Halaxy vs SimplePractice (2026): which should you pick?

Pick Halaxy if

• Fits if you run a practice in Australia and want a free core system
• Works for a group that wants unlimited practitioners without per-seat fees

Look elsewhere if

• Skip it if you are outside Australia, as prices are in AUD with GST and several add-ons are Australian funding links
• Watch out: telehealth, SMS, e-scripts, rebate claims and the AI Scribe all use paid credits
• Pricey if you take cards: 1.5% to 1.9% plus 75c to $1 a transaction
• Watch out: two-way calendar sync and the API are paid subscriptions, not part of the free core

Pick SimplePractice if

• Fits if you're a solo US therapist who bills insurance and wants claims in the same account as your notes
• Works for groups of up to five clinicians who want a published price: Plus is $99 plus $74 a clinician

Look elsewhere if

• Tight if you stay on Starter: reminders, calendar sync, secure messaging and treatment plans start on Essential at $79
• Pricey if you want AI notes, as Note Taker is $35 a month and Care Aide $59 plus $49 per extra clinician
• Watch out: claims are 39¢ each, cards 3.15% + 30¢, and every clinician pays a $20 yearly fee for CPT codes
• Watch out: ePrescribe is $49 a month plus an $89 setup fee, and group sessions and extra clinicians need Plus
• Not for you if your group has six or more clinicians and you want a price up front, as those go through sales

Halaxy

• Prices are shown in Australian dollars including GST, and several add-ons are built around Australian funding bodies.
• Card payments cost 1.5% to 1.9% per transaction plus 75c to $1, depending on volume band.
• Telehealth, SMS, e-scripts, rebate claims and the AI Scribe all use paid credits.
• Two-way calendar sync and the Halaxy API are paid subscription features, not part of the free core.

SimplePractice

• Insurance claims cost $0.39 each, card payments 3.15% + $0.30, and each clinician pays an annual $20 fee for CPT code access.
• Reminders, calendar sync and client messaging start on Essential; group sessions and extra clinicians need Plus.
• AI notes are extra: Note Taker is $35 a month, Care Aide $59 a month plus $49 per extra clinician. ePrescribe is $49 a month plus an $89 setup fee.
• The 50% discount applies only if a paid account starts within 7 days of the trial; groups of 6 or more clinicians are priced by sales.

Halaxy

Calendar and online booking

Scheduling, a public booking page and directory listing, and email reminders are part of the free core platform.

Records and clinical notes

Patient records and clinical notes, with 700+ clinical tools and templates built for 90+ professions.

Invoicing and rebates

Free invoicing, plus automated claims to funding bodies such as Medicare, NDIS and HICAPS through paid credits.

Credit-based add-ons

SMS messages, e-scripts, telehealth, secure messaging and an AI Scribe are bought with credits, which the page prices at AUD $0.15 to $0.22.

Subscription features

Two-way calendar sync, white-label branding, e-script integrations, the Halaxy API and a dedicated practice phone number, from 25 credits a month.

SimplePractice

Client portal and online booking

Clients request appointments online and complete paperless intake documents through a client portal website. Essential adds email, text and voice reminders and calendar sync.

Notes and treatment plans

Progress notes, a template library and measurement-based care come on every plan; customizable treatment plans and Wiley Treatment Planners start on Essential.

Built-in telehealth

Video sessions are included on every plan. Plus adds group appointments and group telehealth.

Insurance claims and payments

Claims are filed from the account at $0.39 each and clients pay online by card. Insurance Navigator, listed as coming soon, adds claim checks and benefits verification at $1.79 a claim.

Care Aide and Note Taker

Paid AI add-ons. Note Taker drafts progress notes from a recorded session or dictation; Care Aide adds live telehealth support, treatment plans in beta and client-ready summaries.

Clinician mobile app

An iPhone, iPad and Android app to manage the calendar, write and review session notes, share documents, send secure messages and take payments.

Halaxy

• Core platform$0

  Unlimited practitioners, locations and appointments. Add-ons are paid separately, by credit, by subscription, or per payment.

SimplePractice

• Starter$49

  per month

  Unlimited clients, telehealth, progress notes, insurance claims, online payments, intake forms and a client portal. $24.50 a month for the first 3 months.

• Essential$79

  per month

  Adds free email, text and voice reminders, calendar sync, treatment plans, Wiley Treatment Planners and secure messaging. $39.50 for the first 3 months.

• Plus$99

  per month, plus $74 per additional clinician

  Adds group appointments, group telehealth, a premium support line and advanced analytics. $49.50 for the first 3 months; groups of 6+ can get custom pricing.

Halaxy

No public discounts listed.

SimplePractice

• Other savings

  50% off the first 3 months

  Starting a paid account within 7 days of signing up halves the first 3 months: $24.50 for Starter, $39.50 for Essential and $49.50 for Plus, then the regular price.