Bitrix24 vs Odoo CRM

Bitrix24

• Teams that want CRM, tasks and internal chat in one product
• Growing companies that prefer a flat price to per-user fees
• Organizations that need to host the software on their own servers

Odoo CRM

• Small teams that want a free CRM with no user limit
• Companies that plan to run sales, invoicing and inventory in one suite
• Organizations that want an open-source CRM they can host themselves

Bitrix24

• The Free plan has 5 GB of storage and a single pipeline; telephony and Market apps are available only on paid plans.
• Paid plans cap users: 5 on Basic, 50 on Standard and 100 on Professional. Enterprise starts at 250.
• Sales automation, email marketing, booking and analytics tools are listed from Professional at $199 a month billed annually.
• Regular plans limit Market apps (2 on Basic, up to 10 on Enterprise); pricier Vibe+ versions add unlimited apps and the Vibecode builder.

Odoo CRM

• Prices here were shown in Indian rupees to a visitor in India; Odoo localizes its price list, so US dollar prices will differ.
• The free plan covers a single app; installing any additional app moves the database to the Standard plan.
• Odoo Studio, the external API, multi-company and on-premise or Odoo.sh hosting belong to the Custom plan.
• Implementation services, Odoo.sh hosting and in-app purchase credits such as SMS and lead generation cost extra.

Bitrix24

CRM with a contact center

Leads, deals, contacts and pipelines sit alongside a contact center that brings in CRM forms, a website widget, live chat, WhatsApp, Instagram, telephony and email.

Tasks and projects

Tasks can be viewed as a Kanban board, Gantt chart, Scrum board or list, with checklists, subtasks and time tracking. Unlimited projects start at Standard.

Chat, video calls and calendars

A team messenger, video conferencing with screen sharing and call recording, shared calendars and a company drive come with the CRM.

Automation

CRM rules and triggers, automated funnels and workflows cut manual steps. Sales automation, task automation and RPA are listed from the Professional plan.

CoPilot AI

CoPilot transcribes and summarizes calls, fills in deal fields, drafts task descriptions and checklists, and writes text in chat, sites and the activity feed.

Sites, stores and on-premise edition

A website builder covers landing pages, forms and an online store. The on-premise edition, with source-code access, starts at $3,590 a year for 50 users.

Odoo CRM

Kanban pipeline

Each opportunity is a card on a Kanban board. Dragging a card between stages updates the pipeline, and each stage shows its expected revenue.

Activity scheduling

Calls, meetings, mailings and quotations are scheduled from the opportunity, and Odoo plans the next activity based on the sales script.

Email, live chat, SMS and VoIP

Incoming emails are added to the pipeline automatically, and conversations by email, live chat, SMS and VoIP are handled from one place.

AI lead scoring and automation

AI scores leads to help set priorities, and automation takes care of lead creation, team assignment and scheduled activities.

Forecasts and dashboards

Reporting covers revenue forecasts, team performance analysis and custom dashboards built on real-time sales data.

Part of the Odoo suite

CRM connects to other Odoo apps, including Sales for quotes and orders, Subscriptions, Email Marketing and Events. The paid plans include all apps.

Bitrix24

• Free$0

  5 GB of storage with basic CRM (deals, contacts), tasks with Kanban and Gantt, shared calendars, and chat and video calls.

• Basic$49

  per organization / month, billed annually ($69 billed monthly)

  Includes 5 users and 24 GB: sales pipelines, recurring deals, online payments, and email, WhatsApp and telephony integration.

• Standard$99

  per organization / month, billed annually ($144 billed monthly)

  Includes 50 users and 100 GB: unlimited leads, invoices and estimates, web form designer, e-signature and unlimited projects.

• Professional$199

  per organization / month, billed annually ($289 billed monthly)

  Includes 100 users and 1 TB: sales automation, email marketing, booking, analytics and reporting, task time tracking and RPA.

• Enterprise$399

  per organization / month, billed annually ($579 billed monthly)

  Starts at 250 users and 3 TB and scales to 10,000 users: branch accounts, Active Directory integration and custom branding.

Odoo CRM

• One App FreeRs 0

  One app, such as CRM, for unlimited users on Odoo Online.

• StandardRs 725

  per user / month, billed yearly (Rs 950 billed monthly)

  All Odoo apps on Odoo Online for one fee. Indian rupee list price; a first-year discount lowers it to Rs 580.

• CustomRs 1,350

  per user / month, billed yearly (Rs 1,690 billed monthly)

  All apps plus Odoo Studio, agentic AI, multi-company and the external API, hosted on Odoo Online, Odoo.sh or on-premise.

Bitrix24

• Annual discount

  About 30% off with annual billing

  Bitrix24's pricing FAQ cites a discount of about 30% for annual billing. Basic is $49 a month billed annually against $69 billed monthly.

• Other savings

  Vibe+ launch offer until December 10, 2026

  12-month Vibe+ subscriptions bought between September 1 and December 10, 2026 are discounted by up to 40%. Renewals are billed at regular prices.

Odoo CRM

• Annual discount

  Lower rate with yearly billing

  In the Indian price list read here, Standard is Rs 725 per user a month billed yearly against Rs 950 billed monthly, and Custom is Rs 1,350 against Rs 1,690.

• Other savings

  First-year discount for new subscriptions

  The pricing page discounts the initial users for the first 12 months: Standard drops from Rs 725 to Rs 580 per user a month on yearly billing in the Indian price list.

• Education

  Free Education Program for classes

  Odoo's Education Program gives teachers free access to Odoo Online databases to share with a class, along with course materials and workshops.