LogMeIn Resolve vs NinjaOne (2026): which should you pick?
As of Nov 12, 2026, NinjaOne grades higher than LogMeIn Resolve: 2.4 against 2.2 out of 4.0.
Checked Oct 18, 2026 and Nov 12, 2026 · graded Oct 18, 2026 and Nov 12, 2026 by ToolGPA
NinjaOne grades higher on features. They get the same grade on value for money, the free plan, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
LogMeIn Resolve
Remote support and device management for IT teams, by endpoint
NinjaOne
Endpoint management platform with built-in remote access
Which one is for you
Pick LogMeIn Resolve if
- Fits if you want remote access, patching and tickets from one vendor
- Works for small IT teams with Windows, Mac and Android machines and several technicians sharing them
Look elsewhere if
- Skip it if you look after Linux machines, as there's no Linux support on record
- Pricey if you mostly help people on demand, an add-on on Starter and included from Advanced at $63 a month
- Too light for supporting iPhones, iPads or Chromebooks, which are view-only
- Tight if you have only a handful of machines, since every paid plan starts at 25 endpoints
- Watch out: the Free plan's limits aren't listed, and the trial asks for a business email
Pick NinjaOne if
- Fits if you manage a fleet of company computers and need patching and remote access together
- Works for managed service providers
Look elsewhere if
- Skip it if you want one person's remote desktop, as it's priced and built per endpoint
- Watch out: full pricing isn't published and the range depends on region and products bought
- Tight if you need month-to-month billing, as it's available case by case
- Pricey if you add backup or mobile device management, as those are separate products on the quote form
How we grade them
| 2.2GPALogMeIn ResolveFair | 2.4GPANinjaOneFair | |
|---|---|---|
| Value for money | CStarter is $23 a month for 25 endpoints billed annually, with unlimited users, so one technician looking after a small office pays about what Splashtop charges and more than Zoho Assist for the same job. The catch: on-demand help isn't in Starter, and the first plan with it is Advanced at $63. | CAbout $3.75 per endpoint a month at 50 or fewer endpoints, by quote. That's roughly $187 a month for a 50-device office, and full pricing isn't published. |
| Free plan and trial | CA Free plan exists, as the trial falls back to it, but LogMeIn doesn't list its limits. The 14-day trial of Advanced needs no card, though it asks for a business email. | CA 14-day free trial, with no free plan after it. The pages read don't say whether a card is needed. |
| Features | CUnattended access, on-demand support, monitoring, Windows patching and built-in ticketing, with mobile device management on Complete. The gaps it lists itself: iPhones, iPads and Chromebooks are view-only, and Starter has no remote support licence. | BRemote access, monitoring, patching, automation, auto-remediation, Katana AI and a self-service portal with a mobile app. Nothing in the listing is missing for managing devices. |
| Ease of use | CNo App Store rating on record. Monitoring, alerts, patch policies and ticketing are all things to set up, and every plan starts at 25 endpoints, so expect some learning before it pays off. | CNo rating on record. Agents go on every endpoint, and policies and automation take setup. |
| Platforms and integrations | BWeb, Windows, Mac, iPhone and Android, with Microsoft Teams and Active Directory, and Bitdefender and Acronis sold as add-ons. There's no Linux and no API on record, which keeps it at B. | BWeb, Windows, Mac and Linux, with CrowdStrike, Microsoft Intune, SentinelOne and ServiceNow links. No phone platforms are listed. |
| Best for | remote access, patching and tickets in one | managing and fixing company computers from one console |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: LogMeIn Resolve and NinjaOne. How we grade
Price against what you get
LogMeIn Resolve starts at $23 a month and scores 2.3 out of 4 on features, ease of use and platforms. NinjaOne starts at $1.50 a month and scores 2.7.
NinjaOne scores higher and starts $21.50 a month lower. Of the other remote desktop apps on the chart, 10 score higher than LogMeIn Resolve for less, and none scores higher than NinjaOne for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- LogMeIn Resolve also covers help desk.
- NinjaOne also covers workflow automation.
At a glance
| LogMeIn Resolve | NinjaOne | |
|---|---|---|
| Pricing | Free plan | Free trial |
| Starts at | $23 per month for 25 endpoints, billed annually ($29 billed monthly) | $1.50 to $3.75 per endpoint / month, by volume; quote required |
| Free plan | A Free plan exists: the 14-day trial falls back to it if you do not subscribe. Its limits are not stated on the pricing page. | None |
| Free trial | 14-day free trial of the Advanced tier, no credit card required; business email needed | 14-day free trial. |
| Web | ||
| macOS | ||
| Windows | ||
| Linux | ||
| iOS | ||
| Android | ||
| Made by | GoTo | NinjaOne |
| Price read from | logmein.com | ninjaone.com |
| Checked | Oct 18, 2026 | Nov 12, 2026 |
Worth knowing
LogMeIn Resolve
- Every paid plan starts at a minimum of 25 endpoints; each endpoint is $0.92 to $3.00 a month on annual billing, depending on the plan.
- Starter does not include a remote support licence for helping people on demand; it is an add-on.
- iPhone, iPad and Chromebook support is view-only; full control is for Windows, Mac and Android.
- The product has been renamed from GoTo Resolve to LogMeIn Resolve and now sits on logmein.com.
NinjaOne
- Full pricing is not published; the page gives a range and asks for a quote.
- The stated range applies to the commercial, non-FedRAMP instance and varies by region and products purchased.
- Month-to-month billing is available case by case, and non-promotional partners cancel with 60 days' notice.
- Backup, mobile device management and remote access are listed as separate products of interest on the quote form.
Key features
LogMeIn Resolve
- Unattended remote access
- Reach managed computers without anyone present, with file transfer, admin mode, session recording, in-session VoIP and several technicians in one session.
- Instant remote support
- Remote support agents can start clientless sessions on any computer: control of Windows and Mac and Android devices, and view-only on iOS and Chromebooks.
- Monitoring and patching
- Advanced adds performance monitoring, alerts, custom script alerts, remote execution and Windows updates; Complete adds application patching and policies.
- Built-in ticketing
- Incident management, an end-user portal, a Microsoft Teams integration, custom fields and a custom help desk domain, linked to remote support.
- AI credits
- Each endpoint brings one AI credit a month for features such as Dynamic Insights reports from plain-language prompts and the Virtual Technician.
- Security add-ons
- Optional endpoint protection powered by Bitdefender, backup and disaster recovery powered by Acronis, and camera share for support beyond the screen.
NinjaOne
- Remote access
- The RMM page says technicians can take direct control of managed endpoints with one of four NinjaOne remote access solutions.
- Monitoring and patching
- Devices are monitored in real time with alerts, and Windows, macOS and Linux patching covers over 200 third-party applications.
- Automation and auto-remediation
- Condition-based scripts can fix stopped services, missed reboots and missing applications, and endpoint tasks such as app installs can be automated.
- Katana AI
- Katana AI summarizes device health and alerts across client environments and recommends scripts and next steps.
- Self-service portal and mobile app
- End users get a self-service portal for remote access and tickets, and technicians have a mobile app for client devices.
Plans
LogMeIn Resolve
Free$0
What an account keeps after the trial if no paid plan is bought. LogMeIn does not list its limits on the pricing page.
Starter$23
per month for 25 endpoints, billed annually ($29 billed monthly)
Unattended access to managed Windows, Mac and Android devices, terminal, background file manager and screen blanking. $276 a year; remote support is an add-on.
Advanced$63
per month for 25 endpoints, billed annually ($78 billed monthly)
Adds monitoring and alerts, Windows patching, ticketing, remote execution and one remote support licence. $749 a year.
Complete$75
per month for 25 endpoints, billed annually ($94 billed monthly)
Adds mobile device management, application patching, patch policies, self-healing alerts and problem management. $899 a year.
NinjaOne
Per-device pricingCustom
Tiered by endpoint count: about $3.75 per endpoint a month at 50 or fewer, falling to $1.50 at 10,000, by quote.
Ways to pay less
LogMeIn Resolve
- Annual discount
Annual billing saves about 20%
The pricing page shows savings of about 20% on annual billing: Starter is $23 a month billed annually against $29 billed monthly.
NinjaOne
No public discounts listed.
Common questions
Which is cheaper, LogMeIn Resolve or NinjaOne?
As of Nov 12, 2026, NinjaOne is cheaper to start with: $1.50 a month, against $23 a month for LogMeIn Resolve. LogMeIn Resolve starts at $23 per month for 25 endpoints, billed annually ($29 billed monthly), and NinjaOne starts at $1.50 to $3.75 per endpoint / month, by volume; quote required.
Which has a free plan, LogMeIn Resolve or NinjaOne?
As of Nov 12, 2026, only LogMeIn Resolve has a free plan. NinjaOne does not, though it has a free trial.
Which platforms do LogMeIn Resolve and NinjaOne run on?
As of Nov 12, 2026, only LogMeIn Resolve lists iOS and Android apps and only NinjaOne lists a Linux app. Both list a web app and macOS and Windows apps. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.