCRM vs EspoCRM
Free plan · from $15/mo
- SuiteCRM vs Vtiger
Free plan · from $12/mo
- SuiteCRM vs Odoo CRM
Free plan
- SuiteCRM vs Salesforce
Free plan · from $25/mo
- SuiteCRM vs Microsoft Dynamics 365 Sales
Free trial · from $65/mo
Common questions
Is SuiteCRM free?
SuiteCRM has a free plan. Self-hosted: the software is free to download and run on your own servers, with no user limit and community forum support. Your team handles infrastructure, updates and security. Paid plans start at £130 / month, billed annually excl. VAT, unlimited users (£143 billed monthly).
How much does SuiteCRM cost?
SuiteCRM lists 6 plans. Self-Hosted: Free. Hosted Starter: £130 per month, billed annually excl. VAT (£143 billed monthly). Hosted Business: £180 per month, billed annually excl. VAT (£198 billed monthly). Hosted Premium: £280 per month, billed annually excl. VAT (£308 billed monthly). Hosted Dedicated: from £3,200 per year, excl. VAT and application support. SuiteASSURED: from £3,350 per year, on top of hosting. Prices were read from suitecrm.com on Oct 5, 2026.
What platforms does SuiteCRM work on?
SuiteCRM is available on Web.
Does SuiteCRM offer any discounts?
SuiteCRM publicly lists the following: About 9% less on hosting billed annually; 20% off Standard Support with managed hosting.
Does SuiteCRM have an Android app?
No Android app was listed when its pages were read on Oct 5, 2026. SuiteCRM is listed for Web.
Does SuiteCRM have an iPhone app?
No iPhone app was listed when its pages were read on Oct 5, 2026. SuiteCRM is listed for Web.
Is SuiteCRM open source?
Yes. SuiteCRM is open source, according to its own site. It can also be run on a server of your own.
Does SuiteCRM have an API?
Yes. SuiteCRM offers a public API, according to its own site.
What does SuiteCRM integrate with?
SuiteCRM's listing names Microsoft Outlook and Elasticsearch. A listing names up to eight integrations, so it may connect to more.
Does SuiteCRM have a free trial?
Yes. 30-day free trial of SuiteCRM Hosted packages.
Who makes SuiteCRM?
SuiteCRM is made by SuiteCRM Ltd.
What are the alternatives to SuiteCRM?
The closest alternatives to SuiteCRM in our directory are EspoCRM, Vtiger, Odoo CRM, Salesforce and Microsoft Dynamics 365 Sales. Each one has a side-by-side comparison with SuiteCRM.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Oct 5, 2026.