Bigcontacts vs Insightly (2026): which should you pick?
As of Nov 13, 2026, Bigcontacts and Insightly share a 2.2 GPA, and only Bigcontacts has a free plan.
Checked Oct 5, 2026 and Nov 13, 2026 · graded Oct 10, 2026 and Nov 13, 2026 by ToolGPA
Bigcontacts grades higher on value for money. Insightly grades higher on features. They get the same grade on the free plan, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Bigcontacts
Contact-based CRM with a free plan and a flat per-contact price
Insightly
CRM with built-in project management for after the sale
Which one is for you
Pick Bigcontacts if
- Fits if you have a few thousand contacts and want to pay by list size, not by seat
- Works for solo users trying a CRM on the free 100-contact plan
Look elsewhere if
- Tight if you stay free: 100 contacts and one user
- Pricey if your list grows, since cost follows contact count and 20,000-plus is quoted
- Watch out: the page shows $9.99 beside a crossed-out $19.99 with a buy-before date, and its data lists $19.99 as monthly
- Skip it if you want a phone app, as none is listed
Pick Insightly if
- Fits if you deliver a project after every sale and want both in one system
- Works for teams that need custom fields and role-based permissions from the start
Look elsewhere if
- Pricey if you need workflow automation, lead routing or the AI Copilot, which start on Professional at $49 a user
- Skip it if you want to pay monthly, as the pricing page gives annual rates only
- Not for you if you want a free plan, because there's only a 14-day trial
- Watch out: quotes and price books need Enterprise at $99 a user, and marketing and ticketing are separate products
- Tight if your database is big: records stop at 100,000 on Plus and 250,000 on Professional
How we grade them
| 2.2GPABigcontactsFair | 2.2GPAInsightlyFair | |
|---|---|---|
| Value for money | C$9.99 per 1,000 contacts a month on yearly billing with a 2,000-contact floor, so about $20 a month. That is between the category's cheaper quarter at $15 and its middle at $29, and the price grows with your list. | DPlus is $29 a user a month against a middle of $24 for the CRMs here, and that's before you notice what's missing from it. Workflow automation, lead routing and the AI Copilot need Professional at $49, quotes and price books Enterprise at $99, and the pricing page shows annual billing only. |
| Free plan and trial | CA free plan for one user and 100 contacts, with no expiry. That is a cap you will reach with any real list, and a second user means paying. | CThe pricing page lists no free plan, just a 14-day trial, though at least it doesn't ask for a card. After that the only prices shown are for a year at a time, so there's no single month to pay for while you think it over. |
| Features | CContacts, a sales pipeline, email marketing, workflows and tasks, and reports with AI summaries. It lists no phone app, and 20,000-plus contacts are quoted on request. | BLead and opportunity pipelines, projects made from won deals, workflow automation, advanced reports and dashboards, an AI Copilot, and sidebars for Gmail and Outlook. That's the CRM job plus the delivery work after it. Marketing automation and support ticketing are separate products you buy. |
| Ease of use | CNo store rating on record. You build your lists, pipeline stages and workflows before it earns its keep. | CNo rating on record, and getting going means building pipelines, custom fields and permissions rather than opening an app and typing. The Gmail and Outlook sidebars help once you're set up, and the phone apps scan business cards and take voice notes. |
| Platforms and integrations | BWeb only, with QuickBooks, Outlook, Zapier and Google Calendar. No desktop or phone app is listed. | BWeb, iPhone and Android, with sidebars for Gmail and Outlook, but no desktop app. It connects to Slack, QuickBooks Online, Xero, Shopify, Jira and Calendly, and there's an API. |
| Best for | a small-business CRM billed by contact count | teams that deliver projects after the sale |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Bigcontacts and Insightly. How we grade
Price against what you get
Bigcontacts starts at $9.99 a month and scores 2.3 out of 4 on features, ease of use and platforms. Insightly starts at $29 a month for each person and scores 2.7.
Insightly scores higher, and starts $19.01 a month higher: the question is whether the extra is worth that to you. Of the other CRM tools on the chart, 6 score higher than Bigcontacts for less, and 6 score higher than Insightly for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- Bigcontacts also covers kanban boards, forms and email campaigns.
- Insightly also covers tasks.
At a glance
| Bigcontacts | Insightly | |
|---|---|---|
| Pricing | Free plan | Free trial |
| Starts at | $9.99 per month per 1,000 contacts, billed annually ($19.99 billed monthly) | $29 per user / month, billed annually |
| Free plan | Free plan for one user with up to 100 contacts and the premium features. | None |
| Free trial | None listed | 14-day free trial, no credit card required |
| Web | ||
| iOS | ||
| Android | ||
| Made by | ProProfs | Insightly Inc. (an Unbounce company) |
| Price read from | bigcontacts.com | insightly.com |
| Checked | Nov 13, 2026 | Oct 5, 2026 |
Worth knowing
Bigcontacts
- Business pricing follows contact count and starts at a 2,000-contact minimum; the page does not show a price table by tier.
- The page shows $9.99 beside a crossed-out $19.99 with a 'buy before' date, and the structured data lists $19.99 as monthly and $119.88 as annual.
- Support by email, phone and live chat with a dedicated success manager is described under the Business plan.
Insightly
- The pricing page lists no free plan, only a 14-day trial.
- Prices are shown for annual billing only; the pricing page gives no monthly rates.
- Lead routing, workflow automation and AI Copilot start at Professional; products, price books and quotes need Enterprise.
- Plans cap total records: 100,000 on Plus, 250,000 on Professional and 500,000 on Enterprise.
Key features
Bigcontacts
- Contact management
- Contacts, lists, tags and custom fields, with unlimited storage and unlimited users on the Business plan.
- Sales pipeline
- Opportunities tracked by stage in Kanban or list view, with a pipeline whose stages and fields can be customized.
- Email marketing
- Email to individuals or filtered lists, automated sequences, static and dynamic campaign lists, and open and click analytics.
- Workflows and tasks
- Tasks, reminders and workflows with pre-defined steps, plus a two-way task sync with Microsoft Outlook.
- Reports and AI summaries
- Over 100 built-in reports and a custom builder, with AI-powered dashboards and import summaries.
Insightly
- Pipelines and lead management
- Leads are captured, prioritized and distributed by criteria, and opportunities move through customizable pipelines. Lead assignment and routing start at Professional.
- Projects from won deals
- A won opportunity can be converted into a project and delivered with pipelines, milestones and tasks, so work after the sale stays in the same system.
- Workflow automation
- Automation takes over repetitive steps such as emails, reminders and onboarding tasks. Workflow automation is listed as a Professional plan feature.
- Dashboards and reports
- Advanced reports and pre-built business dashboards are included from the Plus plan, with customizable KPIs and dashboards that can be shared with the team.
- AI Copilot
- Copilot automates tasks, summarizes records and surfaces information from plain-language prompts. It is included from the Professional plan.
- Email sidebars and mobile apps
- Sidebars for Gmail and Outlook show and create leads and contacts from the inbox. The iOS and Android apps add business card scanning and voice notes.
Plans
Bigcontacts
Free$0
Single user, up to 100 contacts, no expiry.
Business$9.99
per 1,000 contacts / month, 2,000 min, billed yearly ($19.99 monthly)
Unlimited users, teams, lists and storage. Price rises with contact count; 20,000+ contacts are quoted on request.
Insightly
Plus$29
per user / month, billed annually
Lead and contact management, project management, advanced reports and pre-built dashboards. 100,000 records and 10 GB of file storage.
Professional$49
per user / month, billed annually
Adds lead assignment and routing, workflow automation and AI Copilot. 250,000 records and 100 GB of file storage.
Enterprise$99
per user / month, billed annually
Adds sandboxes, products, price books and quotes, and audit logging. 500,000 records and 250 GB of file storage.
Ways to pay less
Bigcontacts
- Annual discount
Yearly billing at half the monthly rate
The pricing page shows annual billing at $9.99 per month per 1,000 contacts against $19.99 billed monthly, and says to save up to 50%.
Insightly
No public discounts listed.
Common questions
Which is cheaper, Bigcontacts or Insightly?
As of Nov 13, 2026, Bigcontacts starts at $9.99 per month per 1,000 contacts, billed annually ($19.99 billed monthly), and Insightly starts at $29 per user / month, billed annually. One is priced for each person and the other is not, so which costs less depends on how many of you use it.
Which has a free plan, Bigcontacts or Insightly?
As of Nov 13, 2026, only Bigcontacts has a free plan. Insightly does not, though it has a free trial.
Which platforms do Bigcontacts and Insightly run on?
As of Nov 13, 2026, only Insightly lists iOS and Android apps. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.