SolarWinds Dameware vs ScreenConnect (2026): which should you pick?

Pick SolarWinds Dameware if

• Fits if you're an IT technician who supports many machines and wants one tool
• Works for teams already on SolarWinds Service Desk or Web Help Desk

Look elsewhere if

• Pricey if you're one person helping family: it's a technician tool with no free plan
• Watch out: the page shows only starting prices and doesn't say how long a licence runs
• Tight if you want more than one technician at once on Remote Everywhere, which is one concurrent technician and 500 endpoint agents per licence
• Skip it if you don't want to run servers: Remote Support and Mini Remote Control are installed on your own

Pick ScreenConnect if

• Fits if you're an MSP looking after many client businesses
• Works for teams that already run ConnectWise PSA or Automate and will pay for the add-ons

Look elsewhere if

• Pricey if you're one person with a few machines, since One is $30 a month, annual only
• Tight if you're on One and need more than 1 session at a time or 10 unattended agents
• Skip it if you need help desk integrations included, as ConnectWise PSA, Zendesk and Freshdesk are paid add-ons
• Watch out: Remote Access needs at least 25 agents and leaves out on-demand support sessions
• Pricey if several people connect at once, since each concurrent technician needs a $47 or $57 license

SolarWinds Dameware

• The pricing page shows only starting prices ($370, $520, $972) and a quote option; it does not say how long a license runs.
• Remote Everywhere is licensed for one concurrent technician and 500 endpoint agents per license; the self-hosted products allow unlimited end devices.
• Dameware is a technician tool, not a personal remote access service, and has no free plan.
• Remote Support and Mini Remote Control are installed on your own servers, so you maintain them.

ScreenConnect

• Pricing is per concurrent technician, so each person connecting at the same time needs a licence.
• The One plan is a single licence limited to 1 session and 10 unattended agents, and is sold annually only.
• Remote Access licences need at least 25 agents and do not include on-demand support sessions.
• Many integrations, such as ConnectWise PSA, Zendesk and Freshdesk, are listed as paid add-ons.

SolarWinds Dameware

Attended and unattended support

Technicians can help a user who is present or connect behind the scenes, and Wake-on-LAN reaches sleeping or powered-off devices.

Windows, Mac and Linux targets

The product pages describe remote connections to Windows, Mac OS X and Linux computers, plus remote control of Android and iOS devices.

Mobile app

A Dameware mobile app lets a technician control Windows computers from an iOS device using the same protocol as the desktop version.

Chat, video and session records

Remote Everywhere adds chat, VoIP and video calls inside sessions, saved session logs and recorded sessions stored in the cloud.

Security options

The site lists smart-card authentication, multi-factor authentication, an internet proxy feature and RDP security.

Cloud or on-premises

Remote Everywhere runs in the cloud; Remote Support and Mini Remote Control are installed on your own systems.

ScreenConnect

On-demand and unattended sessions

Start a support session with a user, or install access agents for round-the-clock access to desktops, laptops, servers and mobile devices.

Backstage

Troubleshoot and fix a machine silently in the background, without disrupting the person using it. Included from the Standard plan.

Toolbox and command line

Keep shared scripts and executables in a toolbox to run on remote machines during sessions, and run commands remotely.

Security controls

AES-256 encryption, two-factor authentication, role-based permissions, consent options, audit reports, and sign-in through LDAP, SAML or OAuth.

Session recording and video auditing

Record sessions on Standard; Premium adds video auditing and a remote diagnostics toolkit.

On-premises option

Besides the cloud service, ScreenConnect can be installed on your own server, with licensing arranged through sales.

SolarWinds Dameware

• Dameware Mini Remote Control$370

  starting price, no monthly fees; licence term not shown

  Self-hosted. One technician per license and unlimited end devices.

• Dameware Remote Support$520

  starting price, no monthly fees; licence term not shown

  Self-hosted. One technician per license and unlimited end devices.

• Dameware Remote Everywhere$972

  starting price; billing basis not shown

  Cloud service delivered as SaaS. One concurrent technician and 500 endpoint agents per license.

ScreenConnect

• One$30

  per month, billed annually (annual only)

  A single licence for individual use: 1 session at a time and 10 unattended access agents, with file transfer, remote printing and the toolbox.

• Remote Access$35

  per month for 25 agents, billed annually

  Unattended access only, priced by the number of agents installed, from a minimum of 25; the cost per device falls as the count rises.

• Standard$47

  per concurrent tech / month, billed annually ($62 billed monthly)

  Unlimited unattended agents, up to 3 sessions per tech, Backstage, remote command line, Wake-on-LAN, session recording, VoIP and mobile guests.

• Premium$57

  per concurrent tech / month, billed annually ($72 billed monthly)

  Adds video auditing, a remote diagnostics toolkit, remote camera sharing (view) and up to 10 sessions per tech.

• EnterpriseCustom

  Custom and multi-year licensing, premium support and escalation, privileged access management and enterprise deployment options.

SolarWinds Dameware

No public discounts listed.

ScreenConnect

• Annual discount

  Annual billing saves about a quarter

  Standard is $47 per tech a month billed annually against $62 billed monthly, and Premium $57 against $72.