Remote Utilities vs ScreenConnect
We give Remote Utilities and ScreenConnect the same GPA: 2.2 out of 4.0. Remote Utilities grades higher on value for money. ScreenConnect grades higher on features. They get the same grade on the free plan, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Remote Utilities
Remote administration tool with a self-hosted server option
ScreenConnect
Remote support for IT teams and MSPs, priced per concurrent technician
How we grade them
| 2.2GPARemote UtilitiesFair | 2.2GPAScreenConnectFair | |
|---|---|---|
| Value for money | CNo price or licence terms could be read: the website answered our reader with a bot check from the US and a not-sold-here notice from India. That's the C we give any missing price, with no figure to set against RustDesk or ScreenConnect for the same job. | DOne is $30 a month billed annually, annual only, for a single licence with 1 session at a time and 10 unattended agents. Past that, Standard is $47 per concurrent tech. For one technician doing the same job that's dearer than Zoho Assist or Splashtop, and many integrations cost extra on top. |
| Free plan and trial | CThe Host module and the phone Viewer apps are free to install, and the phone app is free for work too. How many computers a free licence covers couldn't be read, so we can't say how far it gets you. | CNo free plan, but there's a free trial that needs no card. ScreenConnect doesn't say how long it lasts. |
| Features | CConnections by Internet-ID or IP address, a self-hosted server, resumable file transfer, power controls, screen blanking and detailed address books. It covers the basics of administering machines, but the listing shows no on-demand support sessions or recording. | BOn-demand and unattended sessions, Backstage for fixing a machine silently in the background, a toolbox of scripts, a remote command line, session recording, two-factor sign-in and an on-premises option. Nothing in the listing is missing from the support job. |
| Ease of use | CNo App Store rating on record. Host modules, Internet-IDs, address book templates and an optional server of your own: powerful, but it's an admin's tool with a learning curve. | CNo App Store rating on record. It's built for IT pros: agents to deploy, a toolbox of scripts, roles and permissions to set up. Expect a learning curve if you're not one. |
| Platforms and integrations | BHosts on Windows, Mac and Linux, and free viewer apps for iPhone, iPad and Android. There's no web app, integration list or API on record. | BWindows, Mac, Linux, iPhone and Android, with ConnectWise PSA, Automate, Zendesk, Freshdesk and Acronis. Many of those are paid add-ons, and there's no web app on record. |
| Best for | administering many computers through your own server | MSPs supporting many client businesses |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Remote Utilities and ScreenConnect. How we grade
Where they differ
- Remote Utilities has a free plan. ScreenConnect does not, though it has a free trial.
At a glance
| Remote Utilities | ScreenConnect | |
|---|---|---|
| Pricing | Free plan | Free trial |
| Starts at | Not published | $30 per month, billed annually (One, single licence) |
| Free plan | The Host module and the mobile Viewer apps are free to install, and the mobile app is free for personal and business use. How many computers a free licence covers could not be read. | None |
| Free trial | None listed | Free trial, no credit card required; length not stated |
| macOS | ||
| Windows | ||
| Linux | ||
| iOS | ||
| Android | ||
| Made by | Remote Utilities Pty (Cy) Ltd. | ConnectWise, LLC |
| Price read from | Not confirmed | screenconnect.connectwise.com |
| Checked | Oct 18, 2026 | Oct 18, 2026 |
Who each one suits
Remote Utilities
- System administrators managing many Windows, Mac and Linux machines
- Organizations that want remote access relayed through their own server
- Reaching your own computers from a phone or tablet over the internet or LAN
ScreenConnect
- Managed service providers supporting many client businesses
- Internal IT teams with several technicians working at once
- Teams already using ConnectWise PSA or Automate
- Organizations that need to host remote support on their own servers
Worth knowing
Remote Utilities
- The vendor's website answered with a bot check from the US and a notice from India, so no prices or licence terms could be read; this listing has none.
- Remote Utilities says its software and services are not available in some locations; visitors from India were told it is not sold there.
- The Host module runs on Windows, macOS and Linux; the iPhone, iPad and Android apps are for connecting to those computers.
ScreenConnect
- Pricing is per concurrent technician, so each person connecting at the same time needs a licence.
- The One plan is a single licence limited to 1 session and 10 unattended agents, and is sold annually only.
- Remote Access licences need at least 25 agents and do not include on-demand support sessions.
- Many integrations, such as ConnectWise PSA, Zendesk and Freshdesk, are listed as paid add-ons.
Key features
Remote Utilities
- Internet-ID connections
- Connect to a Host by its Internet-ID with no router or firewall setup, or directly by IP address on a local network.
- Self-hosted server
- Run your own Remote Utilities server for address book sync, server-based sign-in and relaying connections through your own infrastructure.
- File transfer and power control
- Copy files both ways with resumable transfers, and shut down, restart, lock, sleep or hibernate the remote computer.
- Privacy controls
- Blank the remote screen and block local input while you work, then lock the computer and end the session in one step.
- Address book
- Folders, per-connection settings and templates, with several local or synced address books and full import and export.
ScreenConnect
- On-demand and unattended sessions
- Start a support session with a user, or install access agents for round-the-clock access to desktops, laptops, servers and mobile devices.
- Backstage
- Troubleshoot and fix a machine silently in the background, without disrupting the person using it. Included from the Standard plan.
- Toolbox and command line
- Keep shared scripts and executables in a toolbox to run on remote machines during sessions, and run commands remotely.
- Security controls
- AES-256 encryption, two-factor authentication, role-based permissions, consent options, audit reports, and sign-in through LDAP, SAML or OAuth.
- Session recording and video auditing
- Record sessions on Standard; Premium adds video auditing and a remote diagnostics toolkit.
- On-premises option
- Besides the cloud service, ScreenConnect can be installed on your own server, with licensing arranged through sales.
Plans
Remote Utilities
Pricing could not be confirmed. See remoteutilities.com.
ScreenConnect
One$30
per month, billed annually (annual only)
A single licence for individual use: 1 session at a time and 10 unattended access agents, with file transfer, remote printing and the toolbox.
Remote Access$35
per month for 25 agents, billed annually
Unattended access only, priced by the number of agents installed, from a minimum of 25; the cost per device falls as the count rises.
Standard$47
per concurrent tech / month, billed annually ($62 billed monthly)
Unlimited unattended agents, up to 3 sessions per tech, Backstage, remote command line, Wake-on-LAN, session recording, VoIP and mobile guests.
Premium$57
per concurrent tech / month, billed annually ($72 billed monthly)
Adds video auditing, a remote diagnostics toolkit, remote camera sharing (view) and up to 10 sessions per tech.
EnterpriseCustom
Custom and multi-year licensing, premium support and escalation, privileged access management and enterprise deployment options.
Ways to pay less
Remote Utilities
No public discounts listed.
ScreenConnect
- Annual discount
Annual billing saves about a quarter
Standard is $47 per tech a month billed annually against $62 billed monthly, and Premium $57 against $72.
