SolarWinds Dameware vs LogMeIn Resolve (2026): which should you pick?
As of Nov 12, 2026, SolarWinds Dameware and LogMeIn Resolve share a 2.2 GPA, and only LogMeIn Resolve has a free plan.
Checked Oct 18, 2026 and Nov 12, 2026 · graded Oct 18, 2026 and Nov 12, 2026 by ToolGPA
SolarWinds Dameware grades higher on features. LogMeIn Resolve grades higher on value for money. They get the same grade on the free plan, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
SolarWinds Dameware
Remote support software for IT teams, sold as three products
LogMeIn Resolve
Remote support and device management for IT teams, by endpoint
Which one is for you
Pick SolarWinds Dameware if
- Fits if you're an IT technician who supports many machines and wants one tool
- Works for teams already on SolarWinds Service Desk or Web Help Desk
Look elsewhere if
- Pricey if you're one person helping family: it's a technician tool with no free plan
- Watch out: the page shows only starting prices and doesn't say how long a licence runs
- Tight if you want more than one technician at once on Remote Everywhere, which is one concurrent technician and 500 endpoint agents per licence
- Skip it if you don't want to run servers: Remote Support and Mini Remote Control are installed on your own
Pick LogMeIn Resolve if
- Fits if you want remote access, patching and tickets from one vendor
- Works for small IT teams with Windows, Mac and Android machines and several technicians sharing them
Look elsewhere if
- Skip it if you look after Linux machines, as there's no Linux support on record
- Pricey if you mostly help people on demand, an add-on on Starter and included from Advanced at $63 a month
- Too light for supporting iPhones, iPads or Chromebooks, which are view-only
- Tight if you have only a handful of machines, since every paid plan starts at 25 endpoints
- Watch out: the Free plan's limits aren't listed, and the trial asks for a business email
How we grade them
| 2.2GPASolarWinds DamewareFair | 2.2GPALogMeIn ResolveFair | |
|---|---|---|
| Value for money | D$370, $520 or $972 starting prices, against a $10.00 middle for remote access tools, with the licence term not shown. A one-time $370 is over three years of that middle. | CStarter is $23 a month for 25 endpoints billed annually, with unlimited users, so one technician looking after a small office pays about what Splashtop charges and more than Zoho Assist for the same job. The catch: on-demand help isn't in Starter, and the first plan with it is Advanced at $63. |
| Free plan and trial | C14-day fully functional trial, with no free plan. The pages read don't say whether a card is needed. | CA Free plan exists, as the trial falls back to it, but LogMeIn doesn't list its limits. The 14-day trial of Advanced needs no card, though it asks for a business email. |
| Features | BAttended and unattended support, Windows, Mac and Linux targets, a mobile app, chat, video, session records, security options and cloud or on-premises. Nothing in the listing is missing for technician support. | CUnattended access, on-demand support, monitoring, Windows patching and built-in ticketing, with mobile device management on Complete. The gaps it lists itself: iPhones, iPads and Chromebooks are view-only, and Starter has no remote support licence. |
| Ease of use | CNo rating on record. Remote Everywhere is a cloud service, but Remote Support and Mini Remote Control go on your own servers and you maintain them. | CNo App Store rating on record. Monitoring, alerts, patch policies and ticketing are all things to set up, and every plan starts at 25 endpoints, so expect some learning before it pays off. |
| Platforms and integrations | BWindows, Mac, Linux, iOS and Android with SolarWinds Service Desk and Web Help Desk links. No web version is listed. | BWeb, Windows, Mac, iPhone and Android, with Microsoft Teams and Active Directory, and Bitdefender and Acronis sold as add-ons. There's no Linux and no API on record, which keeps it at B. |
| Best for | remote support for IT technicians | remote access, patching and tickets in one |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: SolarWinds Dameware and LogMeIn Resolve. How we grade
Price against what you get
SolarWinds Dameware starts at $370 a month and scores 2.7 out of 4 on features, ease of use and platforms. LogMeIn Resolve starts at $23 a month and scores 2.3.
SolarWinds Dameware scores higher, and starts $347 a month higher: the question is whether the extra is worth that to you. Of the other remote desktop apps on the chart, 4 score higher than SolarWinds Dameware for less, and 10 score higher than LogMeIn Resolve for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- SolarWinds Dameware is self-hostable, according to its own site.
- LogMeIn Resolve also covers help desk.
At a glance
| SolarWinds Dameware | LogMeIn Resolve | |
|---|---|---|
| Pricing | Free trial | Free plan |
| Starts at | $370 (Mini Remote Control, no monthly fees); billing basis not stated | $23 per month for 25 endpoints, billed annually ($29 billed monthly) |
| Free plan | None | A Free plan exists: the 14-day trial falls back to it if you do not subscribe. Its limits are not stated on the pricing page. |
| Free trial | 14-day fully functional free trial | 14-day free trial of the Advanced tier, no credit card required; business email needed |
| Web | ||
| macOS | ||
| Windows | ||
| Linux | ||
| iOS | ||
| Android | ||
| Made by | SolarWinds | GoTo |
| Price read from | solarwinds.com | logmein.com |
| Checked | Nov 12, 2026 | Oct 18, 2026 |
Worth knowing
SolarWinds Dameware
- The pricing page shows only starting prices ($370, $520, $972) and a quote option; it does not say how long a license runs.
- Remote Everywhere is licensed for one concurrent technician and 500 endpoint agents per license; the self-hosted products allow unlimited end devices.
- Dameware is a technician tool, not a personal remote access service, and has no free plan.
- Remote Support and Mini Remote Control are installed on your own servers, so you maintain them.
LogMeIn Resolve
- Every paid plan starts at a minimum of 25 endpoints; each endpoint is $0.92 to $3.00 a month on annual billing, depending on the plan.
- Starter does not include a remote support licence for helping people on demand; it is an add-on.
- iPhone, iPad and Chromebook support is view-only; full control is for Windows, Mac and Android.
- The product has been renamed from GoTo Resolve to LogMeIn Resolve and now sits on logmein.com.
Key features
SolarWinds Dameware
- Attended and unattended support
- Technicians can help a user who is present or connect behind the scenes, and Wake-on-LAN reaches sleeping or powered-off devices.
- Windows, Mac and Linux targets
- The product pages describe remote connections to Windows, Mac OS X and Linux computers, plus remote control of Android and iOS devices.
- Mobile app
- A Dameware mobile app lets a technician control Windows computers from an iOS device using the same protocol as the desktop version.
- Chat, video and session records
- Remote Everywhere adds chat, VoIP and video calls inside sessions, saved session logs and recorded sessions stored in the cloud.
- Security options
- The site lists smart-card authentication, multi-factor authentication, an internet proxy feature and RDP security.
- Cloud or on-premises
- Remote Everywhere runs in the cloud; Remote Support and Mini Remote Control are installed on your own systems.
LogMeIn Resolve
- Unattended remote access
- Reach managed computers without anyone present, with file transfer, admin mode, session recording, in-session VoIP and several technicians in one session.
- Instant remote support
- Remote support agents can start clientless sessions on any computer: control of Windows and Mac and Android devices, and view-only on iOS and Chromebooks.
- Monitoring and patching
- Advanced adds performance monitoring, alerts, custom script alerts, remote execution and Windows updates; Complete adds application patching and policies.
- Built-in ticketing
- Incident management, an end-user portal, a Microsoft Teams integration, custom fields and a custom help desk domain, linked to remote support.
- AI credits
- Each endpoint brings one AI credit a month for features such as Dynamic Insights reports from plain-language prompts and the Virtual Technician.
- Security add-ons
- Optional endpoint protection powered by Bitdefender, backup and disaster recovery powered by Acronis, and camera share for support beyond the screen.
Plans
SolarWinds Dameware
Dameware Mini Remote Control$370
starting price, no monthly fees; licence term not shown
Self-hosted. One technician per license and unlimited end devices.
Dameware Remote Support$520
starting price, no monthly fees; licence term not shown
Self-hosted. One technician per license and unlimited end devices.
Dameware Remote Everywhere$972
starting price; billing basis not shown
Cloud service delivered as SaaS. One concurrent technician and 500 endpoint agents per license.
LogMeIn Resolve
Free$0
What an account keeps after the trial if no paid plan is bought. LogMeIn does not list its limits on the pricing page.
Starter$23
per month for 25 endpoints, billed annually ($29 billed monthly)
Unattended access to managed Windows, Mac and Android devices, terminal, background file manager and screen blanking. $276 a year; remote support is an add-on.
Advanced$63
per month for 25 endpoints, billed annually ($78 billed monthly)
Adds monitoring and alerts, Windows patching, ticketing, remote execution and one remote support licence. $749 a year.
Complete$75
per month for 25 endpoints, billed annually ($94 billed monthly)
Adds mobile device management, application patching, patch policies, self-healing alerts and problem management. $899 a year.
Ways to pay less
SolarWinds Dameware
No public discounts listed.
LogMeIn Resolve
- Annual discount
Annual billing saves about 20%
The pricing page shows savings of about 20% on annual billing: Starter is $23 a month billed annually against $29 billed monthly.
Common questions
Which is cheaper, SolarWinds Dameware or LogMeIn Resolve?
As of Nov 12, 2026, LogMeIn Resolve is cheaper to start with: $23 a month, against $370 a month for SolarWinds Dameware. SolarWinds Dameware starts at $370 (Mini Remote Control, no monthly fees); billing basis not stated, and LogMeIn Resolve starts at $23 per month for 25 endpoints, billed annually ($29 billed monthly).
Which has a free plan, SolarWinds Dameware or LogMeIn Resolve?
As of Nov 12, 2026, only LogMeIn Resolve has a free plan. SolarWinds Dameware does not, though it has a free trial.
Which platforms do SolarWinds Dameware and LogMeIn Resolve run on?
As of Nov 12, 2026, only SolarWinds Dameware lists a Linux app and only LogMeIn Resolve lists a web app. Both list macOS, Windows, iOS and Android apps. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.