Attio vs Twenty

Attio

• Startups and small sales teams that want a CRM they can reshape as they grow
• Teams that want records filled in from email and calendar activity rather than typed by hand
• VC-backed startups that qualify for the startup program discount

Twenty

• Technical teams that want to shape a CRM around their own data model
• Organizations that need to self-host and own their CRM data
• Teams wanting a low per-seat price with unlimited custom objects

Attio

• There is no desktop app: on a computer Attio runs in the browser, with a Chrome extension for Gmail and mobile apps for iOS and Android.
• Free is capped at 3 seats and Plus at 10; only Pro and Enterprise have no seat limit.
• Sequences and call recording need Pro or Enterprise, and SAML single sign-on is Enterprise only.
• AI features and workflows consume monthly credits, so heavy use can mean adding extra workspace credits.

Twenty

• The hosted cloud has no free plan, only a 30-day trial; the free option means self-hosting with community support.
• SSO, row-level permissions and audit logs need Organization at $19 per user / month, on cloud or self-hosted.
• Pro API access is limited to 50 calls a minute, or 100 on Organization.
• Twenty's own docs say its integration ecosystem is not yet as broad as Salesforce's or HubSpot's.

Attio

Customizable data model

Records sit in objects that you can add to as the business changes. The number of objects is capped by plan: 3 on Free, 5 on Plus, 12 on Pro and unlimited on Enterprise.

Email and calendar sync with enrichment

Connecting a mailbox and calendar keeps contacts up to date, and company and people records are enriched automatically. Free and Plus sync 1 email account per user; Pro syncs 2.

Workflows and AI agents

Workflows automate steps such as lead scoring and routing, and agents can research accounts on the web. Both draw on monthly workspace credits, and more credits can be added.

Ask Attio

An AI assistant that analyzes CRM data and creates records from a prompt. Each seat gets its own monthly credits for it: 100 on Free, 500 on Plus and 1,000 on Pro.

Call Intelligence and sequences

Pro and Enterprise workspaces can record calls with AI transcripts and insights, and send multi-step email sequences. Neither is available on Free or Plus.

Reporting

Insight and funnel reports on pipeline and revenue. Free is limited to 3 reports and Pro allows up to 100.

Twenty

Custom data model

Create custom objects, add fields from more than 20 field types and relate any objects to each other. Objects, fields and records are unlimited on every plan.

Table, kanban and calendar views

Any object can be shown as a table, a kanban board or a calendar, with AND/OR filters, multi-field sorting, grouping and saved views.

No-code workflows

A visual builder automates processes triggered by record changes, schedules, manual actions or incoming webhooks. Cloud Pro includes 50 workflow credits a year on yearly billing.

Email and calendar sync

Connect Google Workspace or Microsoft 365 mailboxes and calendars; emails and events attach to the matching people and companies, and you can send email from Twenty.

AI agents and MCP server

AI agents answer questions, enrich records and run multi-step tasks within your permission model. Cloud workspaces ship with an MCP server for assistants such as Claude and ChatGPT.

API and apps framework

REST and GraphQL endpoints follow your custom data model, with webhooks. Developers can ship objects, server logic and React components as TypeScript apps.

Attio

• Free$0

  Up to 3 seats, 3 objects and 50,000 records, with contact syncing, data enrichment and 200 email sends per user a month.

• Plus$35

  per user / month, billed annually ($44 billed monthly)

  Up to 10 seats, 5 objects and 250,000 records, private lists, 1,000 email sends per user a month and 500 seat credits a month.

• Pro$79

  per user / month, billed annually ($99 billed monthly)

  Unlimited seats, up to 12 objects and 1 million records, Call Intelligence, sequences, permission controls and unlimited email sends.

• EnterpriseCustom

  Billed annually. Unlimited objects and teams, SAML single sign-on, admin controls and 2,500 seat credits a month.

Twenty

• Pro, self-hosted$0

  The open-source core on your own servers: full customization, custom apps, up to 5 workspaces and community support.

• Pro, cloud$9

  per user / month, billed yearly ($12 billed monthly)

  Hosted by Twenty with unlimited seats, records and custom objects, workflows, AI agents, the API and standard support.

• Organization$19

  per user / month, billed yearly ($25 billed monthly)

  Cloud or a self-hosted license. Adds row-level permissions, SAML/OIDC SSO, audit logs and priority support; a custom domain on cloud.

• EnterpriseFrom $50k

  per year

  Single-tenant isolation, IP allow-listing, SCIM provisioning and dedicated support with an SLA. Self-hosted adds air-gapped deployment and LTS releases.

Attio

• Annual discount

  Save 20% with annual billing

  Attio's pricing page gives a 20% discount on Plus and Pro when billed annually: Plus is $35 instead of $44 per user a month, and Pro is $79 instead of $99.

• Startups

  Startup program: 80% off Pro in year one

  VC-backed startups incorporated less than 10 years ago, with up to 10 seats, can apply within 90 days of creating a workspace for 80% off annual Pro in the first year and 30% off the second.

Twenty

• Annual discount

  25% off with yearly billing

  The pricing toggle marks yearly billing as 25% off: cloud Pro is $9 per user a month yearly against $12 monthly, and Organization is $19 against $25.