Datto RMM vs Level (2026): which should you pick?
As of Nov 13, 2026, Level grades higher than Datto RMM: 2.6 against 2.0 out of 4.0.
Checked Nov 13, 2026 · graded Nov 13, 2026 by ToolGPA
Level grades higher on value for money and the free plan. They get the same grade on features, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Datto RMM
Cloud RMM for MSPs and IT departments, with Microsoft 365 tools
Free trial
Level
Remote monitoring and management priced per managed device
Free plan · from $2/mo
Which one is for you
Pick Datto RMM if
- Fits if you run IT for several clients and want policy-based automation
- Works for a team on Microsoft 365 and Intune
Look elsewhere if
- Not for you if you want a published price: you have to request one
- Skip it if you manage many Linux machines and want browser remote control, which covers Windows and macOS
- Watch out: ransomware detection needs its own licence and runs on supported Windows devices
- Watch out: Kaseya also sells Datto RMM inside its Kaseya 365 Endpoint subscription, so the buying route can differ
Pick Level if
- Fits if you look after 10 devices or fewer and want a free monitoring tool
- Works for small IT shops that already run a separate PSA for tickets
Look elsewhere if
- Skip it if you want tickets inside the same product, as Level has no ticketing
- Tight if your fleet is just over 10: the paid rate then applies to every device, so 11 devices cost $22 a month
- Watch out: billing uses the peak device count in the month
- Too light for large fleets, since the calculator stops at 2,000 devices and more needs a quote
- Too light for anyone who wants many integrations, as the published list is short
How we grade them
| 2.0GPADatto RMMFair | 2.6GPALevelGood | |
|---|---|---|
| Value for money | CNo price is published: the pricing page asks you to request pricing and says partners set their own, so there is nothing to grade and it sits at the ordinary C. | B$2 per device per month, under the category's $2.78 cheaper-quarter start, and the first 10 devices are free. It counts per device, so a larger fleet adds up fast. |
| Free plan and trial | DA trial is offered on request through a form, with its length and card rules unstated. No free plan. | B10 devices free with every feature and no time limit. A home lab or a small shop can stay there, but an 11th device moves the whole fleet onto paid billing. |
| Features | CMonitoring, patching, policy automation, remote access, Microsoft 365 and Intune management and network discovery. The listing shows gaps: Web Remote is for Windows and macOS, and ransomware detection needs its own licence. | CBrowser remote control, patching, scripting, monitoring and an API are in the listing. There is no built-in ticketing or PSA, which the listing names as a gap in the core work. |
| Ease of use | CNo store rating on record. You deploy agents and set up policies before it is useful. | CNo store rating on record. Agents have to be installed on each device and the automations written before it does much. |
| Platforms and integrations | BWeb console with agents for Windows, Mac and Linux, and Microsoft 365, Intune and IT Glue integrations. No phone app is listed. | BWeb console with agents for Windows, macOS and Linux, a public API and PSA connections such as HaloPSA and ConnectWise. No phone apps or phone management are listed. |
| Best for | cloud device management for IT providers | remote monitoring for small fleets, free up to 10 devices |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Datto RMM and Level. How we grade
Where they differ
- Datto RMM also covers reports.
In commonWebWindowsmacOSLinuxPublic APIWorkflow automationRemote desktop
At a glance
| Datto RMM | Level | |
|---|---|---|
| Pricing | Free trial | Free plan |
| Starts at | Not published | $2 per device / month, billed monthly |
| Free plan | None | The first 10 devices are free with every feature included and no time limit. |
| Free trial | Trial offered on request through a form; terms are not stated. | None listed |
| Web | ||
| macOS | ||
| Windows | ||
| Linux | ||
| Made by | Datto | Level Software, Inc. |
| Price read from | Not confirmed | level.io |
| Checked | Nov 13, 2026 | Nov 13, 2026 |
Worth knowing
Datto RMM
- No prices are published; the pricing page asks visitors to request pricing and says partners set their own pricing plans.
- Web Remote is described for supported Windows and macOS devices, so Linux endpoints are managed without browser remote control.
- Ransomware detection needs its own license and runs on supported Windows devices.
- Datto describes itself as a Kaseya company, and Kaseya also sells Datto RMM inside its Kaseya 365 Endpoint subscription.
Level
- Level is an RMM only: it has no built-in ticketing or PSA, so tickets come through integrations.
- Billing uses the peak device count in the month, and the paid rate applies to every device once an 11th is added.
- The public calculator stops at 2,000 devices; larger fleets need a custom quote.
- Published integrations are PSA, documentation and incident tools plus the API, a short list next to larger RMM suites.
Key features
Datto RMM
- Monitoring and alerting
- Watches availability, performance, services and processes on endpoints and network devices, and can raise tickets, fire webhooks or run responses.
- Patch management
- Automates Windows patching through policies, handles macOS and Linux updates with reusable components, and updates supported third-party apps.
- Policy-based automation
- More than 500 pre-built components install apps, run scripts and monitor conditions, deployed as quick or scheduled jobs.
- Web Remote
- Browser-based remote control for supported Windows and macOS devices, with chat and PowerShell where supported.
- Microsoft 365 and Intune
- Manages Microsoft 365 users (password resets, sign-in blocks, onboarding) and supported Intune-enrolled devices from the same console.
- Network discovery
- Discovers devices across site subnets, draws topology maps and monitors network devices through SNMP and ping.
Level
- Remote control in the browser
- Opens a desktop session on Windows, macOS or Linux from the device list with no separate viewer, with terminal and file explorer in the same tab.
- Patch management
- Schedules operating-system updates and third-party app updates, using WinGet on Windows, Homebrew on macOS and native package managers on Linux.
- Automations and scripting
- Runs repeatable work against one device, a group or the whole fleet, and runs scripts with live output.
- Monitoring and alerting
- Watches device conditions in real time and notifies the right team when they change.
- CLI and public API
- A command-line tool called lvl and a REST API let teams query devices, trigger automations and build custom workflows.
- Security controls
- SSO, two-factor authentication, role-based permissions, IP restrictions for remote sessions and an audit trail of sessions.
Plans
Datto RMM
Pricing could not be confirmed. See datto.com.
Level
Free$0
Up to 10 devices with every feature included. Pricing starts when an 11th device is added.
Paid$2
per device / month, billed monthly
All features at one rate on the whole fleet, so 11 devices cost $22 a month and 50 cost $100. Unlimited technicians.
VolumeCustom
Volume pricing for deployments above 2,000 devices, arranged with Level.
Common questions
Which is cheaper, Datto RMM or Level?
As of Nov 13, 2026, Datto RMM has no price we could confirm, and Level starts at $2 per device / month, billed monthly.
Which has a free plan, Datto RMM or Level?
As of Nov 13, 2026, only Level has a free plan. Datto RMM does not, though it has a free trial.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.