Confluence vs Guru

Confluence

• Teams that run Jira and want documentation linked to their issues
• Company wikis and intranets organized into spaces per team or project
• Small teams: the Free plan covers up to 10 users

Guru

• Companies that want one verified source of answers for staff and AI tools
• Support, sales and IT teams that need cited answers inside Slack or Teams
• Organizations that need audit trails and permission-aware AI answers

Confluence

• The Free plan stops at 10 users and 2 GB of storage and has no space or page permission settings.
• The pricing page's default prices ($5.42 Standard, $10.44 Premium) are per-user averages for a 300-user team; the first 100 users cost $6.70 or $13.20 each.
• Enforced SSO and SCIM need a separate Atlassian Guard Standard subscription on every plan except Enterprise, which is sold on annual contracts only.
• The self-managed Data Center edition reaches end of life on March 28, 2029, when its subscriptions expire and it becomes read-only.

Guru

• Guru publishes no prices: its pricing page describes custom packages scoped with the sales team, and the site offers no self-serve signup.
• Every invited user takes a paid seat, including people who only read content.
• There is no native mobile app; phones use a mobile web app or Slack, and Guru says its desktop experience has the most complete functionality.
• Canceling requires written notice at least 15 days before the renewal date, and Guru does not issue refunds.

Confluence

Pages and spaces

Pages hold project plans, meeting notes and policies, and are grouped into spaces with a page tree. Several people can edit at once, with inline and page comments and version history.

Whiteboards

Freeform canvases for brainstorming and diagrams, with built-in links to Jira. Free allows 3 active whiteboards per user, Standard 10, and Premium and Enterprise have no limit.

Databases

Structured collections that gather information from Jira and other apps and can be laid out as tables, cards or boards.

Rovo AI

Rovo Search, Chat and Agents come with paid plans and are metered in monthly credits: 25 per user on Standard, 70 on Premium and 150 on Enterprise.

Automation

Rule-based automation with templates and a low-code builder. Monthly allowances run from 50 steps per subscription on Free to 500 steps per user on Enterprise.

Permissions and external sharing

Paid plans add space and page permissions, view-only public links, anonymous access and up to 5 free guests per paid user, each limited to a single space.

Guru

Verified knowledge base

Knowledge is organized into collections and kept current through verification. Usage signals, content age and policy rules handle most checks, and the rest are routed to assigned experts.

Knowledge Agents

Chat-style agents answer questions with citations, run multi-step research across sources and can act in connected systems, such as creating a ticket, as the signed-in user.

Search across connected sources

More than 100 connectors bring enterprise apps, databases and file systems into one search index, and each source keeps its original access permissions.

AI-drafted documentation

Agents turn conversations, meetings and tickets into draft documents and route them to subject-matter experts for review before anything is published.

Answers inside other tools

Guru answers questions in Slack and Microsoft Teams, in a browser extension for Chrome, Edge and Opera, and through an MCP server that AI tools can query.

Governance controls

Role-based access, SAML SSO and SCIM, audit logs with lineage, and DLP masking that redacts personal and sensitive data when content is ingested.

Confluence

• Free$0

  Up to 10 users on one site with 2 GB of file storage, 3 active whiteboards per user and community support.

• Standard$6.70

  per user / month, billed monthly (first 100 users)

  250 GB of storage, page permissions, guests, public links and 25 Rovo credits per user. Annual billing is $680 a year for up to 10 users.

• Premium$13.20

  per user / month, billed monthly (first 100 users)

  Unlimited storage and whiteboards, analytics, company hub, 24/7 critical-issue support and a 99.9% uptime SLA. $1,300 a year for up to 10 users.

• EnterpriseCustom

  Annual contracts through sales: Atlassian Guard Standard included, up to 150 sites, Atlassian Analytics and a 99.95% uptime SLA.

Guru

• Custom packageCustom

  Quoted by sales from an organization's scale, knowledge complexity and AI maturity; includes platform access and a team of solution engineers.

Confluence

• Annual discount

  Save up to 17% with annual billing

  The pricing page's billing toggle states a saving of up to 17% on annual plans. Annual prices are set by user tier: Standard is $680 a year and Premium $1,300 a year for up to 10 users.

• Nonprofit

  75% off for eligible nonprofits

  Atlassian's licensing page offers Confluence Cloud at 75% off to eligible Community customers: registered nonprofits and social enterprises, verified through Goodstack.

• Education

  75% off for academic institutions

  Academic licenses give eligible schools, colleges and affiliated research institutes 75% off the list price of Confluence Standard, Premium and Enterprise.

• Education

  75% off Classroom licenses

  Eligible college students, graduate students and teachers using Confluence for classroom or learning activities get 75% off Standard and Premium.

Guru

• Nonprofit

  Guru for Good nonprofit pricing

  Guru for Good offers the product at a reduced cost to eligible 501(c)(3) nonprofits that contact the company. The pricing page does not state the size of the discount.