TeamViewer
Remote access and IT support, free for personal use only
TeamViewer report card
Good · out of 4.0 · graded Oct 18, 2026
Best for helping family for free, or paid IT support
TeamViewer is the name most people know: free for helping your mum or reaching your own PC, with apps for every computer and phone and ties to ServiceNow, Jira and Intune. Work use is another story. The only dollar price we could read is Business at $619.99 a year for one user, and phones need a paid add-on.
Who TeamViewer is for
- Great if you're the one the family calls when the computer plays up
- Handy when your help desk already lives in ServiceNow, Jira or Intune
- Good for a small business with up to 200 machines to look after unattended
Who TeamViewer is not for
- Pricey if you're a one-person IT shop, as Business is $619.99 a year
- Skip it if you need to control iPhones or iPads, which only share their screen
- Not for you if your use is really work and you want it free, as the free version is personal only
Why TeamViewer gets a 2.6
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- DValue for money$619.99 a year for Business, one licensed user and up to 200 managed devices, is the only dollar price on record: it's the in-app purchase on the US App Store. For one technician doing the same job, Zoho Assist, Splashtop and LogMeIn Resolve's Starter all cost less. Its other plans couldn't be read in dollars.
- BFree plan and trialFree for personal use, with no cap on record for helping friends and family or reaching your own computers, phones and tablets. That's a plan one person can live on. Any work use needs a licence, which you can trial for 14 days.
- CFeaturesAttended and unattended access, file transfer, remote printing, Wake-on-LAN, black screen, session recording and AI summaries. The gaps it lists itself: phones and tablets need a paid add-on, iPhones and iPads only share their screen, and Business allows one connection at a time.
- BEase of use4.67 from 44,790 App Store ratings, just short of our A line. The person at the other end accepts and you're in, so there's not much to learn.
- APlatforms and integrationsWeb, Windows, Mac, Linux, iPhone and Android, with an API and connections to Intune, ServiceNow, Jira, Salesforce, Zendesk, Microsoft Teams and Google Meet. That's everything we look for.
What these grades rest on. Graded from this listing, whose facts were read from TeamViewer's own pages and its App Store listing on 18 October 2026, and its App Store rating. Not based on using the product, and shorter than our full reviews. How we review and grade.
Make TeamViewer? Put this grade on your site
Paste this where you want the badge. It links here and follows the grade if it changes. About badges
<a href="https://toolgpa.com/tools/teamviewer#review"><img src="https://toolgpa.com/badge/teamviewer.svg" alt="TeamViewer: 2.6 GPA on ToolGPA" width="196" height="56"></a>Where TeamViewer stands among remote desktop apps
TeamViewer's GPA of 2.6 is higher than 7 of the 15 other remote desktop apps we grade, and level with 2.
It stands best on platforms and integrations (A, above 13 of 15) and worst on value for money (D, above 0).
Its paid plans start at $51.67 a month when paid by the year, against a middle price of $10 for the category: 10 of the 10 others that charge start lower.
On features, ease of use and platforms it scores 3.0 out of 4. 2 tools score higher and cost less.
Each grade against the category
Every bar is all 16 remote desktop apps we grade, cut by the letter each got. TeamViewer’s own letter is outlined.
- DValue for moneyAbove 0 of 15, level with 1
- BFree plan and trialAbove 9 of 15, level with 4
- CFeaturesAbove 0 of 15, level with 11
- BEase of useAbove 5 of 15, level with 9
- APlatforms and integrationsAbove 13 of 15, level with 2
Price against what you get
Each dot is one of 12 remote desktop apps. Further left costs less, and higher up scores better on features, ease of use and platforms. Point at a dot to see which tool it is.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Keep TeamViewer, or make your own?
Keep it
To replace TeamViewer you would be making a fast, secure link to another computer through any network. That is not a weekend's work, with an AI app builder or without one.
It costs $619.99 a year.
What you could not
- A fast, secure link to another computer through any network.
- Apps for macOS, Windows, Linux, iOS and Android that stay in step with each other.
- It plugs into other products, Microsoft Intune, ServiceNow and Freshworks among them, and has an API.
- End-to-end encryption done properly.
- AI features, unless you pay a model provider for each request yourself.
- Sharing with other people, which means accounts and invitations.
What this rests on. TeamViewer’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is TeamViewer?
TeamViewer Remote lets you control a computer from another device to fix a problem or reach your files, with apps for Windows, macOS, Linux, iOS, Android and ChromeOS and a web app. It is mainly for IT and help desk support of other people's computers, sold as yearly licences by the number of unattended devices and users. The free version is for personal use only, such as helping family or reaching your own PC.
TeamViewer has a free plan. Paid plans start at $619.99 per year (Business, as an in-app purchase on the US App Store). See every plan
Good for
- Helping friends and family with computer problems at no cost
- IT staff and help desks supporting employees' or customers' computers
- Small businesses that need unattended access to up to 200 devices
- Organizations that connect remote support to ServiceNow, Jira or Intune
Worth knowing
- TeamViewer's website shows prices by visitor location and could not be read in US dollars; Remote Access, Premium and Corporate prices are missing here.
- The free version is for personal use only; any business or work use needs a paid licence, which TeamViewer offers to trial for 14 days.
- Licences are billed yearly and cap the number of managed devices and simultaneous connections, e.g. one connection at a time on Business.
- Supporting phones and tablets is a paid add-on; for iPhones and iPads it is screen sharing rather than control.
Key features
- Attended and unattended access
- Connect to any number of devices when someone at the other end accepts, or to a set number of managed devices without anyone present, depending on the licence.
- File transfer and remote printing
- Send and queue files between devices and print documents from the remote computer to your local printer.
- Wake-on-LAN and black screen
- Power on a remote computer, block local keyboard and mouse input, and black out its screen while you work on it.
- Session recording and switch sides
- Record and replay sessions, and swap who controls whom during a session. Custom branding of support sessions comes with paid licences.
- TeamViewer AI
- Business includes 25 AI credits a month, one per support session, for AI-guided troubleshooting and written session summaries.
- Mobile device support add-on
- An add-on to reach and support Android devices and share the screen of iPhones and iPads, alongside desktop-to-desktop connections.
TeamViewer pricing
- Starts at
- $619.99 per year (Business, as an in-app purchase on the US App Store)
- Free plan
- Free for personal use only: helping friends and family and reaching your own devices. Commercial use needs a paid licence.
- Free trial
- 14-day trial of a commercial plan
| Plan | Price | What you get |
|---|---|---|
| Free (personal use) | $0 | For non-commercial use only: remote help for friends and family and access to your own computers, phones and tablets. |
| Business | $619.99per year, as an in-app purchase in the iOS app | One licensed user, one connection at a time and up to 200 managed devices, with 25 AI credits a month. Price read on the US App Store. |
Read from apps.apple.com on Oct 18, 2026. Prices change, so confirm with TeamViewer before you buy.
Ways to pay less
- Nonprofit30% off for nonprofits and education
Registered nonprofit and educational organizations that apply through TeamViewer's form get a 30% discount.
Stated on teamviewer.com
How people rate the TeamViewer app
4.7
out of 5 for the iPhone and iPad app
- 5 stars86%
- 4 stars6%
- 3 stars2%
- 2 stars<1%
- 1 star5%
44,790 ratings on the App Store in the United States, read Oct 18, 2026. It rates the app, not everything the product does. See the listing
Works with
- Microsoft Intune
- ServiceNow
- Freshworks
- Jira
- Salesforce
- Zendesk
- Microsoft Teams
- Google Meet
TeamViewer alternatives
- TeamViewer vs AnyDesk
Free plan
- TeamViewer vs Splashtop
Free plan · from $23.99/yr
- TeamViewer vs RustDesk
Free plan · from $11.88/mo
- TeamViewer vs LogMeIn Resolve
Free plan · from $23/mo
- TeamViewer vs Zoho Assist
Free plan · from $10/mo
Common questions
Is TeamViewer free?
TeamViewer has a free plan. Free for personal use only: helping friends and family and reaching your own devices. Commercial use needs a paid licence. Paid plans start at $619.99 per year (Business, as an in-app purchase on the US App Store).
How much does TeamViewer cost?
TeamViewer lists 2 plans. Free (personal use): $0. Business: $619.99 per year, as an in-app purchase in the iOS app. Prices were read from apps.apple.com on Oct 18, 2026.
What platforms does TeamViewer work on?
TeamViewer is available on Web, Windows, macOS, Linux, iOS and Android.
Does TeamViewer offer any discounts?
TeamViewer publicly lists the following: 30% off for nonprofits and education.
How is TeamViewer rated?
TeamViewer's iPhone and iPad app averages 4.7 out of 5 from 44,790 ratings on the App Store in the United States, as read on Oct 18, 2026. That is the store's rating of the app, not a score from us.
Is TeamViewer open source?
TeamViewer is not described as open source on its own site, as read on Oct 18, 2026.
Is TeamViewer end-to-end encrypted?
TeamViewer describes itself as end-to-end encrypted on its own site. Nobody here has audited that.
Does TeamViewer have an API?
Yes. TeamViewer offers a public API, according to its own site.
What does TeamViewer integrate with?
TeamViewer's listing names Microsoft Intune, ServiceNow, Freshworks, Jira, Salesforce, Zendesk, Microsoft Teams and Google Meet. A listing names up to eight integrations, so it may connect to more.
Does TeamViewer have a free trial?
Yes. 14-day trial of a commercial plan.
Who makes TeamViewer?
TeamViewer is made by TeamViewer Germany GmbH.
What are the alternatives to TeamViewer?
The closest alternatives to TeamViewer in our directory are AnyDesk, Splashtop, RustDesk, LogMeIn Resolve and Zoho Assist. Each one has a side-by-side comparison with TeamViewer.
How does TeamViewer compare with other remote desktop apps?
TeamViewer's GPA of 2.6 is higher than 7 of the 15 other remote desktop apps we grade, and level with 2. It stands best on platforms and integrations (A, above 13 of 15) and worst on value for money (D, above 0).
Is TeamViewer good value for money?
ToolGPA grades TeamViewer D for value for money. Its paid plans start at $51.67 a month when paid by the year, against a middle price of $10 for the category: 10 of the 10 others that charge start lower. On features, ease of use and platforms it scores 3.0 out of 4. 2 tools score higher and cost less.
Could I make my own version of TeamViewer?
To replace TeamViewer you would be making a fast, secure link to another computer through any network. That is not a weekend's work, with an AI app builder or without one. It costs $619.99 a year. What you could not make: A fast, secure link to another computer through any network. Apps for macOS, Windows, Linux, iOS and Android that stay in step with each other. It plugs into other products, Microsoft Intune, ServiceNow and Freshworks among them, and has an API. End-to-end encryption done properly. This is a judgement from its listing. We have not built one.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Oct 18, 2026. What people say is linked where it appears.