Clinicea vs Cliniko (2026): which should you pick?

Pick Clinicea if

• Fits if you're a solo practitioner outside the US who wants a per-practitioner price
• Works for clinics that want a trial before they talk to sales

Look elsewhere if

• Skip it if you need US dollar pricing, as only ringgit is shown
• Pricey if you need custom EMR forms, quoted at MYR 499 to 1,799 once
• Watch out: the patient portal is MYR 149 a month per clinic, and lab and pharmacy modules are add-ons
• Tight if you want an API, white-labelling or the Growth Program, which need Enterprise at MYR 149

Pick Cliniko if

• Fits if you run an allied health clinic with classes such as pilates as well as one-on-one visits
• Works for clinics with lots of reception and admin staff, since only practitioners are charged

Look elsewhere if

• Not for you if you bill US insurance from inside the app, as claims come only through third-party apps
• Skip it if you want AI notes built in or a native phone app; neither is on Cliniko's own feature pages
• Watch out: prices step up in bands, so a clinic of 6 pays $145 a month, the same as one of 8
• Watch out: SMS reminders use prepaid credits at 10¢ a message, and connected apps may charge their own fees
• Watch out: telehealth stays locked during the trial until you add a card

Clinicea

• Prices are listed only in Malaysian ringgit; no US dollar price is published.
• Onboarding is quoted separately: custom EMR forms cost MYR 499 to 1,799 one time, depending on how many forms.
• The patient portal (MYR 149 a month per clinic), lab and pharmacy modules are add-ons.
• The pricing page shows only demo booking, not self-serve sign-up.

Cliniko

• Prices step up in bands: a clinic with 6 practitioners pays $145 a month, the same as one with 8.
• SMS reminders use prepaid credits at 10¢ per message; connected third-party apps may charge their own fees.
• Cliniko's feature pages list no insurance claim filing or AI scribe of its own; those come from third-party connected apps.
• There are no native mobile apps; the calendar and notes are mobile-friendly pages in the browser.

Clinicea

Customizable EMR

Paper intake and consent forms are digitized into the clinic's own record layout, with visit comparison and an imaging tool.

Scheduling and financials

Appointment scheduling, billing, packages and inventory management are part of the base plan.

Online booking and feedback

From Pro, a clinic's website can take bookings, and virtual assistants send intake forms and collect feedback automatically.

Growth and loyalty tools

Enterprise adds memberships, a referral program, a loyalty program and the CallBox call-tracking tool.

Add-on modules

Lab, pharmacy, remote self-registration, white-labeled email and a patient portal are sold separately.

API and integrations

API access is on Enterprise. The vendor lists links to payment, SMS, calendar and email services.

Cliniko

Calendar and online bookings

Clients book and cancel online around the clock. The calendar handles repeat appointments, wait lists, multiple locations, time zones, and groups or classes such as pilates.

Telehealth

Video consultations are built in. During the free trial they unlock only once a credit card is on file.

Treatment notes and forms

Fully configurable note templates, body charts, draft notes, letters and medical alerts, plus online intake forms and questionnaires that save to the patient record.

Invoicing, payments and stock

Invoices from the calendar, online payments, prepayments, concessions, statements, product sales with stock levels, expenses, and automatic sync to Xero.

Reminders and SMS

Automated SMS and email reminders and follow-ups, bulk SMS and two-way replies logged on the client record, using prepaid credits at 10¢ a message.

API and connected apps

A public API, and a directory of 94 connected apps, mostly third-party, for AI notes and receptionists, booking sites, exercise programs and reporting.

Clinicea

• StarterMYR 69

  per practitioner / month

  For solo practitioners: customizable EMR, scheduling, financials, inventory management and reporting.

• ProMYR 79

  per practitioner / month

  Starter plus online booking, package management, automated feedback collection and a virtual assistant for intake forms.

• EnterpriseMYR 149

  per practitioner / month

  Pro plus CallBox, the Growth Program (memberships, referrals, loyalty), API access, smart analytics and white-labeling.

Cliniko

• 1 practitioner$45

  per month for 1 practitioner

  Every feature, with unlimited patients, admin and reception users, locations and file storage.

• 2 to 5 practitioners$95

  per month for up to 5 practitioners

  Same features as every plan; the price covers any number of practitioners from 2 to 5.

• 6 to 8 practitioners$145

  per month for up to 8 practitioners

  Same features as every plan, for clinics of 6 to 8 practitioners.

• 9 to 12 practitioners$195

  per month for up to 12 practitioners

  Same features as every plan, for clinics of 9 to 12 practitioners.

• 13 to 25 practitioners$295

  per month for up to 25 practitioners

  Same features as every plan, for clinics of 13 to 25 practitioners.

• 26 to 200 practitioners$395

  per month for up to 200 practitioners

  Same features as every plan, for clinics of 26 to 200 practitioners.

Clinicea

No public discounts listed.

Cliniko

• Annual discount

  One month free with annual billing

  Cliniko's pricing FAQ says paying annually gives one month free every year, on top of the initial trial.

• Nonprofit

  Free for charities and educational institutions

  Registered charities and educational institutions can use Cliniko free; they arrange the free subscription by contacting the company.