erxes vs Twenty (2026): which should you pick?
As of Nov 13, 2026, Twenty grades higher than erxes: 2.8 against 2.2 out of 4.0.
Checked Nov 2, 2026 and Nov 13, 2026 · graded Nov 2, 2026 and Nov 13, 2026 by ToolGPA
Twenty grades higher on value for money, ease of use and platforms. They get the same grade on the free plan and features.
Price, platforms and features side by side. The table says where each price was read and when.
erxes
Open-source sales, support and operations suite on one data graph
Twenty
Open-source CRM with a custom data model, cloud or self-hosted
Which one is for you
Pick erxes if
- Fits if you have someone technical who can run a server for you
- Works for firms that want CRM, support and operations in a single system
Look elsewhere if
- Not for you if nobody can run servers, as the free Community edition is self-hosted
- Watch out: the pricing page doesn't say whether $99 and $250 are per user or per workspace
- Tight if you want a simple sales CRM, since the Everything bundle is broad and most of it goes unused
- Watch out: Embed, Infrastructure, Enterprise and Platform editions have no listed price
Pick Twenty if
- Fits if you're a technical team and want the CRM built round your data, not the other way
- Works for teams that need to self-host and keep CRM data on their own servers
Look elsewhere if
- Skip it if you want a phone app, as it's a web app only
- Not for you if you want it free without running a server, because the cloud only has a 30-day trial
- Tight if you lean on lots of ready-made integrations, as Twenty's own docs say its range isn't as broad as Salesforce's or HubSpot's yet
- Pricey if you need SSO, row-level permissions or audit logs, which need Organization at $39 a user, billed yearly
- Watch out: the API is capped at 50 calls a minute on Pro, and there are no campaigns, quotes or help desk
How we grade them
| 2.2GPAerxesFair | 2.8GPATwentyGood | |
|---|---|---|
| Value for money | CThe Community edition is free but self-hosted, which needs a server, so it's a C. Hosted bundles are $99 and $250 a month with the billing basis not shown. | BCloud Pro is $9 a user a month on yearly billing, or $12 monthly, in the cheapest quarter of this category against a $24 middle. And it isn't a stripped plan: unlimited records and custom objects, workflows, AI agents and the API are all in. SSO and audit logs need Organization at $39. |
| Free plan and trial | BCommunity edition is free and open source with nothing to pay for the software. You host and maintain it, though. | BThe open-source core is free on your own servers, with full customization, custom apps and up to 5 workspaces. The price is hosting it yourself with community support. The cloud has no free plan, only a 30-day trial that doesn't need a card. |
| Features | BSales, support, operations, AI agents, loyalty and accounting on one data graph. The listing names no gap in the core CRM work. | BCustom objects with more than 20 field types, table, kanban and calendar views of anything, a visual workflow builder, Google and Microsoft mail and calendar sync, AI agents inside your permissions, and REST and GraphQL APIs. It covers the CRM job, without campaigns, quoting or a help desk. |
| Ease of use | DSelf-hosting means servers, updates and backups are yours to run. No store rating on record. | CNo rating on record, and it's aimed at technical teams: designing your own objects, fields and views is the work, not a side effect of it. The cloud at least is hosted for you, while the free route puts a server on your plate as well. |
| Platforms and integrations | CWeb only, and no integrations listed on the pages we read. | BA web app, with no phone or desktop app on our listing. It connects to Google Workspace, Microsoft 365 and Zapier, and cloud workspaces come with an MCP server for Claude and ChatGPT. The API is on every plan, limited to 50 calls a minute on Pro. |
| Best for | teams that can self-host an open-source CRM suite | technical teams shaping a CRM around their data |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: erxes and Twenty. How we grade
Price against what you get
erxes starts at $99 a month and scores 2.0 out of 4 on features, ease of use and platforms. Twenty starts at $9 a month for each person and scores 2.7.
Twenty scores higher and starts $90 a month lower. Of the other CRM tools on the chart, 68 score higher than erxes for less, and none scores higher than Twenty for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- erxes also covers shared inbox.
At a glance
| erxes | Twenty | |
|---|---|---|
| Pricing | Free plan | Free plan |
| Starts at | $99 per month for the Everything bundle (billing basis not shown) | $9 per user / month, billed yearly ($12 billed monthly) |
| Free plan | Community edition: free, self-hosted and open source, run on your own servers. | Self-hosted Pro: the open-source core is free on your own infrastructure, with full customization, custom apps, up to 5 workspaces and community support. The cloud has no free plan. |
| Free trial | None listed | 30-day free trial of the cloud, no credit card required |
| Web | ||
| Made by | erxes Inc. | Twenty.com PBC |
| Price read from | erxes.io | twenty.com |
| Checked | Nov 13, 2026 | Nov 2, 2026 |
Worth knowing
erxes
- The pricing page does not say whether $99 and $250 are per user, per workspace or billed monthly or yearly.
- Embed, Infrastructure, Enterprise and Platform editions have no listed prices.
- The Everything bundle is broad; teams that only need a sales CRM may not use most of it.
- Running the Community edition means you maintain the servers yourself.
Twenty
- The hosted cloud has no free plan, only a 30-day trial; the free option means self-hosting with community support.
- SSO, row-level permissions and audit logs need Organization at $39 per user / month billed yearly.
- Pro API access is limited to 50 calls a minute, or 100 on Organization.
- Twenty's own docs say its integration ecosystem is not yet as broad as Salesforce's or HubSpot's.
Key features
erxes
- Sales
- Pipelines, deals, quotes and orders in one module that the vendor positions against HubSpot, Pipedrive and Salesforce.
- Frontline
- Conversations, tickets and tasks for customer-facing teams, positioned against Intercom, Zendesk and Freshdesk.
- Operation
- Projects, milestones, cycles and tasks, so a won deal can spawn follow-up work in the same workspace.
- AI agents and assistant
- Agents draft replies, qualify and move deals and update cycles; every action goes into an audit log.
- Content, loyalty and accounting
- Further plugins cover a headless CMS and web builder, loyalty points and coupons, and a ledger with inventory.
- Five editions
- Community, Embed, Infrastructure, Enterprise and Platform editions cover self-hosting, embedding and enterprise support.
Twenty
- Custom data model
- Create custom objects, add fields from more than 20 field types and relate any objects to each other. Objects, fields and records are unlimited on every plan.
- Table, kanban and calendar views
- Any object can be shown as a table, a kanban board or a calendar, with AND/OR filters, multi-field sorting, grouping and saved views.
- No-code workflows
- A visual builder automates processes triggered by record changes, schedules, manual actions or incoming webhooks. Cloud Pro includes 50 workflow credits a year on yearly billing.
- Email and calendar sync
- Connect Google Workspace or Microsoft 365 mailboxes and calendars; emails and events attach to the matching people and companies, and you can send email from Twenty.
- AI agents and MCP server
- AI agents answer questions, enrich records and run multi-step tasks within your permission model. Cloud workspaces ship with an MCP server for assistants such as Claude and ChatGPT.
- API and apps framework
- REST and GraphQL endpoints follow your custom data model, with webhooks. Developers can ship objects, server logic and React components as TypeScript apps.
Plans
erxes
Community edition$0
Free, open-source software you host on your own servers; you run updates, backups and support yourself.
erxes Everything$99
per month; seats and billing basis not shown
Pro tiers of Sales, Frontline, Operation, Content, Loyalty, Accounting, Mongolian and Payment in one workspace.
Everything + BYOK$250
per month; seats and billing basis not shown
Everything plus AI agents and the erxes Assistant, using your own AI provider key (BYOK).
Twenty
Pro, self-hosted$0
The open-source core on your own servers: full customization, custom apps, up to 5 workspaces and community support.
Pro, cloud$9
per user / month, billed yearly ($12 billed monthly)
Hosted by Twenty with unlimited seats, records and custom objects, workflows, AI agents, the API and standard support.
Organization$39
per user / month, billed yearly
Adds custom roles with field and row-level permissions, SAML/OIDC SSO, audit logs, priority support and five times the personal AI allowance. A self-hosted license is also sold.
EnterpriseFrom $50k
per year
Single-tenant isolation, IP allow-listing, SCIM provisioning and dedicated support with an SLA. Self-hosted adds air-gapped deployment and LTS releases.
Ways to pay less
erxes
No public discounts listed.
Twenty
- Annual discount
25% off with yearly billing
The pricing toggle marks yearly billing as 25% off: cloud Pro is $9 per user a month billed yearly against $12 monthly.
Common questions
Which is cheaper, erxes or Twenty?
As of Nov 13, 2026, erxes starts at $99 per month for the Everything bundle (billing basis not shown), and Twenty starts at $9 per user / month, billed yearly ($12 billed monthly). One is priced for each person and the other is not, so which costs less depends on how many of you use it.
Which has a free plan, erxes or Twenty?
As of Nov 13, 2026, both erxes and Twenty have a free plan.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.