Cliniko vs Halaxy (2026): which should you pick?

Pick Cliniko if

• Fits if you run an allied health clinic with classes such as pilates as well as one-on-one visits
• Works for clinics with lots of reception and admin staff, since only practitioners are charged

Look elsewhere if

• Not for you if you bill US insurance from inside the app, as claims come only through third-party apps
• Skip it if you want AI notes built in or a native phone app; neither is on Cliniko's own feature pages
• Watch out: prices step up in bands, so a clinic of 6 pays $145 a month, the same as one of 8
• Watch out: SMS reminders use prepaid credits at 10¢ a message, and connected apps may charge their own fees
• Watch out: telehealth stays locked during the trial until you add a card

Pick Halaxy if

• Fits if you run a practice in Australia and want a free core system
• Works for a group that wants unlimited practitioners without per-seat fees

Look elsewhere if

• Skip it if you are outside Australia, as prices are in AUD with GST and several add-ons are Australian funding links
• Watch out: telehealth, SMS, e-scripts, rebate claims and the AI Scribe all use paid credits
• Pricey if you take cards: 1.5% to 1.9% plus 75c to $1 a transaction
• Watch out: two-way calendar sync and the API are paid subscriptions, not part of the free core

Cliniko

• Prices step up in bands: a clinic with 6 practitioners pays $145 a month, the same as one with 8.
• SMS reminders use prepaid credits at 10¢ per message; connected third-party apps may charge their own fees.
• Cliniko's feature pages list no insurance claim filing or AI scribe of its own; those come from third-party connected apps.
• There are no native mobile apps; the calendar and notes are mobile-friendly pages in the browser.

Halaxy

• Prices are shown in Australian dollars including GST, and several add-ons are built around Australian funding bodies.
• Card payments cost 1.5% to 1.9% per transaction plus 75c to $1, depending on volume band.
• Telehealth, SMS, e-scripts, rebate claims and the AI Scribe all use paid credits.
• Two-way calendar sync and the Halaxy API are paid subscription features, not part of the free core.

Cliniko

Calendar and online bookings

Clients book and cancel online around the clock. The calendar handles repeat appointments, wait lists, multiple locations, time zones, and groups or classes such as pilates.

Telehealth

Video consultations are built in. During the free trial they unlock only once a credit card is on file.

Treatment notes and forms

Fully configurable note templates, body charts, draft notes, letters and medical alerts, plus online intake forms and questionnaires that save to the patient record.

Invoicing, payments and stock

Invoices from the calendar, online payments, prepayments, concessions, statements, product sales with stock levels, expenses, and automatic sync to Xero.

Reminders and SMS

Automated SMS and email reminders and follow-ups, bulk SMS and two-way replies logged on the client record, using prepaid credits at 10¢ a message.

API and connected apps

A public API, and a directory of 94 connected apps, mostly third-party, for AI notes and receptionists, booking sites, exercise programs and reporting.

Halaxy

Calendar and online booking

Scheduling, a public booking page and directory listing, and email reminders are part of the free core platform.

Records and clinical notes

Patient records and clinical notes, with 700+ clinical tools and templates built for 90+ professions.

Invoicing and rebates

Free invoicing, plus automated claims to funding bodies such as Medicare, NDIS and HICAPS through paid credits.

Credit-based add-ons

SMS messages, e-scripts, telehealth, secure messaging and an AI Scribe are bought with credits, which the page prices at AUD $0.15 to $0.22.

Subscription features

Two-way calendar sync, white-label branding, e-script integrations, the Halaxy API and a dedicated practice phone number, from 25 credits a month.

Cliniko

• 1 practitioner$45

  per month for 1 practitioner

  Every feature, with unlimited patients, admin and reception users, locations and file storage.

• 2 to 5 practitioners$95

  per month for up to 5 practitioners

  Same features as every plan; the price covers any number of practitioners from 2 to 5.

• 6 to 8 practitioners$145

  per month for up to 8 practitioners

  Same features as every plan, for clinics of 6 to 8 practitioners.

• 9 to 12 practitioners$195

  per month for up to 12 practitioners

  Same features as every plan, for clinics of 9 to 12 practitioners.

• 13 to 25 practitioners$295

  per month for up to 25 practitioners

  Same features as every plan, for clinics of 13 to 25 practitioners.

• 26 to 200 practitioners$395

  per month for up to 200 practitioners

  Same features as every plan, for clinics of 26 to 200 practitioners.

Halaxy

• Core platform$0

  Unlimited practitioners, locations and appointments. Add-ons are paid separately, by credit, by subscription, or per payment.

Cliniko

• Annual discount

  One month free with annual billing

  Cliniko's pricing FAQ says paying annually gives one month free every year, on top of the initial trial.

• Nonprofit

  Free for charities and educational institutions

  Registered charities and educational institutions can use Cliniko free; they arrange the free subscription by contacting the company.

Halaxy

No public discounts listed.