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Kylas vs Vtiger (2026): which should you pick?

As of Nov 13, 2026, Vtiger grades higher than Kylas: 2.8 against 2.6 out of 4.0.

Checked Oct 9, 2026 and Nov 13, 2026 · graded Oct 10, 2026 and Nov 13, 2026 by ToolGPA

Vtiger grades higher on features. They get the same grade on value for money, the free plan, ease of use and platforms.

Price, platforms and features side by side. The table says where each price was read and when.

Kylas

Sales CRM with unlimited users, built for growing businesses

Free plan · from $175/mo

Vtiger

All-in-one CRM with a free cloud plan and an open-source edition

Free plan · from $12/mo

Which one is for you

Pick Kylas if

  • Fits if you sell in India and pull leads from IndiaMART or Justdial
  • Works for a small team that wants unlimited seats on a free plan

Look elsewhere if

  • Tight if your list is big: Embark stops at 10,000 records and cannot be expanded
  • Pricey if you want analytics, which is an Elevate add-on
  • Watch out: the free trial shows as both 7 and 15 days on the page
  • Watch out: the page shows dollar and rupee prices, so what you pay may differ by region

Pick Vtiger if

  • Fits if you're a team of up to 10 with under 3,000 records and want a free CRM
  • Works for teams where sales, support and invoicing should hang off the same customer record

Look elsewhere if

  • Tight if your contact list is big, because the free plan stops at 3,000 records and one pipeline
  • Pricey if you grow past 15 users, as One Growth stops there and One Professional is $30 a user
  • Not for you if you just want a simple pipeline, since this is five apps in one
  • Watch out: the AI on One Growth is a $12 a user add-on, and listed prices exclude local taxes
  • Pricey if you need forecasting or lead scoring, which start on One Professional at $30, or $42 monthly

How we grade them

2.6GPAKylasGood2.8GPAVtigerGood
Value for money
BEmbark is free with unlimited users, and Elevate is $175 for the whole team, about $35 a head for five, near the category's $29 middle. The page also shows an INR 12,999 plan.
BOne Growth is $12 a user a month on yearly billing, inside the cheapest quarter of this category against a $24 middle, with multiple pipelines, a customer portal, invoicing and 100,000 records. It stops at 15 users: past that it's One Professional at $30, and the AI is a $12 add-on.
Free plan and trial
BEmbark is free for life with unlimited users and 10,000 records that cannot be expanded. One small team can live on that, until the records run out.
BOne Pilot is free for up to 10 users with a deal pipeline, 1,000 campaign emails a month, help desk basics, 3 GB of storage and the phone app. The wall is 3,000 records and one pipeline, and most teams will meet it.
Features
CPipelines, portal lead capture, quotations, WhatsApp, calling and a field-sales app. BI and analytics and Goals vs Achieved are add-ons on Elevate.
BOne customer page with the full history, a kanban deal pipeline, email campaigns with web forms and landing pages, a help desk with SLAs, invoices, sales orders and projects with Gantt views. The CRM job and the departments either side of it. Forecasting and lead scoring need One Professional.
Ease of use
CNo store rating on record. You build your pipelines and lead sources before it works for you.
CNo rating on record, and it's five apps in one, so there's a fair bit of finding your way round and setting up before it pays off. What helps is that the cloud plans run in a browser with nothing to install and each customer's history sits on one page.
Platforms and integrations
BWeb, iPhone and Android, with IndiaMART, Justdial and WhatsApp Business. No desktop app is listed.
BWeb, iPhone and Android, with the phone app on the free plan too, but no desktop app. It connects to Google Workspace, Microsoft Outlook and Teams, WhatsApp, Mailchimp, QuickBooks, DocuSign and Zapier, and there's an open-source edition you can host yourself.
Best fora sales CRM with unlimited userssmall firms wanting sales and support in one CRM

The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Kylas and Vtiger. How we grade

Price against what you get

Kylas starts at $175 a month and scores 2.3 out of 4 on features, ease of use and platforms. Vtiger starts at $12 a month for each person and scores 2.7.

Vtiger scores higher and starts $163 a month lower. Of the other CRM tools on the chart, 43 score higher than Kylas for less, and 3 score higher than Vtiger for less.

Features, ease of use and platforms, averaged

D1.0C2.0B3.0A4.0Free$1$2$5$10$20$50$100$200$500More for lessCosts more, scores moreCosts less, scores lessCosts more, scores lessKylasVtiger

What paid plans start at, a month (each step along is roughly double) →

  • The best score at each price
  • Has a free plan
  • No free plan
The full chart of CRM tools, and the best at every price

Where they differ

  • Vtiger is open source and self-hostable, according to its own site.
  • Kylas also covers reports, quotes and estimates and whatsApp messaging.
  • Vtiger also covers marketing automation and invoicing.
In commonFree planWebiOSAndroidAI featuresSales pipelineWorkflow automation

At a glance

KylasVtiger
PricingFree planFree plan
Starts at$175 per month for the whole team, billed annually$12 per user / month, billed annually ($15 billed monthly)
Free planEmbark: free for life, with unlimited users and up to 10,000 records, which cannot be expanded.One Pilot: free for up to 10 users and 3,000 records, with 3 GB of storage, 1,000 campaign emails a month, a deal pipeline, help desk basics and the mobile app.
Free trialFree trial of Elevate, no credit card required (page shows both 7 and 15 days)15-day free trial of the paid editions, no credit card required
Web
iOS
Android
Made byKylas Technologies Pvt. Ltd.Vtiger
Price read fromkylas.iovtiger.com
CheckedNov 13, 2026Oct 9, 2026

Worth knowing

Kylas

  • The Embark free plan is capped at 10,000 records that cannot be expanded.
  • BI and analytics and Goals vs Achieved are add-ons on Elevate; Exceed includes them.
  • The page's description gives a flat INR 12,999 plan, while the plan cards show dollars, so the price may differ by region.
  • Exceed is quoted for teams of 25+ users, heavy data use or automation-heavy needs.

Vtiger

  • The free One Pilot plan stops at 10 users and 3,000 records, and One Growth at 15 users and 100,000 records.
  • AI features listed under One Growth are marked as a paid Calculus AI add-on at $12 per user a month; One AI has them built in.
  • Listed prices exclude local taxes, and One Growth has no Single App license.
  • The open-source edition is self-hosted and separate from the cloud plans; Vtiger notes that hosting and upkeep are your cost.

Key features

Kylas

Lead and deal pipelines
Customizable lead and deal pipelines with contact, company and product records, and lead-to-deal conversion mapping.
Lead capture from portals
Web forms plus automatic capture of leads from third-party portals such as IndiaMart and Justdial.
Quotations
Create, download and send quotations from the CRM using product records that carry price, category and HSN code.
WhatsApp and calling
Built-in WhatsApp Business messaging and calling with real-time logging of calls and activity.
Field sales and mobile app
Field sales activity tracking and a mobile app for Android and iOS.
Dashboards and add-ons
Productivity dashboards on every plan; BI and analytics and goal tracking are add-ons on Elevate.

Vtiger

One View customer records
Leads, contacts and organizations carry their full interaction history on one page, with duplicate prevention and idle alerts included in the free plan.
Sales pipeline
Deals move through customizable stages in a kanban view. Multiple pipelines and playbooks start on One Growth; forecasting and quotas on One Professional.
Marketing automation
Email campaigns, autoresponders, web-to-lead forms and landing pages, with monthly send limits of 1,000 emails on the free plan and 20,000 on One Professional.
Help desk
Email-to-case and response and resolution SLAs are in the free plan. A customer portal arrives on One Growth and live web chat on One Professional.
Inventory, invoicing and projects
Invoices and sales orders start on One Growth, and vendors, purchase orders and subscriptions on One Professional. Projects have tasks, Gantt and kanban views.
Open-source community edition
A downloadable edition under the Vtiger Public License, which is based on the Mozilla Public License, with Docker and Linux or Windows server bundles.

Plans

Kylas

  • Embark$0

    Free edition with unlimited users and 10,000 non-expandable records; lead and deal management, quotations and the mobile app.

  • Elevate$175

    per month for the team, billed annually

    Unlimited users, 100,000 expandable records; a limited-time offer shows $99 a month. Quarterly and half-yearly billing exist.

  • ExceedCustom

    For 25+ users, heavy data or automation needs: all features, phone support and an account manager.

Vtiger

  • One Pilot$0

    Up to 10 users and 3,000 records, with contacts, a deal pipeline, email campaigns, basic help desk, tasks and 3 GB of storage.

  • One Growth$12

    per user / month, billed annually ($15 billed monthly)

    Up to 15 users and 100,000 records. Adds multiple pipelines, deal playbooks, a customer portal, invoicing and custom dashboards.

  • One Professional$30

    per user / month, billed annually ($42 billed monthly)

    Adds forecasting, quotas, lead scoring, live chat, Process Designer and purchase orders. Single App users are $20 ($28 billed monthly).

  • One Enterprise$42

    per user / month, billed annually ($58 billed monthly)

    Adds multiple currencies, internal ticketing, work orders and project time tracking. Single App users are $30 ($42 billed monthly).

  • One AI$50

    per user / month, billed annually ($66 billed monthly)

    Everything in One Enterprise with predictive and generative AI built in. Single App users are $38 ($50 billed monthly).

Ways to pay less

Kylas

  • Other savings

    Scale-Up Offer: Elevate at $99 a month

    A limited-time offer on the pricing page marks Elevate down from $175 to $99 a month billed annually, with no end date stated.

Vtiger

  • Annual discount

    Lower per-user price with yearly billing

    The pricing page advertises savings of up to 34% for yearly billing. One Professional is $30 per user a month billed annually against $42 billed monthly.

  • By country

    Rupee prices shown to buyers in India

    Vtiger's pricing page shows rupees to visitors in India. On Oct 9, 2026, One Growth was ₹840 per user / month billed annually there; the US version of the page, archived on Oct 5, 2026, shows $12.

Common questions

Which is cheaper, Kylas or Vtiger?

As of Nov 13, 2026, Kylas starts at $175 per month for the whole team, billed annually, and Vtiger starts at $12 per user / month, billed annually ($15 billed monthly). One is priced for each person and the other is not, so which costs less depends on how many of you use it.

Which has a free plan, Kylas or Vtiger?

As of Nov 13, 2026, both Kylas and Vtiger have a free plan.

More comparisons

How this page was made

  • The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
  • The grades are our own, from each tool’s review or report card. The GPA is their average.
  • Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
  • The differences and the answers to the questions are worked out from those listings.
How we review and grade