SolarWinds Dameware review (2026): is it worth $370 a month?
Remote support software for IT teams, sold as three products
Black Friday: is there a SolarWinds Dameware sale?
SolarWinds Dameware report card
Fair · out of 4.0 · graded Nov 12, 2026
Best for remote support for IT technicians
Dameware is SolarWinds' remote support tool for IT technicians, with attended and unattended sessions, Windows, Mac and Linux targets and a mobile app. Prices start at $370, $520 or $972 and the page never says how long a licence runs. It has no free plan and isn't meant for personal use.
Who SolarWinds Dameware is for
- Fits if you're an IT technician who supports many machines and wants one tool
- Works for teams already on SolarWinds Service Desk or Web Help Desk
Who SolarWinds Dameware is not for
- Pricey if you're one person helping family: it's a technician tool with no free plan
- Watch out: the page shows only starting prices and doesn't say how long a licence runs
- Tight if you want more than one technician at once on Remote Everywhere, which is one concurrent technician and 500 endpoint agents per licence
- Skip it if you don't want to run servers: Remote Support and Mini Remote Control are installed on your own
Why SolarWinds Dameware gets a 2.2
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- DValue for money$370, $520 or $972 starting prices, against a $10.00 middle for remote access tools, with the licence term not shown. A one-time $370 is over three years of that middle.
- CFree plan and trial14-day fully functional trial, with no free plan. The pages read don't say whether a card is needed.
- BFeaturesAttended and unattended support, Windows, Mac and Linux targets, a mobile app, chat, video, session records, security options and cloud or on-premises. Nothing in the listing is missing for technician support.
- CEase of useNo rating on record. Remote Everywhere is a cloud service, but Remote Support and Mini Remote Control go on your own servers and you maintain them.
- BPlatforms and integrationsWindows, Mac, Linux, iOS and Android with SolarWinds Service Desk and Web Help Desk links. No web version is listed.
What these grades rest on. Graded from this listing, whose facts were read from SolarWinds's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.
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<a href="https://toolgpa.com/tools/dameware#review"><img src="https://toolgpa.com/badge/dameware.svg" alt="SolarWinds Dameware: 2.2 GPA on ToolGPA" width="196" height="56"></a>Where SolarWinds Dameware stands among remote desktop apps
SolarWinds Dameware's GPA of 2.2 is higher than 2 of the 35 other remote desktop apps we grade, and level with 8.
It stands best on features (B, above 25 of 35) and worst on value for money (D, above 0).
Its paid plans start at $370 a month, against a middle price of $8.33 for the category: 20 of the 20 others that charge start lower.
On features, ease of use and platforms it scores 2.7 out of 4. 4 tools score higher and cost less.
Each grade against the category
Every bar is all 36 remote desktop apps we grade, cut by the letter each got. SolarWinds Dameware’s own letter is outlined.
- DValue for moneyAbove 0 of 35, level with 3
- CFree plan and trialAbove 2 of 35, level with 16
- BFeaturesAbove 25 of 35, level with 10
- CEase of useAbove 2 of 35, level with 19
- BPlatforms and integrationsAbove 8 of 35, level with 22
Price against what you get
Each dot is one of 29 remote desktop apps. Further left costs less, and higher up scores better on features, ease of use and platforms. Point at a dot to see which tool it is.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Keep SolarWinds Dameware, or make your own?
Keep it
To replace SolarWinds Dameware you would be making a fast, secure link to another computer through any network. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 25 of the 35 other remote desktop apps grade higher. It costs $4,440 a year.
What you could not
- A fast, secure link to another computer through any network.
- Apps for macOS, Windows, Linux, iOS and Android that stay in step with each other.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. SolarWinds Dameware’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is SolarWinds Dameware?
Dameware is SolarWinds' remote support and administration software for IT teams. It is sold as three products: Dameware Remote Everywhere, a cloud service, and Dameware Remote Support and Mini Remote Control, which run on your own servers. It connects to Windows, Mac and Linux computers and to mobile devices, with attended and unattended sessions.
Worth knowing
- The pricing page shows only starting prices ($370, $520, $972) and a quote option; it does not say how long a license runs.
- Remote Everywhere is licensed for one concurrent technician and 500 endpoint agents per license; the self-hosted products allow unlimited end devices.
- Dameware is a technician tool, not a personal remote access service, and has no free plan.
- Remote Support and Mini Remote Control are installed on your own servers, so you maintain them.
Key features
- Attended and unattended support
- Technicians can help a user who is present or connect behind the scenes, and Wake-on-LAN reaches sleeping or powered-off devices.
- Windows, Mac and Linux targets
- The product pages describe remote connections to Windows, Mac OS X and Linux computers, plus remote control of Android and iOS devices.
- Mobile app
- A Dameware mobile app lets a technician control Windows computers from an iOS device using the same protocol as the desktop version.
- Chat, video and session records
- Remote Everywhere adds chat, VoIP and video calls inside sessions, saved session logs and recorded sessions stored in the cloud.
- Security options
- The site lists smart-card authentication, multi-factor authentication, an internet proxy feature and RDP security.
- Cloud or on-premises
- Remote Everywhere runs in the cloud; Remote Support and Mini Remote Control are installed on your own systems.
SolarWinds Dameware pricing
As of Nov 12, 2026, SolarWinds Dameware is a paid product with a free trial, starting at $370 (Mini Remote Control, no monthly fees); billing basis not stated.
- Starts at
- $370 (Mini Remote Control, no monthly fees); billing basis not stated
- Free plan
- None
- Free trial
- 14-day fully functional free trial
| Plan | Price | What you get |
|---|---|---|
| Dameware Mini Remote Control | $370starting price, no monthly fees; licence term not shown | Self-hosted. One technician per license and unlimited end devices. |
| Dameware Remote Support | $520starting price, no monthly fees; licence term not shown | Self-hosted. One technician per license and unlimited end devices. |
| Dameware Remote Everywhere | $972starting price; billing basis not shown | Cloud service delivered as SaaS. One concurrent technician and 500 endpoint agents per license. |
Read from solarwinds.com on Nov 12, 2026. Prices change, so confirm with SolarWinds Dameware before you buy.
Works with
- SolarWinds Service Desk
- SolarWinds Web Help Desk
SolarWinds Dameware alternatives
- SolarWinds Dameware vs ScreenConnect
Free trial · from $30/mo
- SolarWinds Dameware vs LogMeIn Resolve
Free plan · from $23/mo
- SolarWinds Dameware vs TeamViewer
Free plan · from $619.99/yr
- SolarWinds Dameware vs Zoho Assist
Free plan · from $10/mo
Common questions
Is SolarWinds Dameware open source?
SolarWinds Dameware is not described as open source on its own site, as read on Nov 12, 2026.
Can SolarWinds Dameware be self-hosted?
Yes. SolarWinds Dameware's own site says it can be run on a server of your own.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Nov 12, 2026.