Splashtop vs TeamViewer

Splashtop

• Reaching a home computer from the couch at no cost, or from anywhere for a small yearly fee
• People working from home who need their office computer from another device
• Designers and video editors who need accurate color and a stylus over a remote link
• IT teams and MSPs supporting staff or customers by concurrent technician

TeamViewer

• Helping friends and family with computer problems at no cost
• IT staff and help desks supporting employees' or customers' computers
• Small businesses that need unattended access to up to 200 devices
• Organizations that connect remote support to ServiceNow, Jira or Intune

Splashtop

• Splashtop Personal is free only on your home network and only for non-commercial use; working from home needs a business plan.
• Business plan prices are shown only as annual billing on the pricing page.
• Remote Support SOS is priced per concurrent technician, with the number of managed computers capped by the option you buy (10 or 300 per licence, up to 1,200).
• Enterprise, with single sign-on, APIs and the on-premises option, has no public price and is quoted by sales.

TeamViewer

• TeamViewer's website shows prices by visitor location and could not be read in US dollars; Remote Access, Premium and Corporate prices are missing here.
• The free version is for personal use only; any business or work use needs a paid licence, which TeamViewer offers to trial for 14 days.
• Licences are billed yearly and cap the number of managed devices and simultaneous connections, e.g. one connection at a time on Business.
• Supporting phones and tablets is a paid add-on; for iPhones and iPads it is screen sharing rather than control.

Splashtop

Unattended access to your own computers

Install the Streamer on a computer and reach it later from a phone, tablet or another computer, with file transfer and remote print.

On-demand support by session code

Remote Support SOS lets a technician connect to any computer or mobile device the user opens a session code on, with or without someone present on managed machines.

High-performance streaming

The Performance plan adds 4:4:4 color, up to 240 frames per second, high-fidelity audio, Wacom stylus support and USB passthrough for creative work.

Endpoint management add-on

Autonomous Endpoint Management adds real-time patching, monitoring and remediation, and is sold on its own or added to SOS and Enterprise.

Enterprise and on-premises

Enterprise adds single sign-on, granular and scheduled access, SIEM logging, cloud recording, APIs and unattended Android access, with an on-premises option.

Help desk and RMM integrations

Launch sessions from tools such as Freshservice, Jira, Jamf, Atera and Datto RMM, and manage Bitdefender antivirus from the Splashtop console.

TeamViewer

Attended and unattended access

Connect to any number of devices when someone at the other end accepts, or to a set number of managed devices without anyone present, depending on the licence.

File transfer and remote printing

Send and queue files between devices and print documents from the remote computer to your local printer.

Wake-on-LAN and black screen

Power on a remote computer, block local keyboard and mouse input, and black out its screen while you work on it.

Session recording and switch sides

Record and replay sessions, and swap who controls whom during a session. Custom branding of support sessions comes with paid licences.

TeamViewer AI

Business includes 25 AI credits a month, one per support session, for AI-guided troubleshooting and written session summaries.

Mobile device support add-on

An add-on to reach and support Android devices and share the screen of iPhones and iPads, alongside desktop-to-desktop connections.

Splashtop

• Personal$0

  Non-commercial use only, on your home Wi-Fi network, for up to 2 Windows or Mac computers. Working from home counts as commercial use.

• Anywhere Access Pack$23.99

  per year ($5.99 a month billed monthly)

  Add-on to Personal for reaching up to 2 home computers from anywhere over the internet. Personal use only.

• Solo$6

  per month, billed annually ($72 a year)

  One user with unattended access from any device, file transfer with drag and drop, and remote print.

• Pro$8.25

  per user / month, billed annually ($99 a year)

  Adds multi-monitor support, user roles and access management, chat, session recording and up to 3 users into one computer.

• Performance$13

  per user / month, billed annually ($149 a year)

  Adds 4:4:4 color accuracy, up to 240 frames per second, high-fidelity audio, remote stylus with Wacom Bridge and USB passthrough.

• Remote Support SOS$22

  per concurrent technician / month, billed annually

  $259 a year with 10 managed computers, or $399 a year with 300; on-demand sessions by code to unlimited computers and mobile devices.

TeamViewer

• Free (personal use)$0

  For non-commercial use only: remote help for friends and family and access to your own computers, phones and tablets.

• Business$619.99

  per year, as an in-app purchase in the iOS app

  One licensed user, one connection at a time and up to 200 managed devices, with 25 AI credits a month. Price read on the US App Store.

Splashtop

• Annual discount

  Anywhere Access Pack is cheaper paid yearly

  The pack costs $23.99 a year against $5.99 a month, which is $71.88 over twelve months: about two-thirds less.

• Other savings

  Volume discounts on Pro and Performance

  The pricing page marks volume discounts on the Pro and Performance plans for teams buying several user licences.

TeamViewer

• Nonprofit

  30% off for nonprofits and education

  Registered nonprofit and educational organizations that apply through TeamViewer's form get a 30% discount.