LogMeIn Resolve
Remote support and device management for IT teams, by endpoint
LogMeIn Resolve report card
Fair · out of 4.0 · graded Oct 18, 2026
Best for remote access, patching and tickets in one
LogMeIn Resolve, once GoTo Resolve, rolls remote access, monitoring, patching and ticketing into one tool priced by 25 endpoints, with as many technicians as you like. For a small IT team that's tidy. But helping people on demand is an add-on on Starter, there's no Linux on record, and iPhones and Chromebooks are view-only.
Who LogMeIn Resolve is for
- Great if you want remote access, patching and tickets from one vendor
- Handy when several technicians share the same 25 machines, as users are unlimited
- Good for small IT departments with Windows, Mac and Android devices
Who LogMeIn Resolve is not for
- Skip it if you look after Linux machines, as there's no Linux support on record
- Pricey if you mostly help people on demand, which starts on Advanced at $63 a month
- Too light for supporting iPhones or Chromebooks, which are view-only
Why LogMeIn Resolve gets a 2.2
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- CValue for moneyStarter is $23 a month for 25 endpoints billed annually, with unlimited users, so one technician looking after a small office pays about what Splashtop charges and more than Zoho Assist for the same job. The catch: on-demand help isn't in Starter, and the first plan with it is Advanced at $63.
- CFree plan and trialA Free plan exists, as the trial falls back to it, but LogMeIn doesn't list its limits. The 14-day trial of Advanced needs no card, though it asks for a business email.
- CFeaturesUnattended access, on-demand support, monitoring, Windows patching and built-in ticketing, with mobile device management on Complete. The gaps it lists itself: iPhones, iPads and Chromebooks are view-only, and Starter has no remote support licence.
- CEase of useNo App Store rating on record. Monitoring, alerts, patch policies and ticketing are all things to set up, and every plan starts at 25 endpoints, so expect some learning before it pays off.
- BPlatforms and integrationsWeb, Windows, Mac, iPhone and Android, with Microsoft Teams and Active Directory, and Bitdefender and Acronis sold as add-ons. There's no Linux and no API on record, which keeps it at B.
What these grades rest on. Graded from this listing, whose facts were read from LogMeIn's own pages on 18 October 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.
Make LogMeIn Resolve? Put this grade on your site
Paste this where you want the badge. It links here and follows the grade if it changes. About badges
<a href="https://toolgpa.com/tools/goto-resolve#review"><img src="https://toolgpa.com/badge/goto-resolve.svg" alt="LogMeIn Resolve: 2.2 GPA on ToolGPA" width="196" height="56"></a>Where LogMeIn Resolve stands among remote desktop apps
LogMeIn Resolve's GPA of 2.2 is higher than 0 of the 15 other remote desktop apps we grade, and level with 3.
It stands best on platforms and integrations (B, above 0 of 15) and worst on free plan and trial (C, above 0).
Its paid plans start at $23 a month, against a middle price of $10 for the category: 7 of the 10 others that charge start lower.
On features, ease of use and platforms it scores 2.3 out of 4. 6 tools score higher and cost less.
Each grade against the category
Every bar is all 16 remote desktop apps we grade, cut by the letter each got. LogMeIn Resolve’s own letter is outlined.
- CValue for moneyAbove 2 of 15, level with 9
- CFree plan and trialAbove 0 of 15, level with 8
- CFeaturesAbove 0 of 15, level with 11
- CEase of useAbove 0 of 15, level with 4
- BPlatforms and integrationsAbove 0 of 15, level with 12
Price against what you get
Each dot is one of 12 remote desktop apps. Further left costs less, and higher up scores better on features, ease of use and platforms. Point at a dot to see which tool it is.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Keep LogMeIn Resolve, or make your own?
Keep it
To replace LogMeIn Resolve you would be making a fast, secure link to another computer through any network. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 12 of the 15 other remote desktop apps grade higher. It costs $276 a year.
What you could make
- Help desk: an app builder makes this well.
What you could not
- A fast, secure link to another computer through any network.
- Apps for macOS, Windows, iOS and Android that stay in step with each other.
- AI features, unless you pay a model provider for each request yourself.
What this rests on. LogMeIn Resolve’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is LogMeIn Resolve?
LogMeIn Resolve, formerly GoTo Resolve, is remote access and support software from GoTo, mainly for IT teams and help desks looking after other people's computers. It combines unattended access to managed Windows, Mac and Android devices with monitoring, patching, ticketing and, on the top plan, mobile device management. Plans are priced per bundle of 25 endpoints with unlimited users.
LogMeIn Resolve has a free plan. Paid plans start at $23 per month for 25 endpoints, billed annually ($29 billed monthly). See every plan
Good for
- Small IT departments that want remote access, patching and tickets in one tool
- Help desks supporting staff on Windows, Mac and Android devices
- Organizations replacing several separate IT tools with one per-endpoint plan
Worth knowing
- Every paid plan starts at a minimum of 25 endpoints; each endpoint is $0.92 to $3.00 a month on annual billing, depending on the plan.
- Starter does not include a remote support licence for helping people on demand; it is an add-on.
- iPhone, iPad and Chromebook support is view-only; full control is for Windows, Mac and Android.
- The product has been renamed from GoTo Resolve to LogMeIn Resolve and now sits on logmein.com.
Key features
- Unattended remote access
- Reach managed computers without anyone present, with file transfer, admin mode, session recording, in-session VoIP and several technicians in one session.
- Instant remote support
- Remote support agents can start clientless sessions on any computer: control of Windows and Mac and Android devices, and view-only on iOS and Chromebooks.
- Monitoring and patching
- Advanced adds performance monitoring, alerts, custom script alerts, remote execution and Windows updates; Complete adds application patching and policies.
- Built-in ticketing
- Incident management, an end-user portal, a Microsoft Teams integration, custom fields and a custom help desk domain, linked to remote support.
- AI credits
- Each endpoint brings one AI credit a month for features such as Dynamic Insights reports from plain-language prompts and the Virtual Technician.
- Security add-ons
- Optional endpoint protection powered by Bitdefender, backup and disaster recovery powered by Acronis, and camera share for support beyond the screen.
LogMeIn Resolve pricing
- Starts at
- $23 per month for 25 endpoints, billed annually ($29 billed monthly)
- Free plan
- A Free plan exists: the 14-day trial falls back to it if you do not subscribe. Its limits are not stated on the pricing page.
- Free trial
- 14-day free trial of the Advanced tier, no credit card required; business email needed
| Plan | Price | What you get |
|---|---|---|
| Free | $0 | What an account keeps after the trial if no paid plan is bought. LogMeIn does not list its limits on the pricing page. |
| Starter | $23per month for 25 endpoints, billed annually ($29 billed monthly) | Unattended access to managed Windows, Mac and Android devices, terminal, background file manager and screen blanking. $276 a year; remote support is an add-on. |
| Advanced | $63per month for 25 endpoints, billed annually ($78 billed monthly) | Adds monitoring and alerts, Windows patching, ticketing, remote execution and one remote support licence. $749 a year. |
| Complete | $75per month for 25 endpoints, billed annually ($94 billed monthly) | Adds mobile device management, application patching, patch policies, self-healing alerts and problem management. $899 a year. |
Read from logmein.com on Oct 18, 2026. Prices change, so confirm with LogMeIn Resolve before you buy.
Ways to pay less
- Annual discountAnnual billing saves about 20%
The pricing page shows savings of about 20% on annual billing: Starter is $23 a month billed annually against $29 billed monthly.
Stated on logmein.com
Works with
- Microsoft Teams
- Active Directory
- Bitdefender
- Acronis
LogMeIn Resolve alternatives
- LogMeIn Resolve vs Zoho Assist
Free plan · from $10/mo
- LogMeIn Resolve vs ScreenConnect
Free trial · from $30/mo
- LogMeIn Resolve vs TeamViewer
Free plan · from $619.99/yr
- LogMeIn Resolve vs Splashtop
Free plan · from $23.99/yr
- LogMeIn Resolve vs AnyDesk
Free plan
Common questions
Is LogMeIn Resolve free?
LogMeIn Resolve has a free plan. A Free plan exists: the 14-day trial falls back to it if you do not subscribe. Its limits are not stated on the pricing page. Paid plans start at $23 per month for 25 endpoints, billed annually ($29 billed monthly).
How much does LogMeIn Resolve cost?
LogMeIn Resolve lists 4 plans. Free: $0. Starter: $23 per month for 25 endpoints, billed annually ($29 billed monthly). Advanced: $63 per month for 25 endpoints, billed annually ($78 billed monthly). Complete: $75 per month for 25 endpoints, billed annually ($94 billed monthly). Prices were read from logmein.com on Oct 18, 2026.
What platforms does LogMeIn Resolve work on?
LogMeIn Resolve is available on Web, Windows, macOS, iOS and Android.
Does LogMeIn Resolve offer any discounts?
LogMeIn Resolve publicly lists the following: Annual billing saves about 20%.
Does LogMeIn Resolve have a Linux app?
No Linux app was listed when its pages were read on Oct 18, 2026. LogMeIn Resolve is listed for Web, Windows, macOS, iOS and Android.
Is LogMeIn Resolve open source?
LogMeIn Resolve is not described as open source on its own site, as read on Oct 18, 2026.
What does LogMeIn Resolve integrate with?
LogMeIn Resolve's listing names Microsoft Teams, Active Directory, Bitdefender and Acronis. A listing names up to eight integrations, so it may connect to more.
Does LogMeIn Resolve have a free trial?
Yes. 14-day free trial of the Advanced tier, no credit card required; business email needed.
Who makes LogMeIn Resolve?
LogMeIn Resolve is made by GoTo.
What are the alternatives to LogMeIn Resolve?
The closest alternatives to LogMeIn Resolve in our directory are Zoho Assist, ScreenConnect, TeamViewer, Splashtop and AnyDesk. Each one has a side-by-side comparison with LogMeIn Resolve.
How does LogMeIn Resolve compare with other remote desktop apps?
LogMeIn Resolve's GPA of 2.2 is higher than 0 of the 15 other remote desktop apps we grade, and level with 3. It stands best on platforms and integrations (B, above 0 of 15) and worst on free plan and trial (C, above 0).
Is LogMeIn Resolve good value for money?
ToolGPA grades LogMeIn Resolve C for value for money. Its paid plans start at $23 a month, against a middle price of $10 for the category: 7 of the 10 others that charge start lower. On features, ease of use and platforms it scores 2.3 out of 4. 6 tools score higher and cost less.
Could I make my own version of LogMeIn Resolve?
To replace LogMeIn Resolve you would be making a fast, secure link to another computer through any network. That is not a weekend's work, with an AI app builder or without one. That makes this kind of software worth paying for, not this one in particular: 12 of the 15 other remote desktop apps grade higher. It costs $276 a year. What you could not make: A fast, secure link to another computer through any network. Apps for macOS, Windows, iOS and Android that stay in step with each other. AI features, unless you pay a model provider for each request yourself. This is a judgement from its listing. We have not built one.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Oct 18, 2026.