Carepatron vs Halaxy (2026): which should you pick?

Pick Carepatron if

• Fits if you're a solo practitioner who wants to start on a free plan with unlimited clients
• Works for mixed practices of therapists, allied health and wellness staff under one account

Look elsewhere if

• Tight if you're staying free: 100 appointments a month, 1 GB of storage, and no reminders or calendar sync
• Watch out: claims start at 25¢ each and insurance checks cost 15¢, and neither is on the free plan
• Pricey if you grow, as every practitioner is a paid seat and ePrescribing through DoseSpot is $39 a month per user
• Not for you if you need roles and permissions, white labeling or the API, which are only on Advanced at $39 a user
• Watch out: Plus includes 150 texts a month per user, and each one past that costs 5¢

Pick Halaxy if

• Fits if you run a practice in Australia and want a free core system
• Works for a group that wants unlimited practitioners without per-seat fees

Look elsewhere if

• Skip it if you are outside Australia, as prices are in AUD with GST and several add-ons are Australian funding links
• Watch out: telehealth, SMS, e-scripts, rebate claims and the AI Scribe all use paid credits
• Pricey if you take cards: 1.5% to 1.9% plus 75c to $1 a transaction
• Watch out: two-way calendar sync and the API are paid subscriptions, not part of the free core

Carepatron

• The free plan has no appointment reminders or calendar sync and stops at 100 appointments and 1 GB of storage.
• Paid plans are charged per user. Texts beyond the monthly allowance cost $0.05 each, and ePrescribing through DoseSpot is $39 a month per user.
• Electronic claims start at $0.25 each and manual insurance checks cost $0.15 each; neither is on the free plan.
• Roles and permissions, white labeling and API access are only on Advanced.

Halaxy

• Prices are shown in Australian dollars including GST, and several add-ons are built around Australian funding bodies.
• Card payments cost 1.5% to 1.9% per transaction plus 75c to $1, depending on volume band.
• Telehealth, SMS, e-scripts, rebate claims and the AI Scribe all use paid credits.
• Two-way calendar sync and the Halaxy API are paid subscription features, not part of the free core.

Carepatron

Online booking and reminders

Clients book from an online page or an embed on your site. Paid plans add calendar sync, email and SMS reminders, group appointments and booking approval rules.

AI scribe and clinical notes

An AI medical scribe drafts notes from sessions, alongside a template library, customizable notes, signatures and locking, and treatment plans. Group notes need Plus.

Telehealth video

One-on-one video sessions on every plan, including the free one; group telehealth and in-call chat start on Plus.

Invoicing and insurance

Online card payments and automated invoicing on all plans. Paid plans add superbills, CMS-1500 forms, electronic claims from $0.25 each and ERA posting.

Client portal and messaging

Clients sign intake forms, message the practice securely and pay through a portal. Plus adds a HIPAA-encrypted email integration, bulk sending and a shared inbox.

Workflows and API

Custom workflows run 2,000 times a month per user on Plus and without limit on Advanced, which also opens the Carepatron API.

Halaxy

Calendar and online booking

Scheduling, a public booking page and directory listing, and email reminders are part of the free core platform.

Records and clinical notes

Patient records and clinical notes, with 700+ clinical tools and templates built for 90+ professions.

Invoicing and rebates

Free invoicing, plus automated claims to funding bodies such as Medicare, NDIS and HICAPS through paid credits.

Credit-based add-ons

SMS messages, e-scripts, telehealth, secure messaging and an AI Scribe are bought with credits, which the page prices at AUD $0.15 to $0.22.

Subscription features

Two-way calendar sync, white-label branding, e-script integrations, the Halaxy API and a dedicated practice phone number, from 25 credits a month.

Carepatron

• Free$0

  Unlimited clients, telehealth, client portal, online payments and the AI scribe; 100 appointments, 1 GB of storage, no reminders or calendar sync.

• Plus$31

  per user / month, billed yearly ($39 billed monthly)

  Unlimited appointments and storage, calendar sync, reminders, group telehealth and notes, shared inbox, custom branding and 150 texts a month per user.

• Advanced$39

  per user / month, billed yearly ($49 billed monthly)

  Adds roles and permissions, white labeling, API access, Google Analytics, 90-day deleted-data retention, an onboarding manager and premium support.

Halaxy

• Core platform$0

  Unlimited practitioners, locations and appointments. Add-ons are paid separately, by credit, by subscription, or per payment.

Carepatron

• Annual discount

  Save 20% with yearly billing

  Carepatron's pricing page lists 20% off for paying yearly: Plus is $31 per user a month instead of $39, and Advanced $39 instead of $49.

• Other savings

  50% off the first 6 months

  A limited offer on the pricing page halves paid plans for the first 6 months, for example Plus at $15.50 per user a month on yearly billing; no end date is given.

• Other savings

  October offer: $1 a month for 3 months

  A banner offers $1 a month for the first 3 months, or 50% off the first year, ending 30 October 2026.

Halaxy

No public discounts listed.