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Level vs NinjaOne (2026): which should you pick?

As of Nov 13, 2026, Level grades higher than NinjaOne: 2.6 against 2.4 out of 4.0.

Checked Nov 12, 2026 and Nov 13, 2026 · graded Nov 12, 2026 and Nov 13, 2026 by ToolGPA

Level grades higher on value for money and the free plan. NinjaOne grades higher on features. They get the same grade on ease of use and platforms.

Price, platforms and features side by side. The table says where each price was read and when.

Level

Remote monitoring and management priced per managed device

Free plan · from $2/mo

NinjaOne

Endpoint management platform with built-in remote access

Free trial · from $1.50/mo

Which one is for you

Pick Level if

  • Fits if you look after 10 devices or fewer and want a free monitoring tool
  • Works for small IT shops that already run a separate PSA for tickets

Look elsewhere if

  • Skip it if you want tickets inside the same product, as Level has no ticketing
  • Tight if your fleet is just over 10: the paid rate then applies to every device, so 11 devices cost $22 a month
  • Watch out: billing uses the peak device count in the month
  • Too light for large fleets, since the calculator stops at 2,000 devices and more needs a quote
  • Too light for anyone who wants many integrations, as the published list is short

Pick NinjaOne if

  • Fits if you manage a fleet of company computers and need patching and remote access together
  • Works for managed service providers

Look elsewhere if

  • Skip it if you want one person's remote desktop, as it's priced and built per endpoint
  • Watch out: full pricing isn't published and the range depends on region and products bought
  • Tight if you need month-to-month billing, as it's available case by case
  • Pricey if you add backup or mobile device management, as those are separate products on the quote form

How we grade them

2.6GPALevelGood2.4GPANinjaOneFair
Value for money
B$2 per device per month, under the category's $2.78 cheaper-quarter start, and the first 10 devices are free. It counts per device, so a larger fleet adds up fast.
CAbout $3.75 per endpoint a month at 50 or fewer endpoints, by quote. That's roughly $187 a month for a 50-device office, and full pricing isn't published.
Free plan and trial
B10 devices free with every feature and no time limit. A home lab or a small shop can stay there, but an 11th device moves the whole fleet onto paid billing.
CA 14-day free trial, with no free plan after it. The pages read don't say whether a card is needed.
Features
CBrowser remote control, patching, scripting, monitoring and an API are in the listing. There is no built-in ticketing or PSA, which the listing names as a gap in the core work.
BRemote access, monitoring, patching, automation, auto-remediation, Katana AI and a self-service portal with a mobile app. Nothing in the listing is missing for managing devices.
Ease of use
CNo store rating on record. Agents have to be installed on each device and the automations written before it does much.
CNo rating on record. Agents go on every endpoint, and policies and automation take setup.
Platforms and integrations
BWeb console with agents for Windows, macOS and Linux, a public API and PSA connections such as HaloPSA and ConnectWise. No phone apps or phone management are listed.
BWeb, Windows, Mac and Linux, with CrowdStrike, Microsoft Intune, SentinelOne and ServiceNow links. No phone platforms are listed.
Best forremote monitoring for small fleets, free up to 10 devicesmanaging and fixing company computers from one console

The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Level and NinjaOne. How we grade

Price against what you get

Level starts at $2 a month and scores 2.3 out of 4 on features, ease of use and platforms. NinjaOne starts at $1.50 a month and scores 2.7.

NinjaOne scores higher and starts $0.50 a month lower. Of the other remote desktop apps on the chart, 6 score higher than Level for less, and none scores higher than NinjaOne for less.

Features, ease of use and platforms, averaged

D1.0C2.0B3.0A4.0Free$0.5$1$2$5$10$20$50$100$200$500More for lessCosts more, scores moreCosts less, scores lessCosts more, scores lessLevelNinjaOne

What paid plans start at, a month (each step along is roughly double) →

  • The best score at each price
  • Has a free plan
  • No free plan
The full chart of remote desktop apps, and the best at every price

Where they differ

    In commonWebWindowsmacOSLinuxWorkflow automationRemote desktop

    At a glance

    LevelNinjaOne
    PricingFree planFree trial
    Starts at$2 per device / month, billed monthly$1.50 to $3.75 per endpoint / month, by volume; quote required
    Free planThe first 10 devices are free with every feature included and no time limit.None
    Free trialNone listed14-day free trial.
    Web
    macOS
    Windows
    Linux
    Made byLevel Software, Inc.NinjaOne
    Price read fromlevel.ioninjaone.com
    CheckedNov 13, 2026Nov 12, 2026

    Worth knowing

    Level

    • Level is an RMM only: it has no built-in ticketing or PSA, so tickets come through integrations.
    • Billing uses the peak device count in the month, and the paid rate applies to every device once an 11th is added.
    • The public calculator stops at 2,000 devices; larger fleets need a custom quote.
    • Published integrations are PSA, documentation and incident tools plus the API, a short list next to larger RMM suites.

    NinjaOne

    • Full pricing is not published; the page gives a range and asks for a quote.
    • The stated range applies to the commercial, non-FedRAMP instance and varies by region and products purchased.
    • Month-to-month billing is available case by case, and non-promotional partners cancel with 60 days' notice.
    • Backup, mobile device management and remote access are listed as separate products of interest on the quote form.

    Key features

    Level

    Remote control in the browser
    Opens a desktop session on Windows, macOS or Linux from the device list with no separate viewer, with terminal and file explorer in the same tab.
    Patch management
    Schedules operating-system updates and third-party app updates, using WinGet on Windows, Homebrew on macOS and native package managers on Linux.
    Automations and scripting
    Runs repeatable work against one device, a group or the whole fleet, and runs scripts with live output.
    Monitoring and alerting
    Watches device conditions in real time and notifies the right team when they change.
    CLI and public API
    A command-line tool called lvl and a REST API let teams query devices, trigger automations and build custom workflows.
    Security controls
    SSO, two-factor authentication, role-based permissions, IP restrictions for remote sessions and an audit trail of sessions.

    NinjaOne

    Remote access
    The RMM page says technicians can take direct control of managed endpoints with one of four NinjaOne remote access solutions.
    Monitoring and patching
    Devices are monitored in real time with alerts, and Windows, macOS and Linux patching covers over 200 third-party applications.
    Automation and auto-remediation
    Condition-based scripts can fix stopped services, missed reboots and missing applications, and endpoint tasks such as app installs can be automated.
    Katana AI
    Katana AI summarizes device health and alerts across client environments and recommends scripts and next steps.
    Self-service portal and mobile app
    End users get a self-service portal for remote access and tickets, and technicians have a mobile app for client devices.

    Plans

    Level

    • Free$0

      Up to 10 devices with every feature included. Pricing starts when an 11th device is added.

    • Paid$2

      per device / month, billed monthly

      All features at one rate on the whole fleet, so 11 devices cost $22 a month and 50 cost $100. Unlimited technicians.

    • VolumeCustom

      Volume pricing for deployments above 2,000 devices, arranged with Level.

    NinjaOne

    • Per-device pricingCustom

      Tiered by endpoint count: about $3.75 per endpoint a month at 50 or fewer, falling to $1.50 at 10,000, by quote.

    Common questions

    Which is cheaper, Level or NinjaOne?

    As of Nov 13, 2026, NinjaOne is cheaper to start with: $1.50 a month, against $2 a month for Level. Level starts at $2 per device / month, billed monthly, and NinjaOne starts at $1.50 to $3.75 per endpoint / month, by volume; quote required.

    Which has a free plan, Level or NinjaOne?

    As of Nov 13, 2026, only Level has a free plan. NinjaOne does not, though it has a free trial.

    More comparisons

    How this page was made

    • The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
    • The grades are our own, from each tool’s review or report card. The GPA is their average.
    • Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
    • The differences and the answers to the questions are worked out from those listings.
    How we review and grade